Is there a roadmap for the expansion of the microsoft Graph REST aPI v1.0?

As of now, call queue-specific data (such as queue names, queue-level analytics, or agent-level queue stats) is not fully exposed in the v1.0 API.

Roadmap and Updates:

• Microsoft regularly updates Graph API capabilities, especially for Teams and telephony features.
• The best way to track upcoming features and enhancements is:
  • Microsoft Graph Changelog
  • Microsoft 365 Roadmap
  • Teams Graph API documentation

Summary: There is no public, detailed roadmap specifically for call queue data in Graph API v1.0, but you can monitor the changelog and roadmap links above for future developments.

Thanks, 

Prasad Das

************************************************************************* 

If the response is helpful, please click on "upvote" button. Your feedback is important to us. Please rate us:   🤩 Excellent 🙂 Good 😐 Average 🙁 Needs Improvement 😠 Poor

Click here to escalate.

Hi Louis Desmet,

Thank you for posting your question in the Microsoft Q&A forum. 

Please note that our forum is a public platform, and we will modify your question to hide your personal information in the description. Kindly ensure that you hide any personal or organizational information the next time you post an error or other details to protect personal data.

From what you described and based on the research I did to confirm, it appears you would like callRecord responses from the Microsoft Graph REST API to also include call queue–related information (for example, the specific queue involved, queue metrics, or a queue identifier you can track). At the moment, callRecord does not return fields related to call queues, so the data you’re looking for isn’t exposed by Graph v1.0 today.

You asked whether there is a roadmap for expanding the callRecord payload or for introducing a dedicated endpoint for call queues. I checked the following official channels (including preview/beta updates):

• What’s new in Microsoft Graph: https://learn.microsoft.com/en-us/graph/whats-new-overview
• Microsoft Graph API changelog: https://developer.microsoft.com/en-us/graph/changelog/?search=call%20que&page=2#
• Microsoft 365 Roadmap: https://www.microsoft.com/en-us/microsoft-365/roadmap?filters=%5B%22Microsoft+Graph%22%5D

Based on those sources, there does not appear to be a near‑term plan publicly documented for adding call queue fields to callRecord or for introducing a call queues endpoint in Microsoft Graph. If/when such capabilities are planned, they would typically show up in the What’s new page, the changelog, and potentially in the Microsoft 365 Roadmap first.

As a potential workaround, I also reviewed the PowerShell guidance here: https://learn.microsoft.com/en-us/microsoftteams/call-queue-auto-attendant-cmdlets

But unfortunately, these cmdlets are focused on management and configuration (create, update, assign resource accounts, adjust greetings/overflow, etc.). They do not surface callRecord telemetry or provide queue‑level activity/metrics that can be joined to Graph callRecords for reporting.

Given the above, I highly recommend submitting a feature request on the Feedback portal so the product team can assess and may consider this scenario in their future plan.

I hope this helps clarify the current state and the appropriate next steps.

Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.