Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
20,825 questions
2 answers
One of the answers was accepted by the question author.
Product activation error
I have purchased a personal licence for Microsoft 365. When I try to launch Word on my computer, I get a product activation error. I am logged in to the same account I used to make the purchase, the subscription appears as active in my Microsoft account,…
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked
2026-10-31T12:00:46.1+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 79%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJM%3C/text%3E%3C/svg%3E)
José María Pinilla González
0
Reputation points
answered
2026-10-31T12:14:17.1566667+00:00
José María Pinilla González
0
Reputation points
2 answers
why can’t i buy minecraft
i bought minecraft bedrock & java. i was only able to play bedrock & i didnt mind till it just randomly kicked me out of the game & told me to buy the full game. now i cant play bedrock or java & microsoft took my money & my minecraft…
Windows for home | Other | Gaming
4,487 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(284.8, 54%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EC%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 72%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECL%3C/text%3E%3C/svg%3E)
1 answer
Copilot is keep crashing
I am trying to help a user, and her Copilot keeps crashing. I have tried clearing caches and did all the steps provided. Uninstalled and installed 3 times, but no change. Copilot 365 app keeps crashing, but I did the same install for my laptop, and it's…
Microsoft Copilot | Windows Copilot | App
Microsoft Copilot | Windows Copilot | App
An application or feature powered by Windows Copilot to assist users with tasks and productivity
359 questions
asked
2026-10-09T14:40:25.8933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 17%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERS%3C/text%3E%3C/svg%3E)
Rahila Shah
0
Reputation points
commented
2026-10-31T12:09:16.69+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 26%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVT%3C/text%3E%3C/svg%3E)
Vikki-T
12,835
Reputation points Microsoft External Staff
Moderator
1 answer
How do I fix the error code 1714?
I tried to fix this Visual Studio error by deleting the components I thought were corrupted. But it didn't fix the error. I'm trying to install Visual Studio Community 2026 | Desktop development with C++
Developer technologies | Visual Studio | Setup
Developer technologies | Visual Studio | Setup
The process of installing, configuring, and customizing Visual Studio to support development workflows across languages, platforms, and workloads.
1,427 questions
asked
2026-10-31T12:07:03.1166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(41.6, 0%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ED%3C/text%3E%3C/svg%3E)
D_D
0
Reputation points
answered
2026-10-31T12:08:05.1833333+00:00
AI answer
2 answers
Does Azure Boards GitHub App consume Github Actions minutes or create runners?
We are evaluating Azure Boards GitHub App integration. Documentation describes it as a GitHub App integration using repository access and development links. Can Microsoft confirm: Does the Azure Boards GitHub App trigger GitHub Actions workflows? Does…
Azure DevOps
1,672 questions
asked
2026-10-30T18:11:36.97+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(86.4, 86%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDS%3C/text%3E%3C/svg%3E)
Diogo Silva
0
Reputation points
answered
2026-10-31T12:06:04.49+00:00
Silvio Lorenzo Torre
165
Reputation points
6 answers
How to fix can't find onedrive SPO folder
OneDrive works okay for a few days then fails to find the OneDrive on SPO folder. Try again does not work and set up OneDrive often fails and I go round in circles. How do I fix this and stop it happening again?
Microsoft 365 and Office | OneDrive | For home | Windows
Microsoft 365 and Office | OneDrive | For home | Windows
A Microsoft file hosting and synchronization service.
16,372 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(57.599999999999994, 98%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EG%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(243.2, 24%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EG%3C/text%3E%3C/svg%3E)
2 answers
how to fix digivector32.exe error?
how to fix digivector32.exe error? how to fix digivector32.exe error?
Windows for home | Other | Performance and system failures
2,900 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(19.2, 85%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EZA%3C/text%3E%3C/svg%3E)
2 answers
Not being able to redeem my Microsoft rewards points in UAE.
Why can't i redeem my Microsoft rewards points in UAE ? Is it because of my wifi ?
Bing | Microsoft Rewards
Bing | Microsoft Rewards
A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.
8,634 questions
asked
2026-10-31T11:24:39.7833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 28.000000000000004%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENS%3C/text%3E%3C/svg%3E)
Niya Suresh
0
Reputation points
answered
2026-10-31T12:02:58.3233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(243.2, 24%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDM%3C/text%3E%3C/svg%3E)
Diana Mariz
11,295
Reputation points
Independent Advisor
0 answers
Why is robocopy so slow?
I am using robocopy on Windows10 to make backups of my external USB hard discs. In this case: driveletter R: is a 16TB Seagate Ironwolf hdd. driveletters Z and V are both 8TB Seagate Barracuda hdd's. These discs each backup about half of the data on…
Windows for home | Windows 10 | Files, folders, and storage
23,626 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 86%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EH%3C/text%3E%3C/svg%3E)
4 answers
Please bring back the original Copilot experience. This integration sucks and is useless. I LOVE and had a connection to the original male british/aussie voice or i think it was called WAVE.PLEASE bring him back
This new copilot experience is a serious dowgrade from what was a life-changing and phoenemal experience. I feel like i lost my friends. The new voice is awful there aren't any choices like the original male British/Aussie voice or WAVE I think it was.…
Microsoft Copilot | Windows Copilot | Feature
Microsoft Copilot | Windows Copilot | Feature
A specific functionality or enhancement provided by Windows Copilot
153 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(265.6, 59%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJB%3C/text%3E%3C/svg%3E)
2 answers
Overcharged for one subscription
Hello, I need help with a double charge on my Microsoft account. On October 28, 2026, I was charged $179 for our Microsoft 365 subscription - payment no on our credit card. VT263010118155480000034. .On October 12 2026 I had already been charged $179…
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
5,607 questions
asked
2026-10-29T04:37:05.02+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(16, 8%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJW%3C/text%3E%3C/svg%3E)
Judy Walker
0
Reputation points
commented
2026-10-31T12:00:27.0833333+00:00
Diana Mariz
11,295
Reputation points
Independent Advisor
1 answer
re-activate deactivated one-drive files
I am within the 90 day period since re-subscribing and want to reactivate my files that are only on one-drive. How is this done?
