Where is the view message source option for Outlook gone?

Hi,

The problem is that "Since the traditional methods for accessing message source in Outlook are not currently providing the desired functionality without opening the email" is not true.

The traditional methods have been removed.

Regarding #1 -

I can't install extra tools -nor should I need to - to provide functionality that was, and should still be, provided out of the box with Outlook. Also, it appears from sources that the changes made to outlook render this add-in non-functional.

Regarding #2 -

The traditional method (up until recently) was to right-click on the message in the message list and select "view source" . This let you look at the headers and the html behind the message to see if links were dangerous. This functionality is what has been REMOVED from current version.

Regarding #3 - this is a standard setting, but forcing us to open an email to check its validity is a process akin to checking if a gun is loaded by pointing it at your head and pulling the trigger...

Regarding #4 -

Security best practice is to inspect message source before opening the message so that you can see if the sender has tried to hide malicious links using any of a number of techniques.

As I originally stated - we could see the source WITHOUT opening the email. This is vital to prevent embedded tags from sending information back to scammers/trackers/whatever.

I am using the desktop version of outlook. And the same problem also exists using web version.

In both cases, there is NO "view" option in the right click (first image) nor three dot menu.

And attempting to use the view properties option is an utter fail because it REQUIRES you to open the email first - thus triggering whatever malevolent content is in the message. This is the exact opposite of what I must be able to do...

You have to be kidding me.

Ever since the dawn of time, there was a simple button showing you WHOLE message source. As in, "Hey, can you check this email our design department made, and let us know that the html and css is formatted properly". But noooooooooooooooooo, lets make this as convoluted as possible, to simply piss off the users paying for Office 365 subs, but "keeping" the functionality, but show them only message headers, so that you need to open separate window, go to file, then in slide in "menu" select properties, and in small window coded in ASM show them, wait for it, MESSAGE HEADERS ONLY!

Then some other "devops" from the lowest floor of basement, frustrated by his life, while contemplating the environment said "Hey! Lets kill that functionality from the online version of Outlook as well!!!1"

You people are such a joke, that its getting ridiculous. If I could, I would switch to Netscape Navigator, because despite being dead for years its still works better than any of the new stuff MSFT releases.

GGWP MSFT

Of course - with every "upgrade" or "feature enhancement" everything takes ten more steps and twice as long to do.

I agree with the frustrations others are having, this used to be an easily accessible feature which has now vanished.

Saving the message as a HTML, or msg, also doesn't work as the message is reformatted and the original source is lost.

However, I think I have figured out where it has gone - but this only seems to be for some message types.

If you view a message and right click anywhere you don't see the "View Source" option.

Instead, do the following:

1. Open the email as normal - this can either be done from the "Inbox" view or when the email is opened up on its own
2. Place your mouse within the message - a single mouse click to any blank space in the message will make sure its in focus
3. Press CTRL+A (Select all basically) - everything should then be selected and be "greyed" out.
4. Then right click and you'll find the "View Source" option.

Caveats

• Some other messages I have tried this on it doesn't seem to work very well, sometimes I needed to click at the very bottom of a message for the option to show - basically anywhere that wasn't the body of the email, as you can see in these two screenshots the right click was only a little further down before the option showed.
  
• This doesn't show on text emails
• Even when using "Ctrl-A" this doesn't show on every message. Instead it seems to be the reverse, the message doesn't show "View Source" with it all selected, but does without.
• All Selected - no option
• Right Click as Normal

Hope that helps! No idea why it can't just be in the context menu without needing to select all. Worrying that Microsoft staff also don't know this and have instead been showing people how to view the headers!

There is probably some method to the madness here, not got the patience to try and figure it out at this time - at least I can view the source for the message I needed it on.