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"we dont support that country code"

Tokai Teio 0 Reputation points
2025-11-11T03:33:53.99+00:00

"we dont support that country code" but our (+63) is available. I am trying to redeem the Robux Reward (400) that requires 6750 points. And I have it. But I cannot get the reward due to this problem.

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

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  1. Carl-L 13,525 Reputation points Microsoft External Staff Moderator
    2025-11-11T08:56:23.0866667+00:00

    Hello Tokai Teio,

    Welcome to Microsoft Q&A forum. It's my pleasure to help you today.

    I understand that you are struggling adding your phone number to redeem your Microsoft Rewards. While the Philippines +63 is available on the list of rewards. There are several other reasons that made it not available, including region mismatch. Let try those steps to see if it helps.

    • Try to sign in using an InPrivate tab to see if this helps.
    • Clear the site cache and cookies.
    • Check account region:
      1. Go to account.microsoft.com and log in with your account.
      2. Go to Your info > Country or region. Please make sure the information is correct.
      3. Select Billing & shipping address to see if it is correct. (Usually not needed, however we need to check to make sure.
    • Check device region.
      1. Mismatch device region can also lead to the rewards not behaving correctly. Please check your region device to make sure that it matches your account and the rewards region.
    • Contact rewards support. If those steps cannot help. Please contact rewards support agents as rewards.bing.com/support and fill out the form.

    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

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  2. Q&A Assist
    2025-11-11T03:34:04.43+00:00
    AI generated content. This question contains an answer created with AI from Q&A Assist. Learn more

    It seems you are encountering an issue with redeeming your Robux Reward due to a country code restriction. While the Philippines (+63) is available, there may be specific limitations or requirements for Microsoft Rewards that are not clearly stated. I recommend checking the Microsoft Rewards support page or contacting their customer service for assistance regarding your specific situation with the country code and the reward redemption process.


    References:

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