How to add zoom plugin at outlook . Please share screenshots step by step

Hi @Satnam Singh (Admin), 

I hope you're doing well today. 

Based on the information you shared that you would like to add the Zoom add in in both New Outlook and Classic Outlook within your enterprise environment.  

In a Microsoft 365 enterprise environment, Outlook add ins can either be installed directly by users, if store access is available, or deployed centrally by administrators through the Microsoft 365 admin center. In addition, when users move from Classic Outlook to New Outlook, Microsoft supports web add ins in New Outlook, and Microsoft also identifies Zoom Outlook Plugin in Classic Outlook with its corresponding web add in, Zoom for Outlook Extension, for the new experience.   With that in mind, please find the most suitable option below based on your situation. 

Option 1: Add Zoom in New Outlook for Windows 

This option is appropriate if users are allowed to install Outlook add ins from the store.  

• Open New Outlook, then select Home > More apps and choose Add apps. 

• In the Apps page, search for Zoom for Outlook. 

• Select the add in, review the details, and then choose Add/ Open. 
• Next, open Calendar and create a New Event. Then select the Zoom add in from the ribbon or Apps menu. 
• Sign in with your Zoom account, or use SSO if this is enabled by your organization, and the Zoom meeting details will be added to the invitation.  
• Reference: Use add-ins in Outlook - Microsoft Support 

Option 2: Add Zoom in Classic Outlook for Windows 

This option is suitable if the user is still working in Classic Outlook and add ins are available for the account. Microsoft confirms that add ins can be installed and managed in Classic Outlook, although the path may vary slightly depending on the version.  

• Open Classic Outlook. From the ribbon, select Home > All Apps or Get Add ins. 

• If the add in options are not visible, select File > Manage Add ins to review whether add ins are enabled. 

• Search for Zoom for Outlook or Zoom for Outlook Extension. 
• Select the add in and choose Add. 
• After that, restart Outlook if necessary, then open Calendar and create a new meeting to confirm that the Zoom add in is available.  

Option 3: Deploy Zoom centrally for users through Microsoft 365 Admin Center 

If your environment is managed by organization, please contact your IT administrator to review your permissions and policies, this is the recommended enterprise method because it allows the add in to be assigned to specific users, groups, or the entire organization. Microsoft also recommends using the Integrated apps portal for centralized deployment.  

• Sign in to the Microsoft 365 admin center with an account that has the required admin permissions. 
• Go to Settings > Integrated apps > Add ins, then select Deploy Add in. 
• Choose the option to add the app from Microsoft Marketplace, then search for Zoom for Outlook. 
• Assign the add in to Specific users, Specific groups, or Everyone, depending on your rollout plan. 

• Complete the deployment and ask users to restart Outlook. Please note that Microsoft advises that a new deployment can take up to 24 hours to appear for all users.  

If the Zoom add in is still not visible, it would be helpful to confirm that the affected users have an Exchange Online mailbox, that Outlook add ins are allowed for the tenant, and that the required user roles for marketplace or custom apps are available where applicable. Microsoft also notes that add in availability and migration behavior can depend on policy settings in Exchange Online. 

Moreover, if the issue persists after these checks, ask your IT administrator to submit a support request directly to Microsoft Support team.           

They can raise a support ticket by visiting: Get support - Microsoft 365 admin | Microsoft Learn     

In case you do not know who is your IT admin, kindly refer to this article: How do I find my Microsoft 365 admin? - Microsoft Support   

As community moderators, we appreciate your understanding that our access to internal development details is limited. Our primary role is to guide users toward the appropriate resources and support channels. While we may not have visibility into deeper backend analysis, we’ll continue doing our best to support you within the scope of our responsibilities.          

I hope this information is helpful. Please follow these steps and let me know if it works for you. If you have any updates regarding the issue, please feel free to share them with me.           

Thank you for your patience and your understanding. I look forward to continuing the conversation. 

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