30,038 questions
2 answers
How to resolve my PC crashing every 4 hours?
After Upgrading my PC (Motherboard, CPU, RAM), I have been experiencing crashes periodically every 4 hours and have attempted multiple times to resolve this issue. Including checking for RAM problems with MEMTest64, clean booting windows again and…
Windows for home | Windows 11 | Performance and system failures
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(108.80000000000001, 33%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECS%3C/text%3E%3C/svg%3E)
0 answers
I have a family subscription but my family member wants CoPilot
I have a family subscription for Office 365 and I can use Copilot integrated with Word, Outlook, etc. My husband would like to use CoPilot too so I think he would need his own subscription rather than be on a family plan. How do I figure out how to do…
Microsoft 365 and Office | Access | For home | Other
Microsoft 365 and Office | Access | For home | Other
A family of Microsoft relational database management systems designed for ease of use.
172 questions
asked 2025-12-20T15:04:33.6433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(185.6, 2%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKC%3C/text%3E%3C/svg%3E)
Kathy Clark
0
Reputation points
asked 2025-12-20T15:04:33.6433333+00:00
Kathy Clark
0
Reputation points
3 answers
Pairing iPhone To Windows 11 Circular Task
I just upgraded to Windows 11 Home Edition and in my car, I have to stream from a phone rather than play CD's. So, I wanted my iPhone to have a larger music library. Pairing my iPhone leads to the app Link To Windows in Google Play. However, it tries…
Windows for home | Windows 11 | Connect Phone and PC
1,072 questions
asked 2025-12-02T23:24:17.6133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(304, 87%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ET%3C/text%3E%3C/svg%3E)
troothteller
5
Reputation points
answered 2025-12-20T15:04:15.82+00:00
troothteller
5
Reputation points
2 answers
I can't get out of black screen with code 0x0000098. Please help me.
Please help me to fix that. I have installed a USB Flashdrive that already contains the Windows installer, I have also changed the boot order in the BIOS to make the USB the first. I've tried both UEFI and Legacy modes in the BIOS to set the boot order.…
Windows for home | Other | Install and upgrade
1,471 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(176, 87%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPR%3C/text%3E%3C/svg%3E)
6 answers
Lost account
Hi, I bought my MS Office through a reseller. I changed my password recently. Unfortunately, I don't have access to my phone. When I try contact the reseller, they said they can't reset my account to update my number. They said buy another one. Is…
Microsoft 365 and Office | Subscription, account, billing | Other | Other
Microsoft 365 and Office | Subscription, account, billing | Other | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
1,527 questions
asked 2025-12-15T00:55:49.8633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(236.8, 48%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EM%3C/text%3E%3C/svg%3E)
Men
0
Reputation points
commented 2025-12-20T15:03:48.66+00:00
Stefan Blom
324.7K
Reputation points MVP
Volunteer Moderator
3 answers
I cannot open my Microsoft access database
when i go to open my Microsoft access database it tells me "could not find file" and will not show me any of my past invoices or quotes i have built over the past 10 plus years. it also will not let me create a new invoice as the page is…
Microsoft 365 and Office | Access | For home | Other
Microsoft 365 and Office | Access | For home | Other
A family of Microsoft relational database management systems designed for ease of use.
172 questions
asked 2025-12-19T21:27:05.2233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(35.2, 9%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EZP%3C/text%3E%3C/svg%3E)
Zack Plummer
0
Reputation points
answered 2025-12-20T15:03:39.6933333+00:00
Ken Sheridan
3,551
Reputation points
1 answer
My Microsoft awards account is suspended. Didn't violate anything, nor can I contact support etheir, how can I get my rewards and account back?
Heya. I haven't been back on Bing for a hot minute since, when I tried to redeem my minecoins, it said I couldn't because of 'suspicious activity' on my account. So, I decided to just wait it out, only to find out my account was suspended. I desperately…
Bing | Microsoft Rewards
Bing | Microsoft Rewards
A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.