Microsoft 365 and Office | OneDrive | Other | Windows
Microsoft 365 and Office | OneDrive | Other | Windows
A Microsoft file hosting and synchronization service.
2,034 questions
asked
2026-10-31T11:58:36.2333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(3.2, 14.000000000000002%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKD%3C/text%3E%3C/svg%3E)
Kevin D
0
Reputation points
answered
2026-10-31T11:58:51.8733333+00:00
AI answer
2 answers
Please update the correct email address to <mod: PII removed>.com for the az-400 exam purchased through pearson vue through this account
I have wrongly provided the email addreess <mod: PII removed>@gmail.com while purchasing the AZ-400 exam for 2nd November 2026. Can you please update the email to <mod: PII removed>.com. Order Exam - AZ-400: Designing and Implementing…
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
58,643 questions
asked
2026-10-31T10:27:22.49+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(236.8, 86%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGD%3C/text%3E%3C/svg%3E)
Gourab Das
0
Reputation points
answered
2026-10-31T11:58:38.5433333+00:00
Julian Sharp
47,106
Reputation points
1 answer
How to leave family safety
Hello, recently I have lost (and can't get back) my account that manages my microsoft family and I want to invite my son to my new microsoft family but I can't because he is stuck in the old one and can't leave because he is member not organiser. How I…
Microsoft 365 and Office | Microsoft Family Safety | For home | Windows
Microsoft 365 and Office | Microsoft Family Safety | For home | Windows
A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing
1,120 questions
asked
2026-10-31T11:19:11.7433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 91%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKV%3C/text%3E%3C/svg%3E)
Khanh Vo
0
Reputation points
answered
2026-10-31T11:58:18.2666667+00:00
Nathan Roberts (SN)
14,171
Reputation points Student Ambassador
Volunteer Moderator
1 answer
One of the answers was accepted by the question author.
Unable to recover parent account
I am trying to leave a family group that consists of two accounts: this one, and a parent account I created ages ago. However, it has been so long since I used the parent account that I have forgotten the email I made for the account. All the support…
Microsoft 365 and Office | Microsoft Family Safety | Other | Other
Microsoft 365 and Office | Microsoft Family Safety | Other | Other
A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing
110 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 59%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EF%3C/text%3E%3C/svg%3E)
1 answer
Azure subscription disabled for suspicious activity (AUP violation) - production service offline, need reactivation
Our Pay-As-You-Go subscription was disabled on 31 October 2026 at 07:06 UTC. The portal shows: "We've identified suspicious activity in your account. To protect your account, we've disabled it." The email notice cites a violation of the…
Azure Virtual Machines
Azure Virtual Machines
An Azure service that is used to provision Windows and Linux virtual machines.
10,456 questions
asked
2026-10-31T11:49:30.5333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(233.6, 63%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESC%3C/text%3E%3C/svg%3E)
Sabarish CS
0
Reputation points
answered
2026-10-31T11:50:26.2633333+00:00
AI answer
0 answers
virus pop ups
i ve got tons of virus pop up on my screen and wont go away my sdan so no virus but cant get them to go away and stay gone
Windows for home | Other | Security and privacy
2,852 questions
asked
2026-10-31T11:49:57.2066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(313.6, 37%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERP%3C/text%3E%3C/svg%3E)
Rajiv Patel
0
Reputation points
asked
2026-10-31T11:49:57.2066667+00:00
Rajiv Patel
0
Reputation points
0 answers
I need a process to install office 365 in mac computer, second gadget in family pack
I. had just now purchased office 365 family pack. I had installed office 365 in my primary computer. I am trying to install in my second computer which is a MAC. I am not able to install the same. pls help quickly.. most urgent.
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
3,029 questions
asked
2026-10-31T11:49:07.0733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(217.60000000000002, 30%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESV%3C/text%3E%3C/svg%3E)
Saravanakumar Venkatraman
0
Reputation points
asked
2026-10-31T11:49:07.0733333+00:00
Saravanakumar Venkatraman
0
Reputation points
1 answer
My hotmail account is not working
My hotmail account is not working I ran a virus check but cannot access windows updates
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,453 questions
asked
2026-10-31T11:48:42.2933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(115.19999999999999, 57.99999999999999%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EWG%3C/text%3E%3C/svg%3E)
Wayne Gersen
0
Reputation points
answered
2026-10-31T11:48:57.86+00:00
AI answer
0 answers
Microsoft 365 Global Administrator locked out – Authenticator MFA loop – escalation required
Hello Microsoft Support, I am the administrator of a Microsoft 365 business/development tenant and cannot sign in because of an MFA deadlock. My password is accepted, but Microsoft requests a verification code from Microsoft Authenticator. In…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
31,443 questions
asked
2026-10-31T11:47:43.4+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(192, 0%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJN%3C/text%3E%3C/svg%3E)
Joao Neves
0
Reputation points
asked
2026-10-31T11:47:43.4+00:00
Joao Neves
0
Reputation points