A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.
Robux and other gift card rewards in Microsoft Rewards depend on availability, region, and having enough points; they are not guaranteed to be available at all times.
Based on the available information:
- Check that Microsoft Rewards is supported in the country/region of the Microsoft account. Use the “Find out if Microsoft Rewards is available in your region or language” link from the Rewards help page.
- Confirm that enough points are available. It usually takes about 5,000 points to redeem something worth $5, and points have no cash value.
- Check the Redeem section on the Rewards dashboard regularly. Some rewards (including specific Robux denominations) can go out of stock or be temporarily unavailable, then return later.
- Make sure the account is not suspended or restricted. If searches are not earning points or redemptions fail, reasons can include VPN use, VoIP phone numbers, or activity that appears to violate program policy.
- If a Robux reward was redeemed but the code is missing, go to Rewards Order History and open Order Details to see the code or resend the confirmation email.
- If something seems wrong with the account (for example, points missing, redemptions failing, or expected rewards not appearing), contact Microsoft Rewards Support using the Bing Rewards/Rewards support form so the Rewards team can review the account directly.
Robux availability and specific 1,000 Robux offers are controlled by the Rewards catalog for the region, so if that exact option is not visible, only the currently available Robux rewards (if any) can be redeemed.
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