6,388 questions
asked 2025-12-20T15:02:06.3133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(240, 0%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EZ%3C/text%3E%3C/svg%3E)
Zeneth_!!
0
Reputation points
answered 2025-12-20T15:03:18+00:00
Q&A Assist
1 answer
When will I be able to buy a Surface Go 5.
I don't want a surface pro and i really don't want an iPad but may be forced to.
Surface | Surface Go | Install and update
389 questions
asked 2025-12-18T08:40:41.2133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(108.80000000000001, 95%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAK%3C/text%3E%3C/svg%3E)
Andrew Kilby
0
Reputation points
commented 2025-12-20T15:03:02.3833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 42%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EL%3C/text%3E%3C/svg%3E)
Luc
0
Reputation points
2 answers
Office Home 2024 came with my new HP laptop, but it is not showing under 'Products you've purchased' in my Microsoft account. Please help link the license
Office Home 2024 came with my new HP laptop, but it is not showing under 'Products you've purchased' in my Microsoft account. Please help link the license.
Microsoft 365 and Office | Install, redeem, activate | For education | Windows
Microsoft 365 and Office | Install, redeem, activate | For education | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
474 questions
asked 2025-12-20T11:27:00.9+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(259.20000000000005, 72%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPK%3C/text%3E%3C/svg%3E)
Pranab kumar
0
Reputation points
edited an answer 2025-12-20T15:02:06.2933333+00:00
Stefan Blom
324.7K
Reputation points MVP
Volunteer Moderator
1 answer
MICROSOFT 365 REINSTALL
I had a microsoft account that was being charged to my credit account. Card was reissued with new information. Now I've lost microsoft altogether. I'm tech stupid. Who do I contact to reconnect with new card info? Microsoft was on my computer not…
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
18,288 questions
asked 2025-12-20T14:59:41.7433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(112.00000000000001, 92%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKG%3C/text%3E%3C/svg%3E)
Karen Giangreco
0
Reputation points
answered 2025-12-20T14:59:52.29+00:00
Q&A Assist
0 answers
Surface pro 9 attached surface keyboard not working, how to fix?
My surface pro 9 keyboard (which is attached magnetically) is no longer working. Tried restarting, cleaned connection ports and went to surface-app to check as well. All I get is a message that smth is wrong w/ the keyboard. In Device Manager. I checked…
Surface | Accessories | Surface mice and keyboards
626 questions
asked 2025-12-20T14:59:35.8833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(166.4, 13%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPA%3C/text%3E%3C/svg%3E)
Payal Asvalayan
0
Reputation points
asked 2025-12-20T14:59:35.8833333+00:00
Payal Asvalayan
0
Reputation points
0 answers
Need to speak with a human to please.
I need to speak with a human please. I have been charged for a home 365 account that I have never had access to. I need a full refund please. I need to speak with a real person.
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
22,819 questions
asked 2025-12-20T14:59:14.9966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(44.800000000000004, 68%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESP%3C/text%3E%3C/svg%3E)
Sean Perry
0
Reputation points
answered 2025-12-20T14:59:22.7266667+00:00
Q&A Assist
2 answers
Designer compact keyboard pairing error
I usually use a Bluetooth keyboard connected to my tablet and desktop. The mouse keyboard center program has a function to lock function keys, which I often used when I needed keys f1 to f12. The problem is that the function keys were locked and paired…
Windows for home | Other | Devices and drivers
5,900 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(70.4, 28.000000000000004%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3E1%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 21%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETN%3C/text%3E%3C/svg%3E)
0 answers
WIndows 10 drivers did not install upon clean install. Some of them won't install now(PCI/Network Controller)
Hi This is a new PC and i was trying to identify the source of it hanging and whether i needed to return it and whether its a hardware issue. My plan was to install windows 10 to see if it was a Win11 issue, but upon installation of win 10, most of…
Windows for home | Windows 10 | Windows update
23,464 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 2%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
6 answers
