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Does it cost extra to increase to 25TB in onedrive?

Blerk81 30 Reputation points
2023-04-10T15:19:56.5966667+00:00

My company already has well over 5 users using the Business Standard license. What I am wanting to know is, will increasing the limitation from the standard 1TB to 5TB incur any extra monthly cost for our subscription? What about the increase from 5TB to 25TB that I will have to request help from Microsoft to achieve after reaching the 90% storage-used quota of the 5TB amount? I have seen a lot of information on this topic but no real definitive answer of yes or no.

Microsoft 365 and Office | Install, redeem, activate | For business | Windows
Microsoft 365 and Office | SharePoint | For business | Windows
Microsoft 365 and Office | OneDrive | For business | Windows
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  1. Dillon Silzer 57,831 Reputation points Volunteer Moderator
    2023-04-10T17:07:15.31+00:00

    Hello,

    Please see the following documentation for more information:

    Set the default storage space for OneDrive users

    https://learn.microsoft.com/en-us/sharepoint/set-default-storage-space

    If your organization has a qualifying Microsoft 365 subscription and five (5) or more users, you can change the storage space to more than 5 TB. To discuss your needs, contact Microsoft support. Before requesting an increase you need at least five licenses that include OneDrive Plan 2, you must assign at least one license to a user, and a single user must have already filled 90% of their 5 TB storage. The new storage limit is applied the next time a user accesses OneDrive.

    In accordance to the document, you can raise your limit from 1 TB to 5 TB (no price is mentioned, meaning if you meet the requirements, you will get the raised limit).

    If you do not see the option I'd recommend you raise a ticket in Microsoft 365 Admin Center:

    https://learn.microsoft.com/en-us/microsoft-365/admin/get-help-support?view=o365-worldwide

    If this is helpful please accept answer.

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  1. Emily Hua-MSFT 27,796 Reputation points
    2023-04-11T02:14:15.54+00:00

    Hi @Blerk81

    If you have Microsoft 365 Business Standard subscription, according to the link: https://www.microsoft.com/en-us/microsoft-365/onedrive/compare-onedrive-plans?activetab=tab:primaryr2, the OneDrive storage incoulded in this subscription product is 1TB per user. It is not one of qualifying plans for subscriptions that have Unlimited individual cloud storage.

    The following image is taken from the link.

    Capture7

    But if you have the subscription that include OneDrive for Business (Plan 2) or SharePoint Plan 2, please refer to Dillon Silzer's reply first.

    Here is a related thread, you may have a look: Business standard plan -unable to increase onedrive for business storage from 1TB to 5TB

    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment". Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

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  2. GAJK-7429 0 Reputation points
    2024-05-08T01:00:37.49+00:00

    i TO READ ABOUT THIS ISSUE, THE HELP ARTICLES STATE THAT IF A USER HITS 90% OF THERE 5TB CAPACITY THEN U CAN APPLY FOR AN EXTENSION 25TB. BUT IT SAYS IT CANT?? iS THIS ANOTHER EXAMPLE OF MICROSOFT DOCS BEING COMPLETELY INACCURATE AGAIN. i HAVE 5 USERS ON OFFICE 365 E5 EACH WITH 5TB. SO HOW DOES THIS WORK I KNOW IT CANT BE POOLED SO WHY STATE U CAN EXPAND A SINGLE USER???

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