Microsoft Security | Microsoft Entra | Microsoft Entra External ID
Managing external identities to enable secure access for partners, customers, and other non-employees
4,007 questions
1 answer
One of the answers was accepted by the question author.
Locked out of Azure AD due to changing external user to internal
I just converted my only Azure AD account from external to internal and now I can no longer see anything when I login with my email address. Can this be reset?
Microsoft Security | Microsoft Entra | Microsoft Entra External ID
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(185.6, 41%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EE%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(185.6, 95%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EI%3C/text%3E%3C/svg%3E)
2 answers
Setting default login method for outlook/hotmail to password.
Hello, I've been a long time user of outlook/hotmail. But recently whenever I try to log in to my email, the first method it gives me is to send a code to my backup adress. This requires me to login to another email account and copypaste said code to…
Outlook | Web | Outlook.com | Settings
Outlook | Web | Outlook.com | Settings
Configuring preferences and options in Outlook.com
4,311 questions
asked 2026-03-08T19:10:54.7966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(12.8, 67%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Anonymous
0
Reputation points
commented 2026-06-27T13:19:42.2033333+00:00
Hornblower409
10,250
Reputation points
0 answers
How do I add another computer to my Microsoft 365 subscription?
I need to add another computer to my subscription. My Microsoft 365 subscription allows 5 users and they are not all in use. Please send instructions on how to connect another user.
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
25,112 questions
asked 2026-06-27T13:19:25.46+00:00
Julia Hansen
0
Reputation points
asked 2026-06-27T13:19:25.46+00:00
Julia Hansen
0
Reputation points
2 answers
Receiving and saving pictures
When I receive pictures via Outlook email and save them to my computer, does it take up twice as much space in your 5 gb of space alloted to you?
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
9,338 questions
asked 2026-06-26T21:20:31.84+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(240, 64%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELL%3C/text%3E%3C/svg%3E)
Laura Lizotte
0
Reputation points
answered 2026-06-27T13:17:16.39+00:00
Laura Lizotte
0
Reputation points
0 answers
[Article] Keeping your accounts secure using Microsoft Edge
Applies to: Microsoft Edge, Microsoft Edge Dev, Microsoft Edge Canary As more of us are using online services for personal use, work use and school/education. It is important that we are making sure we are keeping our accounts/data safe and secure.…
Microsoft Edge | Profile, sync, and sign in | Windows 11
Microsoft Edge | Profile, sync, and sign in | Windows 11
Managing profiles and sync in Microsoft Edge on Windows 10
902 questions
asked 2025-07-06T09:02:31.0433333+00:00
Nathan Roberts (SN)
11,806
Reputation points Student Ambassador
Volunteer Moderator
edited the question 2026-06-27T13:16:29.8433333+00:00
Nathan Roberts (SN)
11,806
Reputation points Student Ambassador
Volunteer Moderator
1 answer
Payment Method Invalid and Subscription Disabled
Hello, I have a Pay-As-You-Go subscription which is in disabled state and hence unable to open a support case and I cannot update the payment method since the country selection is greyed out and I cannot change it. I've moved to different country and the…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
17,111 questions
asked 2026-06-27T12:11:10.25+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(272, 59%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAS%3C/text%3E%3C/svg%3E)
Arun Sharma
0
Reputation points
answered 2026-06-27T13:15:49.8466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 10%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERL%3C/text%3E%3C/svg%3E)
Rin-L
22,105
Reputation points Microsoft External Staff
Moderator
3 answers
One of the answers was accepted by the question author.
message saying 'no audio device installed' on Acer
i'm unable to turn any sound on. My laptop is saying 'no audio device installed. i.m not sure what i need to download to get sound on my PC again. I haven't made any changes as far as i know and the sound worked until recently
Windows for home | Windows 11 | Devices and drivers
23,399 questions
asked 2026-06-27T07:48:19.8066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 22%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJM%3C/text%3E%3C/svg%3E)
jeanine moss
0
Reputation points
accepted 2026-06-27T13:15:49.1233333+00:00
jeanine moss
0
Reputation points
1 answer
My PC will not update to Microsoft's Extended Support Program
When I try to Enroll in the Extended Support Program, it says that it encountered a problem and try again later. However, it keeps saying that. I am running Microsoft Home, 22H2 Build.
