How do I disable this Co-Pilot bubble when Microsoft also removed the Co-Pilot options menu?

Anyone who asks Microsoft support, sales, or CoPilot itself, the simple question of how to disable and remove, will get the same response: "You are not alone in your frustration with the intrusiveness of CoPilot. We're sorry!" along with conflicting instructions to disable that don't actually work, along with information that is wrong. Microsoft's direction is clear: aggressive, unwanted pop-ups covering your screen, spyware and ads, all baked into one non-removable "feature". It's like the 90's all over again. Don't bother with "submit feedback", instead: just move off of these predatory broken platforms.

Hi @Jesse C,

Welcome to the Microsoft Q&A forum.

Thank you for sharing the build details and the screenshot, I can understand when the floating Copilot bubble is always on top in Word and the usual Copilot options seem to have disappeared, it can genuinely get in the way of work.

Here are some steps that often help:

1/ Try the built‑in toggle (If available):

• In Word, go to File > Options > Copilot.
• Uncheck “Enable Copilot”, select OK, then restart Word. This disables Copilot features in Word on that device.

Reference: Turn off Copilot in Microsoft 365 apps

2/ Work offline (workaround):

You can disconnect briefly and restart Word, the bubble typically disappears while offline, then returns when connectivity is restored. It’s not ideal, but you can use this as a workaround for immediate work.

3/ Ask your IT admin to:

• Remove the Copilot service or license for your account: removing “Microsoft 365 Copilot” (or the “Copilot in Productivity Apps” service plan) disables in‑app Copilot UI for Word/Excel/PowerPoint/Outlook. Your IT admin can do this per user or by group in the Microsoft 365 admin center.
• Enforce app‑level policies: your IT admin can use Office cloud policy or Intune to turn off connected experiences that power Copilot features. When all connected experiences are disabled tenant‑wide, the Copilot experiences in Word are unavailable, even if icons remain.

4/ Submit feedback:

If this feature is bringing bad effect to your workflow, I highly recommend submitting a suggestion directly with the product team:

You can do this in Word by selecting Help > Feedback, or through the Microsoft 365 Feedback Hub > Send Feedback > Describe your proposal in detail so the team can consider it for future improvements.

Once you've submitted your feedback, feel free to share the link here in the comments. I’ll be happy to upvote it to help bring more visibility.

As community moderators, we kindly ask for your understanding that our access to internal development details is limited. Our primary role is to guide users toward the appropriate resources and support channels. While we may not have influence product design decisions and have limited access to internal development details, we’ll continue doing our best to support you within the scope of our responsibilities. 

Additionally, since many other users have expressed similar concerns but may not know where to submit feedback, if my response has helped you better understand the situation and guided you toward a possible next step, please mark it as the “Accepted Answer.” Your action will help pin this post to the top, making it easier for others in the community who are experiencing the same issue to find your feedback and support it.  

Thank you again for your time and for raising this important usability concern. If you have any questions or need further support, please don’t hesitate to reach out at any time.

I look forward to your update.

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If this is a business subscription, you need to take it up with your IT person as described by Killian. Although his first suggestion was a non-starter, the rest is spot on.

With a Family subscription, the Copilot tab still appears.

For personal/family subscriptions, you can go to the Classic (old) subscription without Copilot. Killian indicates that this can be done by your IT department for you or company-wide.

Note: This is a user-to-user support forum.

You are not talking to the people at Microsoft who can make changes in the product. They do not see anything you post here. Your thoughts are valid, but to have any effect, they really should come from your IT department via the feedback mechanisms or a support ticket. You likely can give direct feedback yourself. Here is more on how that works:

https://answers.microsoft.com/en-us/msoffice/forum/all/giving-feedback-on-microsoft-word-or-other/8df81a9b-84aa-46ef-bf88-24fb7fec96ba