Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
8,218 questions
1 answer
how to close microsoft account
I want to close microsoft account I am being charged for 2 accounts. I want to close the one on ******@bigpond.com
Microsoft 365 and Office | Other
asked 2026-03-23T15:23:46.14+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 72%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKK%3C/text%3E%3C/svg%3E)
Kevin Kyle
0
Reputation points
commented 2026-06-01T16:45:06.15+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(240, 52%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELU%3C/text%3E%3C/svg%3E)
lt user
0
Reputation points
1 answer
WHY AM I HAVING PROBLEMS LOGGING IN TO MY MICROSOFT 365 BUSINESS PREMIUM ACCOUNT
Hi, I am having continuous problems with Outlook !!!!!!!!!! Please help - there is no phone number to phone either which is most frustrating Can you call me?? 1-905-294-0351 from Monday to Thursday 9 am to 1 pm only thanks
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
16,684 questions
asked 2026-06-01T16:14:33.75+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(118.4, 11%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENN%3C/text%3E%3C/svg%3E)
Naila Nanjji
0
Reputation points
answered 2026-06-01T16:45:05.82+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(284.8, 91%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELV%3C/text%3E%3C/svg%3E)
Lia V
6,540
Reputation points Microsoft External Staff
Moderator
0 answers
windows will not let me download canon drivers
I have a new PC running windows 11 home and I'm trying to install a Canon ImageClass MF462dw II. After speaking with Canon tech support it appears that window is not allowing me to download the needed drivers from Canon.
Windows for home | Windows 11 | Devices and drivers
23,090 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(57.599999999999994, 96%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EG%3C/text%3E%3C/svg%3E)
1 answer
Content Understanding Analyzer Copy Fails with ModelNotFound After Successful grantCopyAuthorization (API 2025-11-01)
I'm trying to copy a Content Understanding analyzer between two Azure AI Foundry resources. Environment: Source region: East US Target region: Australia East API version: 2025-11-01 (GA) Both resources have managed identities enabled Cognitive…
Azure Content Understanding in Foundry Tools
Azure Content Understanding in Foundry Tools
An AI tool in Foundry for analyzing documents and media to classify content, extract entities, and generate structured understanding
12 questions
asked 2026-06-01T09:25:48.31+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(172.8, 14.000000000000002%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHR%3C/text%3E%3C/svg%3E)
Hasindu Rathnayake
40
Reputation points
answered 2026-06-01T16:43:35.3566667+00:00
Jerald Felix
12,695
Reputation points
Volunteer Moderator
1 answer
I am unable to sign in after switching phones
I can log in to my microsoft account in the browser I have installed the authenticator app and logged in When I try to log in to the azure portal It asks me for a code - the authenticator app is displaying an 8 digit code which does not work in the…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
14,451 questions
asked 2026-06-01T16:41:19.3933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(156.8, 78%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMA%3C/text%3E%3C/svg%3E)
Matthew Anderson
0
Reputation points
commented 2026-06-01T16:43:19.79+00:00
Matthew Anderson
0
Reputation points
2 answers
MS Access Subforms
I have an Access form that contains a sub form that contains a sub form (three forms - main, sub form, sub sub form). I can create a new record in the main form that resets the subform and the sub sub form with no problems. However, if I try to create…
Microsoft 365 and Office | Access | For business | Other
Microsoft 365 and Office | Access | For business | Other
A family of Microsoft relational database management systems designed for ease of use.
269 questions
asked 2026-06-01T14:43:25.4566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(70.4, 37%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGL%3C/text%3E%3C/svg%3E)
Gary L Alford
0
Reputation points
edited an answer 2026-06-01T16:42:54.23+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(288, 68%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHC%3C/text%3E%3C/svg%3E)
Hendrix-C
16,725
Reputation points Microsoft External Staff
Moderator
1 answer
Entra User Remote Desktop Connection
We are transitioning some computers to a entra Id Environment, and i was wondering if anyone can walk me through how to add entra users to grant them access to remote desktop connection app. Or add them to the remote desktop group
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
30,579 questions
asked 2026-06-01T16:42:15.1266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(240, 19%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERS%3C/text%3E%3C/svg%3E)
Ryan Scherling
0
Reputation points
answered 2026-06-01T16:42:44.47+00:00
AI answer
1 answer
How to view my cdkey from Order history ?
Hello, Can anyone help me how I can view my cdkey from order history. I bough it few years back I see the transcation but I dont see the key.
Windows for home | Windows 11 | Licensing and activation
4,815 questions
asked 2026-06-01T16:41:49.9733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(3.2, 18%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDM%3C/text%3E%3C/svg%3E)
David M
0
Reputation points
answered 2026-06-01T16:42:14.2866667+00:00
AI answer
1 answer
I am trying to raise a refund request on an invoice of azure invoice but it says "Cant raise a request"
I was charged for a key vault service that i accidentally turned on against a paid model. I was changed in two invoices as it was during the last day of the month. I got refund for the first invoice. While raise a similar request for the other invoice -…
Cost Management
Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
4,795 questions
asked 2026-06-01T09:42:45.0866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(83.2, 46%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESS%3C/text%3E%3C/svg%3E)
Sha Sha
0
Reputation points
answered 2026-06-01T16:41:49.71+00:00
Jerald Felix
12,695
Reputation points
Volunteer Moderator
1 answer
Outlook Issue After Update
Hi, I need your advice and support regarding an issue that started after the Outlook update. Previously, I could copy a file with pictures from Excel and paste it directly into the body of an Outlook email without any problems. However, after the update,…
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
8,218 questions
asked 2026-06-01T16:41:33.72+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(224.00000000000003, 59%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJC%3C/text%3E%3C/svg%3E)
Julius Calibo
5
Reputation points
answered 2026-06-01T16:41:45.58+00:00
AI answer
1 answer
Can’t reset my PC, Wi-Fi gone?
