Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
Follow these steps to repair the Office 2013 installation so Word stops prompting for setup and elevation:
- Close all Office apps.
- Open Control Panel:
- On Windows 8/8.1/10: Select Start, type "Control Panel", then open it.
- Go to Programs > Programs and Features.
- Find the Microsoft Office 2013 product in the list.
- Select it and choose Change.
- When the repair dialog appears, choose:
- Online Repair (recommended) to fully repair Office, then select Repair.
- If only Quick Repair is available, run that first; if the problem persists, run Online Repair if offered.
- Let the repair complete, then restart the computer and open Word again.
If Word or other Office apps still fail to open correctly or keep trying to run setup after an Online Repair, uninstall Office 2013 completely from Programs and Features, restart the PC (not just shut down), and then reinstall Office 2013 from the original source or from the Microsoft account where it was purchased.
If the issue started after upgrading Windows 10 and the Office 2013 apps show an error like “Word has run into an error that is preventing it from working correctly,” make sure Office 2013 is fully updated:
- Open any Office app (for example, Word).
- Choose File > Account (or Office Account in Outlook).
- Under Product Information, choose Update Options > Update Now.
- If Update Now is missing, choose Update Options > Enable Updates, then choose Update Options > Update Now again.
This applies the October product update (15.0.4763) and later, which fixes known Office 2013 issues on newer Windows versions.
References:
- You may receive an error when running Office 2013 in Windows 10: "We're sorry, but Word has run into an error that is preventing it from working correctly."
- Error code 30033 when installing Office
- Office 2013 Visual Basic for Applications (VBA) errors
- we are sorry, but word has run into an error that is preventing it from working correctly. Word will need to be closed as a result. Would you like us to repair now? - Microsoft Q&A
- how i can fix the microsoft app problem - Microsoft Q&A
- how can i fix it. - Microsoft Q&A