How to fix bluetooth sound problems

To fix Bluetooth sound problems with your earbuds, you can try the following steps:

1. Check Bluetooth Settings: Ensure that Bluetooth is turned on and that your earbuds are properly paired with your computer. You can do this by going to Settings > Devices and verifying the connection.
2. Update Drivers: Make sure that your Bluetooth drivers are up to date. You can check for updates in Device Manager under the Bluetooth section.
3. Adjust Sound Settings: Go to Settings > System > Sound and ensure that your Bluetooth earbuds are set as the default audio device. You may also want to check the volume levels and balance settings.
4. Disable Exclusive Mode: Sometimes, enabling exclusive mode can cause sound issues. To disable it, go to Settings > System > Sound, select your earbuds under Advanced > More sound settings, then go to the Advanced tab and uncheck Allow applications to take exclusive control of this device.
5. Check for Interference: Other wireless devices can interfere with Bluetooth connections. Try moving away from other wireless devices or turning them off to see if it improves the sound.
6. Restart Devices: Restart both your computer and your Bluetooth earbuds to refresh the connection.
7. Use a USB Dongle: If problems persist, consider using a USB dongle for Bluetooth connectivity, especially in environments with many wireless devices.

If you continue to experience issues, you may want to consult the troubleshooting steps specific to your operating system or the manufacturer of your earbuds.

References:

• Bluetooth devices aren't pairing
• Bluetooth speakers don't work after update 4505903 is installed in Windows 10, version 1903

Welcome Don West to Microsoft Q&A Forum.

I'm sorry that your Bluetooth earbuds are not working as expected on your computer after being paired.

No sound or low sound from paired earbuds typically occurs because the computer's default audio output isn't set to the earbuds, volume levels are muted or low, or drivers need updates. Beside the recommended methods (set default audio device and update drivers...) that Q&A Assist has given, here are a few more additional steps to check and fix:

1. Switch Bluetooth mode

In Windows, open Sound Control Panel > Playback tab. If you see two entries for your earbuds (e.g., “Headphones” and “Headset”), choose Headphones for better sound.

2. Reconnect earbuds

Remove the earbuds from Bluetooth devices list, then pair them again.

3. Check Volume and Enhancements

Maximize volume sliders for the earbuds in Volume Mixer (right-click speaker icon > Open Volume Mixer) and disable audio enhancements in Properties > Enhancements tab.

Verify the earbuds aren't muted on the device itself and restart both the earbuds and computer to refresh the connection.

For more methods related to Bluetooth connection, please refer to Microsoft’s official guide: Fix Bluetooth problems in Windows

Tip: Regularly update Windows to resolve hidden issues and improve performance.

Hope this could address your concern. Please let me know how it goes or if you need further support, I'm happy to help!

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