I was promised a refund but have not received it
I received the email on 26 November, but the promised refund has not been received. Your Microsoft Store refund has been processed We have refunded the order you placed on June 20, 2025. You should see AUD 40.00 credited to your account soon. || || ||| |…
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
4,513 questions
asked 2025-12-19T00:49:28.33+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(131.20000000000002, 62%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERH%3C/text%3E%3C/svg%3E)
Ray Hayes
0
Reputation points
edited a comment 2025-12-20T14:57:48.41+00:00
Stefan Blom
324.7K
Reputation points MVP
Volunteer Moderator
13 answers
Need help with new PC under warranty - computer locks up - makes a sound and needs hard restart
Hi I have purchased a new PC. I use games to test hardware since they tend to be more demanding. On windows 11, the game in question would lock up very quickly. This also occurs on windows 10, so i'm relatively certain it isn't a windows issue but…
Windows for home | Other | Performance and system failures
2,456 questions
2 answers
My MS365 has become "view only". How do I reactivate it? I have read the articles and they are no help
When I pull up excel or office there is a yellow tab at the top telling me that it is now "view only" and a button to the right that says "reactivate" - which does not work or do anything. I spent hours trying to talk to a person to…
Microsoft 365 and Office | Install, redeem, activate | Other | MacOS
Microsoft 365 and Office | Install, redeem, activate | Other | MacOS
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
206 questions
asked 2025-12-20T13:18:16.79+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(227.2, 51%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELC%3C/text%3E%3C/svg%3E)
leslie calvert
0
Reputation points
answered 2025-12-20T14:57:14.2066667+00:00
John Jefferson Doyon
49,085
Reputation points
Independent Advisor
2 answers
How to Configure Azure AD Service Principal to Send Emails from Mailbox via Logic App?
I have created a Service Principal in Azure AD, and I want it to be able to send emails from its mailbox. This is for an upcoming Logic App that I am building, where I need the Service Principal to send emails to recipients with log ingestion…
Azure Logic Apps
Azure Logic Apps
An Azure service that automates the access and use of data across clouds without writing code.
3,706 questions
Azure Advisor
Azure Advisor
An Azure personalized recommendation engine that helps users follow best practices to optimize Azure deployments.
560 questions
Microsoft Security | Microsoft Graph
Microsoft Security | Microsoft Graph
An API that connects multiple Microsoft services, enabling data access and automation across platforms
13,928 questions
asked 2024-12-11T05:54:11.9033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 96%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBD%3C/text%3E%3C/svg%3E)
Bishal Das
0
Reputation points
answered 2025-12-20T14:56:29.57+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(182.40000000000003, 82%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKC%3C/text%3E%3C/svg%3E)
Kalyan C Kesireddy
0
Reputation points Microsoft Employee
1 answer
My PC crashes everytime sometime into the 2nd round while playing Tom Clancy's Rainbow Six Siege X. 0x000000d1
My PC always crashes while playing the game and only while playing R6. I can play every other game smoothly but R6 always crashes and the Error Code from the event manager is always "The computer has rebooted from a bugcheck. The bugcheck was:…
Windows for home | Other | Performance and system failures
2,456 questions
asked 2025-12-20T12:33:24.3433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(76.8, 54%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDK%3C/text%3E%3C/svg%3E)
Demir Kaya
0
Reputation points
answered 2025-12-20T14:53:34.16+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 25%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIB%3C/text%3E%3C/svg%3E)
Ivan B
89,235
Reputation points
Independent Advisor
1 answer
Surface Book 7th edition
Surface Book 7th edition for Business, purchased in September. When typing, I do not always get the letters and numbers I type. Happens randomly. Letters and numbers a, p, 7 are frequently missed. Problem disappears for a period when I restart the…
Surface | Surface Laptop | Performance and maintenance
1,215 questions
asked 2025-12-20T03:01:04.0633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(134.4, 23%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGK%3C/text%3E%3C/svg%3E)
Geir Karlsen
0
Reputation points
commented 2025-12-20T14:52:38.8433333+00:00
Barb Bowman
80,430
Reputation points MVP
Volunteer Moderator