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MS Forms "Save My Response To Edit" feature question

Anonymous
2024-01-23T19:11:14+00:00

I had a question about the MS Forms application. I am currently receiving electronic reports through MS Forms. Under settings, we allow respondents to save and edit responses after submitting the forms. Providers are still having issues accessing their submitted surveys under the 'filled forms' tab after clicking on "Save My Response To Edit". Respondents are still unable to make edits which we want them to be allowed to do. I don't think respondents are able to save a copy as well.

  1. Can this be resolved?
  2. Is it possible that respondents from outside my organization have a different homepage view than ours? Our MS forms homepage shows recent surveys/filled forms.
  3. Also, is it possible for a respondent to exit the survey and resume where they stopped? So far respondents have to submit the survey and then be able to save & edit responses but are unable to as well.
Microsoft 365 and Office | Microsoft Forms | For business

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  1. Anonymous
    2024-04-01T21:40:33+00:00

    I think I have the same situation. I work for a staffing company that sends me a survey every 2 weeks via their 365-account. I have a long-term engagement at a government agency and use the 365-account supplied to me by the agency.

    I do not have a 365-account with my company. Every 2 weeks, I receive the survey friom my employer by email. I complete the survey, submit it and then click the <Save My Response> button. After I click the button, my MS Forms page opens automatically, but a copy of my completed form is not under Filled or anywhere else. (It is my only Forms account, and it is associated with my agency 365-account.)

    If I create a form in my own account and click <Save my Response> when I test it, it does appear under "Filled."

    Is it possible that only respondents in the same organization as the sender can take advantage of the Save My Response feature?

    Thank you,

    Kerry

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  2. Anonymous
    2024-01-29T17:04:21+00:00

    Hello Cliff,

    Thank you for your response. After providing respondents with this information, they're still having trouble accessing the filled form after logging in. Is there another way to resolve this?

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  3. Anonymous
    2024-01-23T20:48:16+00:00

    Good morning!

    Thank you for posting in the Microsoft Community. We will be happy to help you. We are investigating your situation and will update the thread shortly.

    I appreciate your patience and understanding and appreciate your time and cooperation.

    Sincerely,

    Microsoft Community Moderator

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  4. Anonymous
    2024-01-31T08:51:08+00:00

    Dear Yvonne,

    Could you provide the reproducing steps about how they edit the responses at their side? Could you upload some related screenshots for our reference?

    Note: Remove any private information before uploading the screenshots.

    Thank you for your time and effort.

    Sincerely

    Cliff | Microsoft Community Moderator

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  5. Anonymous
    2024-01-24T03:07:07+00:00

    Dear Yvonne,

    For an external user such as the personal account ******@outlook.com, you can only use the Anyone link. The internal user share link and the specific user share link don't support the external users even though they have been added as the guests in your tenant.

    .

    When they submit the form, they can click on Save my response to edit to edit the response. But if they haven't logged their accounts in, they will be asked to log in to edit the response.

    After logging in, they will see the following.

    .

    Then they can on View in Forms to see the filled and edited responses.

    .

    But you can only see that the form is responded by Anonymous at your side.

    Please let the external users in your environment check whether they have logged in the correct accounts to edit the responses.

    Thank you for your time and effort.

    Sincerely

    Cliff | Microsoft Community Moderator

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