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I just bought a brand new M4 iPad to use for a job interview on Thursday through teams and the camera is displaying upside down. I cannot find a setting within the app to modify the camera orientation and changing the orientation of the device does not help. Is there a fix for this issue or do I have to hope for an update to the Teams app by that time?
Thank you for your assistance.
Managing sound and video settings during Teams meetings and calls for optimal communication
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Any updates on this? I recently purchased the M4 iPad Air 13‑inch and have experienced the same issue from day one. Only with Teams. None of the troubleshooting steps have resolved it. Since Teams calls are essential for my work, I’d really appreciate a quick fix.
Answer recommended by moderator
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My issue with upside down video was resolved with the recent release of Teams version 8.5.0
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I am facing the same issue. just used my new ipad air 2026, M4, camera shows upside down only in live teams meeting. looks it's an application issue. other apps works well
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Hi @XIE Yun,
Thank you for sharing the information.
I would like to kindly ask whether you have already tried the steps that I provided in my previous response.
If those steps still do not resolve the issue, I recommend that you contact Microsoft Technical Support so they can assist with a more in-depth investigation of this problem.
I look forward to hearing back from you.
I tried the steps. does not work. I think it's not a single case therefore rather wait for the next update of TEAMS.
I have the same camera issue as reported by others on this thread. I spent 90 minutes with Apple Support and Microsoft support with no resolution. The steps below did not resolve it. Everyone appears to agree that it’s an App issue. Opened a ticket with MS support and reported the issue through the App, including logs
Thank you everyone for sharing.
I have noticed that at this time, many users are experiencing the same issue where the Microsoft Teams camera on iPad appears upside down.
In this case, I recommend that you submit feedback about this issue to the Microsoft Teams application development team.
This will help the Microsoft Teams development team acknowledge the issue and provide official information as well as a resolution as soon as possible.
Hi @David Lumb,
Welcome to the Microsoft Q&A forum.
I would like to share the following information with you:
To resolve this issue, you can try the steps below:
If the issue is still not resolved after completing the steps above, I recommend that you open a support ticket with Microsoft Technical Support as soon as possible to ensure the issue can be addressed before your interview date.
To create a support ticket with Microsoft Technical Support, please follow these steps:
After the system receives the ticket and assigns it to a support engineer, the engineer will proactively contact you and check the settings on your device to help resolve this issue. These troubleshooting steps will not compromise your personal information.
I hope this information is helpful. Please follow these steps and let me know if it works for you. If not, we can work together to resolve this.
Thank you for your patience and your understanding. If you have any questions or need further assistance, please feel free to share them in the comments on this post so I can continue to support you.
I look forward to continuing the conversation.
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This issue has been seen on recent iPad models and was addressed by a Teams app update. The recommended fix is to fully close the Teams app and restart it so the updated behavior takes effect.
Steps:
If the problem persists after updating and restarting the app, use Teams in a supported browser (for example, Edge, Safari, or Chrome) as a temporary workaround for the interview until a newer Teams app update is available.
References: