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Cannot login via SMS verification due to phone number being blocked

I have a problem with MFA. I have not setup Microsoft autentificator app on my phone and only other option is to send sms code or receive call via phone. But i receive message: Error Code: 399287 Request Id:…

Microsoft 365 and Office | Other
asked 2025-12-22T19:52:42.11+00:00
Hristo Raychev 0 Reputation points
answered 2025-12-22T20:29:53.64+00:00
Jeronimo Fuerte 28,170 Reputation points Independent Advisor
2 answers

My new Mac book is not allowing me to save word documents.

My new Mac book is not allowing me to save word documents.

Microsoft 365 and Office | Word | For education | MacOS
asked 2025-12-16T19:45:19.35+00:00
Gwendolyn Abadom-Nwaije 0 Reputation points
edited the question 2025-12-22T20:28:39.8266667+00:00
Charles Kenyon 160K Reputation points Volunteer Moderator
1 answer

How do I access the cloud?

How do I navigate to the cloud? (Or One Drive cloud?)

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2025-12-22T20:28:14.0466667+00:00
Teri Markanson 20 Reputation points
answered 2025-12-22T20:28:19.29+00:00
Q&A Assist
1 answer

Do I need a Microsoft 365 subscription?

I bought a MacBook Pro in 2018. A few months ago, I had to get a Microsoft 365 subscription because the Office apps (Word, Excel, PowerPoint) indicated that my MacBook OS was out of date. Do I really have to pay $12 every month just to have those three…

Microsoft 365 and Office | Subscription, account, billing | For home | MacOS
asked 2025-12-22T20:27:59.1933333+00:00
Grayzone 0 Reputation points
answered 2025-12-22T20:28:08.3666667+00:00
Q&A Assist
1 answer

I bought a new computer with 365 for 12 months. Now they are trying to charge me

I bought a new laptop.....One of the reasons is it came with Microsoft 365. so I cancelled my basic. WHY WOULD I pay when new laptop comes with it. NOW the " free version is NO WHERE TO BE FOUND" been on hold for over 30 minutes. ANY…

Microsoft 365 and Office | Other
asked 2025-12-22T19:50:49.9566667+00:00
Laurie Anne 0 Reputation points
answered 2025-12-22T20:27:54.2233333+00:00
Kimberly Olaño 21,115 Reputation points Independent Advisor
1 answer

Two Combo Boxes to Produce a Filtered Subform Datasheet

I have a form that has a subform. The subform has a datasheet on it. There's a Combo box that filters the datasheet, on the subform. How do I create more than one combo box that allows the user to filter the datasheet by more than one field? Example:…

Microsoft 365 and Office | Access | Other | Windows
asked 2025-12-22T20:27:13.5933333+00:00
Patrick Snyder 5 Reputation points
answered 2025-12-22T20:27:24.8066667+00:00
Q&A Assist
1 answer

how to fix issue with installing games via microsoft store/xbox? 0x80190193

having an issue with installing games and another apps from xbox and microsoft store. When i tap on Install button it gives me a 0x80190193 error code, what does it mean? can i fix it?

Windows for home | Windows 10 | Apps
asked 2025-12-20T11:45:13.77+00:00
Ethan Ward 0 Reputation points
answered 2025-12-22T20:27:24.3066667+00:00
Ian-Ng 6,775 Reputation points Microsoft External Staff Moderator
1 answer

How can I change the subject of an email in the New Outlook

In the Classic mode, I could eailsy change the subject of an email to make searching and finding it later easier. I have not found a way to do that in the New Outlook mode. Is there a way? This is important to us.

Outlook | Windows | New Outlook for Windows | For business
asked 2025-12-22T19:24:38.1766667+00:00
Phylis McClain 0 Reputation points
answered 2025-12-22T20:26:10.7433333+00:00
Jay Tr 7,020 Reputation points Microsoft External Staff Moderator
0 answers

Get KYC Support for a rejected validation.

My KYC was rejected, with no way of manually verifying the paperwork that was submitted. I've read the other posts, but those support options go to our channel partner and msp. They don't go to Microsoft or whomever manages the KYC submissions. How do we…

Community Center | Not monitored
asked 2025-12-22T20:20:21.9733333+00:00
O365 Admin 0 Reputation points
edited the question 2025-12-22T20:26:00.8866667+00:00
Clover-L 0 Reputation points Microsoft External Staff Moderator
2 answers

Problem with Test

I signed up for AZ900 - The photo id of license or passport would not load preventing me from taking the damn test. Used different backgrounds and different devices. Couldn't upload a photo ID to your satisfaction. This is insanity - the proctor came…

Azure
Azure
A cloud computing platform and infrastructure for building, deploying and managing applications and services through a worldwide network of Microsoft-managed datacenters.
1,737 questions
asked 2025-12-22T19:32:48.9766667+00:00
Frank Valente 0 Reputation points
answered 2025-12-22T20:25:57.0466667+00:00
Julian Sharp 8,486 Reputation points
2 answers

I couldn't take my PL 200 because Vue told me to reschedule my exam

I was supposed to have PL 200 exam on 22nd December at 9:30 EET. When I entered the exam using Vue, it told me I should reschedule it after waiting in the queue.

Microsoft System Center | Other
Microsoft System Center | Other
Additional System Center tools and components for managing infrastructure, applications, and services
1,201 questions
asked 2025-12-22T20:13:34.4633333+00:00
Matthew Maged 0 Reputation points
answered 2025-12-22T20:25:41.0266667+00:00
Julian Sharp 8,486 Reputation points
1 answer

In MS Word, when I hit the "end" key, it deletes the first paragraph of the document

When I am editing a Word document, if I tap the "end" key on my keyboard, instead of navigating to the end of the line, Word will delete the first paragraph of my document. I've looked to see if there's a weird Macro somewhere, but I cannot…

Microsoft 365 and Office | Word | For business | Windows
asked 2025-12-22T20:13:08.0866667+00:00
Pax Bobrow 20 Reputation points
commented 2025-12-22T20:25:24.0333333+00:00
Pax Bobrow 20 Reputation points
1 answer

How do I change the drive for Outlook to access .pst files from F: to C:

A power failure during backup of Outlook to an external drive (a USB port called F:). When I regained power and restarted Outlook, it seems to have defaulted to assuming the F: was the primary file location. The Outlook files remain intact on the C:…

Outlook | Windows | Classic Outlook for Windows | For home
asked 2025-12-22T19:49:49.03+00:00
Janet Wannop 0 Reputation points
edited an answer 2025-12-22T20:25:22.1766667+00:00
Aron 8,160 Reputation points Independent Advisor
1 answer

How can I get my Azure certificate who's exam I have given on 13th dec 2025?

I gave my Azure DP-900 exam on 13th dec 2025 its been 9 days and still I am not getting my certification though I scored 985/1000. I need that certification as soon as possible as I have to submit it to my college . How should I retrieve my certificate…

Community Center | Not monitored
asked 2025-12-22T20:05:08.2333333+00:00
Vedant Desai 0 Reputation points
commented 2025-12-22T20:25:11.4166667+00:00
Julian Sharp 8,486 Reputation points
1 answer

Can I get a refund of my in progress order

My pc did let me finish doing the requirements to get it actually redeemed and it’s been stuck like this for 13 hours now and I been waiting for my refund for 13 hours cause of my pc crashed on giving me the chance to redeem it successfully. Can I get my…

Bing | Microsoft Rewards
Bing | Microsoft Rewards
A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.
6,401 questions
asked 2025-12-22T20:24:42.9866667+00:00
Ethan Anderson 0 Reputation points
answered 2025-12-22T20:24:50.12+00:00
Q&A Assist
1 answer

Updating Access Runtime corrupts registry entries need by Microsoft Words

This is part 2 of a two part problem. Each problem corresponds to a registry corruption created when Microsoft provided software is either installed, modified or repaired. The problem is exemplified by the sequence of operations (1) Install Microsoft…

Microsoft 365 and Office | Development | Other
asked 2025-12-19T15:23:51.7533333+00:00
David Lightstone 50 Reputation points
edited a comment 2025-12-22T20:24:47.1566667+00:00
David Lightstone 50 Reputation points
1 answer

Is it possible to migrate a resource to another tenant

Hi we have so many resources in our tenant VM, storage account,sql database, container,key vault,azure database for MySQL flexible server,app service, document intelligence,azure Cosmos DB ,how to migrate this all resources to another tenant

Azure Resource Mover
Azure Resource Mover
An Azure service used for moving multiple resources between Azure regions.
337 questions
asked 2025-12-22T06:00:40.3166667+00:00
Prithika D 0 Reputation points
commented 2025-12-22T20:24:30.7933333+00:00
Bharath Y P 2,825 Reputation points Microsoft External Staff Moderator
3 answers One of the answers was accepted by the question author.

Pins In File Explorer

Greetings, Does anyone know what these Pins are and where on Earth they came from? They were not there ten minutes ago. I downloaded a program called Visual Watermark from the MS Store. Any input greatly appreciated. Thanks, LGLDSR73

Windows for home | Windows 11 | Files, folders, and storage
asked 2025-12-22T18:27:17.7866667+00:00
LGLDSR73-6492 730 Reputation points
accepted 2025-12-22T20:23:40.4066667+00:00
LGLDSR73-6492 730 Reputation points
1 answer

Family group

Hi, We purchase a new Lenovo laptop with a personal Microsoft 365 suite for my 14-old son. He started up the computer and followed the instructions, but as it turns out he is the head of his "family" and the administrator of the computer. We…

Microsoft 365 and Office | Microsoft Family Safety | For home | Windows
asked 2025-12-22T17:27:19.36+00:00
Kohler, Lukas Pender 0 Reputation points
commented 2025-12-22T20:23:26.3066667+00:00
Kohler, Lukas Pender 0 Reputation points
1 answer

Windows 10 UEFI Boot Failure – DiskO status Invalid

Hello Microsoft Support Team, I am facing a critical boot issue with my Windows 10 laptop and would like expert guidance to resolve it without data loss. System details: Windows 10 (UEFI-based system) Laptop firmware: UEFI Boot Mode: UEFI Disk type…

Microsoft Teams | Microsoft Teams Free | Chats
asked 2025-12-22T20:22:38.52+00:00
Naresh Kumar 0 Reputation points
answered 2025-12-22T20:22:49.13+00:00
Q&A Assist