Share via

My Win 11 PC won't wake up from sleep using the keyboard or mouse.

Anonymous
2023-01-25T16:43:18+00:00

My Win 11 PC can only wake up by pressing the power button. How do make it able to wake up using the keyboard or mouse?

I have checked the option that says "Enable wake up using mouse or keyboard" somewhere, but it doesn't make any difference.

My PC is updated to the latest system update.

Windows for home | Windows 11 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments
Answer accepted by question author
  1. Anonymous
    2023-04-11T11:52:48+00:00

    My Win 11 PC can only wake up by pressing the power button. How do make it able to wake up using the keyboard or mouse?

    I have checked the option that says "Enable wake up using mouse or keyboard" somewhere, but it doesn't make any difference.

    My PC is updated to the latest system update.

    I believe I found the solution, it is a Windows power-saving policy where USB power is cut off when the computer goes into sleep mode, so the keyboard receiver will not work, and the computer will not wake up as a result. You just need to disable this feature.

    Settings > Energy e Battery > Energy Recommendations > Stop usb devices when my screen is off to save battery ----> Turn Off.

    200+ people found this answer helpful.
    0 comments No comments

137 additional answers

Sort by: Most helpful
  1. Anonymous
    2023-04-19T22:27:55+00:00

    Don;t have these settings because it is a desktop with no battery. Still need help[.

    100+ people found this answer helpful.
    0 comments No comments
  2. Anonymous
    2023-04-20T11:28:41+00:00

    I believe I have found the definitive solution to this problem. You need to actually locate which device is your mouse/keyboard and allow it to wake the computer from sleep mode. Unfortunately, this is an issue that affects many users and there isn't an easy solution from Windows, even in the most recent versions.

    1. Press Windows + R and type devmgmt.msc - This will open Device Manager
    2. Look for Human Interface Devices and locate your keyboard/mouse device. If you don't know exactly which one it is, you can try disabling all of them and, through the process of elimination, find yours.
    3. Right-click on the device and click on properties, then click on the power management tab and uncheck - The computer can turn off the device to save power.
    4. Do this with all keyboard/mouse devices. They may be located in other categories such as "Mouse and other pointing devices".

    Tell me if it works ok?

    90+ people found this answer helpful.
    0 comments No comments
  3. Anonymous
    2023-04-11T18:56:37+00:00

    "I believe I found the solution, it is a Windows power-saving policy where USB power is cut off when the computer goes into sleep mode, so the keyboard receiver will not work, and the computer will not wake up as a result. You just need to disable this feature.

    Settings > Energy e Battery > Energy Recommendations > Stop usb devices when my screen is off to save battery ----> Turn Off."

    I was able to adjust these settings within WIN 11 and so far so good. Thank you.

    30+ people found this answer helpful.
    0 comments No comments
  4. Anonymous
    2023-04-06T12:41:05+00:00

    I have this issue I recently started using a Microsoft bluetooth mouse and it does not wake the PC from sleep (Windows 11 Pro - latest build).

    Also, the power management tab for bluetooth devices is absent so the wake command cannot be ticked there - I have created a new DWord called CsEnabled in **Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Power **and set the value to 0. The tab still does not appear in device manager -> power management,

    I have uninstalled and reinstalled the bluetooth drivers. I have run the troubleshooter(s).

    Nothing works.

    Is there a fix coming for this? Really annoying.

    30+ people found this answer helpful.
    0 comments No comments