28,661 questions
3 answers
BSOD Minidump
Hi Can someone assist me with why my machine keeps giving me a blue screen? W11 machine. https://1drv.ms/f/c/13c29c87c1d5042a/Eg28jreCKylKt-jKyYYJ67kB-37i9NiVdH8VEmE0gSyd5A?e=FjQbWH
Windows for business | Windows Client for IT Pros | User experience | Other
asked 2025-07-09T13:26:13.69+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 89%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EWB%3C/text%3E%3C/svg%3E)
Wynand Burger
21
Reputation points
edited an answer 2025-07-11T02:18:54.92+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(83.2, 74%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ED%3C/text%3E%3C/svg%3E)
Docs
16,071
Reputation points
1 answer
How do I retrieve emails (hotmail) from 2013?
I am searching for emails from 2013 that i'm sure I didn't delete. Emails are only coming up from 2016 to the present
Windows for home | Windows 11 | Files, folders, and storage
9,386 questions
asked 2025-07-11T00:54:52.56+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 87%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAW%3C/text%3E%3C/svg%3E)
Anita Wallach
0
Reputation points
answered 2025-07-11T02:18:43.17+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 23%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESS%3C/text%3E%3C/svg%3E)
S.Sengupta
24,716
Reputation points MVP
5 answers
My desktop has been crashing randomly since a few days ago. It says the previous shutdown was unexpected in Event Viewer, and the message before says Unable to load Pluton-Windows firmware. StatusCode: STATUS_SUCCESS, Reason: Failed to apply firmware.
So this started a few days ago, and my desktop has been shutting off randomly. One day it crashed more than 10 times, today it crashed about 4 times. Does anyone know what it could be? I am certain it is not due to the plug or overheating. I have a…
Windows for home | Windows 11 | Performance and system failures
26,506 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 64%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJH%3C/text%3E%3C/svg%3E)
5 answers
One of the answers was accepted by the question author.
Why does creating a new folder on desktop place the location in onedrive
Hi, Just bought a new MS1 14 Laptop with Windows 11 and was surprised that documents were being saved on one drive.... Which I had already deleted from my apps list. Can I fix this? I would prefer files and folders not to be linked to One Drive.
Windows for home | Windows 11 | Files, folders, and storage
9,386 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(288, 97%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EC%3C/text%3E%3C/svg%3E)
2 answers
Can't resolve Internal Error 500
I can't resolve Internal Error 500, even after reading advice in this forum and watching several YouTube videos. Nothing works. I've tried restarting my computer, going into incognito mode, clearing my cache, using other browsers.
Outlook | Windows | Classic Outlook for Windows | For business
10,026 questions
asked 2025-07-10T15:02:42.7366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(121.6, 48%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVF%3C/text%3E%3C/svg%3E)
Valerie F. Leonard
0
Reputation points
answered 2025-07-11T02:16:37.5966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(80, 18%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAH%3C/text%3E%3C/svg%3E)
Austin-H
3,130
Reputation points Microsoft External Staff
Moderator
2 answers
Chinese input does not work today
After widows10/11 update on 7/9, both of OS chinese input does not work toady. I did try all instruction on the internet. It does not fix yet! PLEASE HELP!!!!!!!
Windows for home | Windows 10 | Input and language
769 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(153.6, 27%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJL%3C/text%3E%3C/svg%3E)
1 answer
Authentication failed. Not able to login in any device. How do I reach cust care or possible solution
Not able to login on any device. Error 401 , Too many request. Password change dn still. Not able to login.
Outlook | Windows | Classic Outlook for Windows | For business
10,026 questions
asked 2025-07-10T07:47:04.21+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(179.20000000000002, 54%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENV%3C/text%3E%3C/svg%3E)
Nikhil Vohra
0
Reputation points
commented 2025-07-11T02:15:10.55+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(80, 43%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENP%3C/text%3E%3C/svg%3E)
Nghia-P
1,160
Reputation points Microsoft External Staff
Moderator
3 answers
How do I fix my connection issues?
An issue has been encountered where my computer disconnects from WiFi at random intervals, approximately every 5 minutes to 1 or 2 hours. Other devices in the house remain connected, which makes me believe it may be a computer or hardware issue. When the…
Windows for home | Windows 11 | Internet and connectivity
4,365 questions
asked 2025-07-10T12:14:01.2533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 75%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDF%3C/text%3E%3C/svg%3E)
Daniel Fischer
0
Reputation points
commented 2025-07-11T02:14:11.2633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 72%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESD%3C/text%3E%3C/svg%3E)
Sumit D - IA
625
Reputation points
Independent Advisor
3 answers
How to get back to the format before the sudden change this afternoon.
I'm trying to get back to the MS Insider forum in the format I had it prior to the sudden unexplained change. For starters, I want to get rid of the left pane.
Windows Insider program | Windows Insider preview | Internet and connectivity
asked 2025-07-08T01:09:30.6366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(25.6, 60%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EWG%3C/text%3E%3C/svg%3E)
Wayne Green
0
Reputation points
answered 2025-07-11T02:13:48.3266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(140.8, 31%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFG%3C/text%3E%3C/svg%3E)
F G
41
Reputation points
1 answer
How do I find out if I have 2 Windows 11s on my computer and how do I delete one?