Windows for home | Windows 10 | Extended Security Update (ESU)
asked 2026-06-26T12:36:02.15+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(265.6, 82%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESD%3C/text%3E%3C/svg%3E)
Scott Dickson
5
Reputation points
commented 2026-06-27T13:15:46.92+00:00
Scott Dickson
5
Reputation points
0 answers
Old Outlook Question needs to be Locked
https://learn.microsoft.com/en-us/answers/questions/5515158/how-to-access-old-hotmail-account Old Question (Aug 2025) that has some useful general information about closed accounts. But it is attracting recent comments from desperate users who would be…
Community Center | Discuss the Q&A site | Other feedback
Community Center | Discuss the Q&A site | Other feedback
General comments or suggestions submitted by users about the Q&A site that don’t fit into predefined categories.
120 questions
asked 2026-06-27T13:15:03.9966667+00:00
Hornblower409
10,250
Reputation points
answered 2026-06-27T13:15:17.9233333+00:00
AI answer
2 answers
I cannot uninstall Microsoft Visual C++ 2022 redistributable- I'm stuck
Hello everybody, I have an issue with MSVCP140.DLL and VCRUNTIME140.DLL and I followed instructions that I should uninstall the Microsoft Visual C++ to reinstall them so that I can finally re install Creative Cloud and Acrobat (for which I am paying and…
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
19,811 questions
asked 2026-06-27T12:14:47.7066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 5%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVB%3C/text%3E%3C/svg%3E)
Vanessa Bae
0
Reputation points
commented 2026-06-27T13:14:42.93+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(86.4, 71%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERS%3C/text%3E%3C/svg%3E)
Ramesh Srinivasan
82,145
Reputation points
Independent Advisor
0 answers
deployment templates leak value of _artifactsLocationSasToken
There is an issue affecting both Service Catalog and Marketplace offers where the value of _artifactsLocationSasToken is leaked. I have been following the instructions for a few years regarding referencing linked templates and artifacts and around May…
Azure Managed Applications
Azure Managed Applications
An Azure service that enables managed service providers, independent software vendors, and enterprise IT teams to deliver turnkey solutions through the Azure Marketplace or service catalog.
218 questions
asked 2026-06-19T08:01:05.38+00:00
Alexander Clouter
21
Reputation points
commented 2026-06-27T13:14:08.19+00:00
Alexander Clouter
21
Reputation points
1 answer
One of the answers was accepted by the question author.
How to Access Old Hotmail Account
I am trying to access my old Hotmail email account to retrieve emails - yes, old (20 - 25 years old). I have tried the "Account Recovery Request" to no avail. Is it possible to track a Hotmail email account that far back? Surely, there has…
Outlook | Windows | Classic Outlook for Windows | For home
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
31,985 questions
asked 2025-08-05T23:25:23.2533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(156.8, 26%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFS%3C/text%3E%3C/svg%3E)
Francesca Surace
40
Reputation points
commented 2026-06-27T13:09:21.83+00:00
Hornblower409
10,250
Reputation points
1 answer
How to select my 365 premium family license over home office & student 2021 / Activation issue office 365 cannot switch license
Hi, I need help with an Office licensing issue. I have a Microsoft 365 Premium Family subscription in 2026 and another Home & Office Student 2021 (which i bought in 2022), but my Office keeps showing as “Office Home & Student 2021” in About. I…
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
19,811 questions
asked 2026-06-14T22:07:20.6566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(115.19999999999999, 2%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETS%3C/text%3E%3C/svg%3E)
taufiq sabirin
0
Reputation points
commented 2026-06-27T13:09:02.44+00:00
Stefan Blom
343.1K
Reputation points MVP
Volunteer Moderator
1 answer
Cannot reactivate Windows 10 after motherboard/CPU upgrade.
