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Business standard plan -unable to increase onedrive for business storage from 1TB to 5TB

O365 Buddy 71 Reputation points
2022-03-04T23:18:05.223+00:00

Business standard plan -unable to increase onedrive for business storage from 1TB to 5TB

This issue can be reproduced in any business standard trial tenant 180265-bug.png

Business standard was one of the qualifying plan for unlimited storage. Now , we cant increase the storage even using powershell command. From admin center we can increase the storage at tenant level but user level even if we switch to org storage it still show as 1024 gb
Even in powershell command run successfully to increase storage but the storage dont increase

OneDrive Management
OneDrive Management
OneDrive: A Microsoft file hosting and synchronization service.Management: The act or process of organizing, handling, directing or controlling something.
1,198 questions
Accepted answer
  1. Vincent Martineau 106 Reputation points
    2022-03-08T16:02:58.747+00:00

    I have the same issue. I set maximum storage last year for my tenant to 5TB. I used to work because one on my user could store more that 3TB in his OneDrive.
    But it seams that things have changed recently because all user are back to 1TB storage limit again.

    I have just bought a OneDrive plan 2 and assigned it to my user with more that 3TB of storage in his OneDrive but nothing changes.

    I'm in contact with Microsoft support but they don't answer to me (asking for screenshots, ...etc.) and gives no hand...

    Looks like a bug or a change in their policy.

    4 people found this answer helpful.

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  1. Colin Grant 6 Reputation points
    2022-03-12T00:48:45.39+00:00

    We have 7 business standard licenses and the same thing happened to us with no warning. Storage went from 5tb to 1tb about 5 days ago.

    I am still waiting for Support to explain why !!!

    Now I am 740gb over quota

    182348-thumbnail-image.png

  2. Colin Grant 6 Reputation points
    2022-03-14T21:44:54.33+00:00

    Not for me. I still see max 1024 gb:

    "The maximum storage limit for this user is ‎1024‎ GB"

    and shows:

    "Same as organization's default limit per user (‎5120‎ GB)"

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  3. O365 Buddy 71 Reputation points
    2022-03-15T00:41:11.927+00:00

    probably they are resolving only escalated cases

  4. O365 Buddy 71 Reputation points
    2022-04-07T03:30:34.047+00:00

    Now I will raise another thread for below statement which means if we have less than 5 users for e3 or e5 then we cannot expand 1TB storage

    https://go.microsoft.com/fwlink/?linkid=2139145

    SharePoint Plan 22 (unlimited OneDrive storage

    3 Microsoft will provide up to 5 TB of initial OneDrive storage per user based on the default quota for the tenant. Additional storage can be requested by contacting Microsoft support. Subscriptions for fewer than five users received 1 TB of OneDrive storage that cannot be expanded.

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