My Windows 11 wouldn't update. Microsoft support said I had an unauthorized Windows 11. I bought a new one from them but don't know how to clear the old one off without its purchase key.
Windows for home | Windows 11 | Install and upgrade
7,244 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(35.2, 5%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
1 answer
One of the answers was accepted by the question author.
Issue while accessing my hotmail account
I am having issues while accessing my hotmail account. Error 500 is being displayed. Thanks to help as I have all my stuffs on this mail. Thank to advise. Below message being displayed: 500 Something went wrong. We can't get that information right now.…
Outlook | Windows | Classic Outlook for Windows | For business
10,026 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(316.8, 97%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ET%3C/text%3E%3C/svg%3E)
0 answers
How to find out the file in the OneDrive?
I could not find a file I usualy used. Please inform me how to find the file in the OneDrive.
Windows for home | Windows 11 | Input and language
1,504 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(54.400000000000006, 43%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
2 answers
Windows 11 25H2 26200.5670 SFC/Scannow
Windows 11 25H2 26200.5670 Dev channel Has anyone else noticed an Extreme slowdown when running Sfc/Scannow? I know this is Dev channel so bugs are to be expected but 45 minutes to run? It did find and repair problems on the 1st run. X870E Mobo, Ryzen…
Windows Insider program | Windows Insider preview | Performance and maintenance
asked 2025-07-10T13:22:49.4066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(278.4, 28.000000000000004%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EK1%3C/text%3E%3C/svg%3E)
kirbster 1
0
Reputation points
answered 2025-07-11T02:10:47.98+00:00
F G
41
Reputation points
3 answers
On Ubuntu 22.04, IME (Chinese input method) candidate box position is off
The IME methods for Asian languages (such as Chinese) display a candidate box to select characters. A related bug where the candidate box is not positioned correctly on Wayland has been identified since Chromium 135, which can be found here:…
Microsoft Edge | Other | Android
237 questions
asked 2025-07-09T08:37:50.74+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(236.8, 84%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EZX%3C/text%3E%3C/svg%3E)
Zhan, Xucong
40
Reputation points
commented 2025-07-11T02:10:13.6666667+00:00
Zhan, Xucong
40
Reputation points
2 answers
recent update breaks ms store 7/9/25
windows recent update on 7/9/25 broke microsoft store after update files are fine as far as sfc and dism are concerned tried using restore point that was made right after update and same issue store was working 100% before update does anyone have any…
Windows for home | Windows 11 | Apps
375 questions
asked 2025-07-11T01:16:58.69+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(233.6, 99%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERA%3C/text%3E%3C/svg%3E)
ray armstrong
0
Reputation points
edited an answer 2025-07-11T02:07:47.2566667+00:00
S.Sengupta
24,716
Reputation points MVP
1 answer
Why can't I add my phone number to my microsoft account?
When I try to add my phone number it sends me a verification code, then once I enter the code it asks me to input my account password, and once I do that it give me the error message "alias cant be added"
Microsoft Edge | Profile, sync, and sign in | Windows 10
790 questions
asked 2025-07-11T00:53:41.94+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(57.599999999999994, 56.00000000000001%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EWK%3C/text%3E%3C/svg%3E)
Wyatt Kafitz
0
Reputation points
answered 2025-07-11T02:06:23.7566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 39%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDA%3C/text%3E%3C/svg%3E)
Darhyl Amizola
235
Reputation points
Independent Advisor
1 answer
One of the answers was accepted by the question author.
Design AI System for Customer Sentiments Analysis with Agentic Bot
Hello, Please help me designing Enterprise level Production Grade real time Sentiments Analytics system with Bot Capabilities. May someone please share how to architect such system in Azure. Infrastructure on Azure Data Pipeline Model Training Model…
Azure AI services
Azure AI services
A group of Azure services, SDKs, and APIs designed to make apps more intelligent, engaging, and discoverable.
3,653 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(275.2, 79%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ER%3C/text%3E%3C/svg%3E)
0 answers
how tp troubleshoot speaker problems windows 11
So, I just bought a brand new HP OmniBook laptop, the sound and everything was working beautifully for the first couple of days, and now I can't seem to get it to work. I have made sure the volume was up not only on the computer but on the streaming…
Windows for home | Windows 11 | Settings
7,965 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 0%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEM%3C/text%3E%3C/svg%3E)
0 answers
Is it possible to trigger an event at the moment a Teams call is received and retrieve the caller's phone number?
Hello, I have a question about Microsoft Teams functionality and would greatly appreciate any help or guidance. We are trying to implement a system where, when a customer calls my Teams number (via PSTN), a trigger fires immediately upon the incoming…
Microsoft Teams | Development
4,164 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(160, 75%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EN%3C/text%3E%3C/svg%3E)
1 answer
why cant i boot a windows 7 usb drive with iso like is it because of EoL or what
so i tried multiple times to burn the iso onto a usb drive using rufus and the ios link was https://archive.org/details/win-7-pro-32-64-iso like is the image corrupt or what pls help
Windows for home | Previous Windows versions | Install and upgrade
asked 2025-07-09T01:33:31.0933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(252.8, 64%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHA%3C/text%3E%3C/svg%3E)
Humza Abbas
0
Reputation points
commented 2025-07-11T02:02:24.86+00:00
Humza Abbas
0
Reputation points