Hello all, I recently upgraded my motherboard & CPU and now it says that my copy of Windows 10 is not activated. I made triple-sure that my Microsoft account was tied to this Windows activation before installing new mobo/CPU (it actually says…
Windows for home | Other | Licensing and activation
142 questions
asked 2026-06-26T00:13:22.42+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(252.8, 25%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EU%3C/text%3E%3C/svg%3E)
UncleGumbald
0
Reputation points
commented 2026-06-27T13:08:20.64+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 25%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIB%3C/text%3E%3C/svg%3E)
Ivan B
115.4K
Reputation points
Independent Advisor
0 answers
Payment that I have no idea what it is for
I am paying Microsoft 3.91 per month usually on the 27th of each month and I have no idea what it is for? The payment comes up at MICROSOFT# with a long number after the hashtag which changes each month, there is no logo attached to the payment. I have…
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
25,112 questions
asked 2026-06-27T13:07:59.9366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(176, 8%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJD%3C/text%3E%3C/svg%3E)
Jameson Dennelly
0
Reputation points
asked 2026-06-27T13:07:59.9366667+00:00
Jameson Dennelly
0
Reputation points
2 answers
One of the answers was accepted by the question author.
Minecraft account connected to an unknown Microsoft account.
When I recently tried logging into my Minecraft account using the Microsoft account I have always used, it did not log me into my normal Minecraft account. Instead, it for some reason created a completely new account. Since then, every time I log in with…
Windows for home | Windows 11 | Accounts, profiles, and login
9,417 questions
asked 2026-05-14T21:53:22.97+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(99.2, 12%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EI%3C/text%3E%3C/svg%3E)
Ivan
20
Reputation points
commented 2026-06-27T13:07:17.1333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(44.800000000000004, 6%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHC%3C/text%3E%3C/svg%3E)
Hitesh Choudhary
0
Reputation points
1 answer
Attach recent files rather than "suggested files?"
In the new outlook, when i go to attach a file, it shows "suggested files" rather than recently used files. Is there a way to change this back to recently used files? The suggested files seem to have no logical basis and you would think that…
Outlook | Windows | New Outlook for Windows | For business
Outlook | Windows | New Outlook for Windows | For business
Using New Outlook on Windows for professional communication and productivity
12,040 questions
asked 2026-06-25T17:42:31.44+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(275.2, 80%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESJ%3C/text%3E%3C/svg%3E)
Sheeder, Jeanelle
0
Reputation points
commented 2026-06-27T13:05:19.5966667+00:00
Hornblower409
10,250
Reputation points
0 answers
Junk Email
My junk box in filled with hundred of emails a day, with all sorts of suspicious and some vulega details. Selling things, explicit images and links to fraudulent activity. I constantly spend time going through and blocking but still get more and more.…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
9,338 questions
asked 2026-06-27T13:04:23.3066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(278.4, 87%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELB%3C/text%3E%3C/svg%3E)
Leanne Bennett
0
Reputation points
asked 2026-06-27T13:04:23.3066667+00:00
Leanne Bennett
0
Reputation points
1 answer
Request to escalate stalled support case [Moderator note: Personal information removed] - missed scheduled callback
[uninformative question and answer therefore pseudo-deleted]
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
17,111 questions
asked 2026-06-24T09:43:13.2+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(73.60000000000001, 84%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAW%3C/text%3E%3C/svg%3E)
Anthony Williams
0
Reputation points
edited the question 2026-06-27T13:03:34.28+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 15%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDV%3C/text%3E%3C/svg%3E)
Daniel-Vo
6,175
Reputation points Microsoft External Staff
Moderator
1 answer
Issue with Realtek and Swapped Headphone and Microphone Functions
This issue just developed today where my speaker jack and headphone at first appeared to not detect a device plugged into either, that was until I plugged my speaker into the microphone jack I found that the functions of these plugs switched, after a bit…
Windows for home | Windows 11 | Devices and drivers
23,399 questions
asked 2026-06-27T11:58:36.2333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(54.400000000000006, 42%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGR%3C/text%3E%3C/svg%3E)
Gabriel Romero
0
Reputation points
answered 2026-06-27T13:03:31.31+00:00
Ivan B
115.4K
Reputation points
Independent Advisor