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MS Forms, Power Automate and SP list integration

JuhnnieMer-8126 80 Reputation points
2026-01-19T13:32:46.6833333+00:00

Hello:
Could I please talk to a tech support rep? I really cannot make my ms forms work to integrate with my list. I already did a lot of research. I have a deadline to beat and I tried all the links from Microsoft but looks like I am still not doing it right.

To add more context, I was able to duplicate an old MS form (inherited to me) because we had an upload file issue. This form is now under My Form. I also duplicated a SP list where my new form should populated. I also duplicated the old power automate flow. I was manually testing Power Automate but it does not give me result. the response does not go to the list. I already check the flow and it is connected to the new form.

I am stuck here now and I don't know where else to check. Can someone please call me. I would really appreciate even just a 15mins call with anyone in the tech support.

Thank you so much.

Microsoft 365 and Office | Microsoft Forms | For business
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AI answer

2026-01-19T13:33:28.4033333+00:00

It sounds like you're experiencing issues with integrating Microsoft Forms with your SharePoint list via Power Automate. Here are some troubleshooting steps you can take:

  1. Check Form Existence: Ensure that your new form still exists in the same location and is accessible.
  2. Flow Connection: Verify that the Power Automate flow is correctly connected to the new form. Sometimes, connections can break, so you may need to re-establish them.
  3. API Call Limits: Be aware of the API call limits for the Microsoft Forms connector, which is limited to 300 API calls per connection within 60 seconds. If you exceed this, it might prevent the flow from working correctly.
  4. Response Limits: Check the response limits for Microsoft Forms, as exceeding these can also cause issues. For instance, if a user enters more than 255 characters in a single-line text field, it may cause the flow to fail.
  5. Form ID: Make sure you are using the correct Form ID in your flow. You can copy the Form ID directly from the URL of the form and add it as a custom value in your flow.
  6. Testing the Flow: When testing the flow, ensure that you are triggering it correctly and that the conditions set in the flow are met.
  7. Error Messages: If you're receiving any specific error messages, those can provide clues about what might be going wrong.

If you've checked all these points and are still having issues, you may want to consider reaching out to Microsoft Support for further assistance.

References:

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  1. Henry-N 13,640 Reputation points Microsoft External Staff Moderator
    2026-01-19T14:27:02.0666667+00:00

    Hi @JuhnnieMer-8126, 

    Thank you for posting your question in the Microsoft Q&A forum.      

    I understand how stressful this situation is, especially with a deadline approaching, and I’m sorry that you’re running into continued issues with Forms, Power Automate, and SharePoint integration.  

    For scenarios like this that require deeper investigation and hands on troubleshooting, it is strongly recommended that a Global Administrator raise a service request directly through the Microsoft 365 Admin Center. This will allow a Microsoft Support Engineer to review your configuration, perform diagnostics, and provide live technical assistance if needed.  

    The Global Admin should create a service request with Microsoft support to get advanced technical assistance and diagnostics. For detailed instructions on how to get support, please refer to Get support - Microsoft 365 admin.      

    For additional assistance, use this link to find the appropriate contact number: Global Customer Service phone numbers - Microsoft Support    

    As a Microsoft Q&A forum moderator, I don’t have the ability to place calls, provide remote assistance, or access your environment directly. Community support here is limited to guidance and troubleshooting advice shared through the forum only.  

    Thank you again for your time and understanding. While my initial response may not resolve the issue immediately, I’d like to gather more details about your situation so I can assist you more effectively.      

    I really appreciate your patience, and I’m here to help. Looking forward to your response.             

    Wishing you and your family a prosperous New Year.                   

    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".              

    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread     

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