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How do I delete an email account?

Diane Keefe 20 Reputation points
2026-02-26T15:56:01.84+00:00

I want to delete ******@onmicrosoft.com. I have a new website that allows much more flexibility in emails. I want to use that. This is too cumbersome. How do I remove this account?

Diane Keefe

Microsoft 365 and Office | Other
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  1. Q&A Assist
    2026-02-26T15:56:19.72+00:00
    AI generated content. This question contains an answer created with AI from Q&A Assist. Learn more

    Deleting an email account depends on where it is being used. Removing it from apps like Outlook or Mail only disconnects it from that app; it does not delete the underlying Microsoft account or the @onmicrosoft.com address itself.

    To remove the account from common Microsoft email apps:

    1. Classic Outlook for Windows
      1. Open Outlook.
      2. Select File.
      3. Select Account Settings > Account Settings.
      4. Select the account to remove.
      5. Select Remove, then Yes to confirm. This deletes only the cached data on the computer and stops sending/receiving mail for that account in Outlook.
    2. Outlook for Mac
      1. Open Outlook for Mac.
      2. Go to Tools > Accounts.
      3. Select the account in the list.
      4. Select Manage > Remove Account.
      5. Select Continue to confirm.
    3. Outlook for iOS or Android
      1. Open Outlook on the phone or tablet.
      2. Go to Settings > Accounts.
      3. Select the email account.
      4. Tap Remove Account.
    4. Mail and Calendar apps in Windows 10
      1. Open the Mail or Calendar app.
      2. Select Settings (lower-left; on phones/tablets choose More first).
      3. Select Manage Accounts.
      4. Select the account to remove.
      5. Select Delete account and confirm. This removes it only from Mail/Calendar, not from the server.

    If the @onmicrosoft.com address is an alias on an Outlook.com/Microsoft account and is removed as an alias, Microsoft notes that aliases from Microsoft domains (such as @outlook.com, @hotmail.com, @msn.com, @live.com) are permanently deleted and cannot be associated with any Microsoft account again. For alias management, use the steps under Remove an email address in the alias article.

    To permanently close an Outlook.com mailbox (and the Microsoft account behind it), use the Close your account flow described in the Outlook.com account closure article. Closing the Microsoft account permanently deletes email and contacts from Microsoft servers and also removes access to other Microsoft services tied to that account.


    References:

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