Access and update your certification profile
Accessing your certification profile is now done via your Microsoft Learn profile. If you’ve not already done so, there’s a quick process to connect the two before this is possible. Please visit Connect a certification profile to Learn to complete this step before proceeding. If you’re already connected, access your certification profile using the following steps:
Sign into Learn using the same personal Microsoft account (MSA) you use to sign into your certification profile.
Click on the Learn profile photo avatar and select Settings from the drop-down menu.
Scroll to the Connected certification profile section
Select “Manage certification profile and exam discounts”
In the certification profile, select the "Edit profile” button to activate editing.
Make changes in the available fields and select the “Submit” button to save your changes.
How to change the name on your Microsoft Certification profile
If the name on your Microsoft certification profile doesn’t exactly match the name on the government-issued identification you present at your exam appointment (in-person and online), you’ll need to submit a change request using the Microsoft Certification Profile Name Change Request Form. Please allow 48 hours for the change to take effect.
Note: to submit a name change in a language other than English, post a request in our moderated certification support forums at Certification support.