I did a disk cleanup, now I can’t connect to internet, cannot reset PC…. I’m running Windows 11 . I did a ping- it states “unable to contact IP driver” - what do I do?? My other devices connect to my wifi with no issues.
Windows for home | Windows 11 | Internet and connectivity
5,270 questions
asked 2026-06-01T16:40:54.17+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 27%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMM%3C/text%3E%3C/svg%3E)
Mariane McLaughlin
0
Reputation points
answered 2026-06-01T16:41:21.82+00:00
AI answer
1 answer
Published app logins in Azure Virtual Desktop fail for all new users and for existing users after password resets.
We’re seeing a problem with Azure Virtual Desktop published apps in Windows App. New users can’t log in at all, and existing users lose access right after a password reset. The login fails before the session host even creates a profile folder, so it’s…
Azure Managed Applications
Azure Managed Applications
An Azure service that enables managed service providers, independent software vendors, and enterprise IT teams to deliver turnkey solutions through the Azure Marketplace or service catalog.
219 questions
asked 2026-06-01T14:10:13.8233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 16%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECD%3C/text%3E%3C/svg%3E)
Cameron Doubell
0
Reputation points
answered 2026-06-01T16:40:53.1633333+00:00
Jerald Felix
12,695
Reputation points
Volunteer Moderator
1 answer
Healthcare Agent Service Deployment Failure
I am trying to create a Healthcare Agent Service resource in Azure, but the deployment fails every time during provisioning. Subscription: POC Resource Group: rg-care-ai-dev-us Region: East US Plan: C1 Resource Name:…
Azure Health Data Services
Azure Health Data Services
An Azure offering that provides a suite of purpose-built technologies for protected health information in the cloud.
219 questions
asked 2026-05-29T15:29:07.0433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(115.19999999999999, 83%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESN%3C/text%3E%3C/svg%3E)
Suma Nalluri
20
Reputation points
commented 2026-06-01T16:40:11.76+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(41.6, 65%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPK%3C/text%3E%3C/svg%3E)
Pravallika KV
16,365
Reputation points Microsoft External Staff
Moderator
1 answer
In Sign up page , clicking continue gives no response
Iam clicking on continue on sign up page , but the page stays still no action is happening
Azure DevOps
1,460 questions
asked 2026-06-01T15:27:34.6666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(188.79999999999998, 87%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKP%3C/text%3E%3C/svg%3E)
Keerthana P
0
Reputation points
answered 2026-06-01T16:39:24.29+00:00
Jerald Felix
12,695
Reputation points
Volunteer Moderator
2 answers
WNS push-initiated MDM session never starts on Windows 11 24H2/25H2. Event 4603 "Getting push alert info for push initiated session failed / notificationIdNotRetrieved" (raw push delivered, deviceenroller runs, no OMA-DM session)
Summary On a third-party (non-Intune) MDM using the documented DMClient CSP push model, a WNS raw push is accepted by WNS and received by the device, but no OMA-DM session ever starts. The DeviceManagement-Enterprise-Diagnostics-Provider/Admin log…
Windows for business | Windows Client for IT Pros | User experience | Other
asked 2026-06-01T14:30:06.2966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(67.2, 61%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVL%3C/text%3E%3C/svg%3E)
Victor Lyuboslavsky
0
Reputation points
answered 2026-06-01T16:38:29.5866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 96%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETV%3C/text%3E%3C/svg%3E)
Tan Vu
2,655
Reputation points
Independent Advisor
1 answer
Recover excel file that is not appearing in version history
File saved in one drive with sync on. No previous history shown. Is there a way to recover?
Microsoft 365 and Office | Excel | Other | Windows
Microsoft 365 and Office | Excel | Other | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
3,532 questions
asked 2026-06-01T16:37:56.2666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(99.2, 41%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETC%3C/text%3E%3C/svg%3E)
Thomas Chun
0
Reputation points
answered 2026-06-01T16:38:26.0133333+00:00
AI answer
2 answers
Photos folder missing
Because I deleted some files in One Drive, my whole desktop got screwed-up. I've restored most of it but the Photos folder normally on the left column and Quick Access, is missing. How do I get it back on my computer?
Microsoft 365 and Office | OneDrive | For home | Windows
Microsoft 365 and Office | OneDrive | For home | Windows
A Microsoft file hosting and synchronization service.
15,475 questions
asked 2026-06-01T14:45:22.99+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(108.80000000000001, 66%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJA%3C/text%3E%3C/svg%3E)
Jack Anderson
20
Reputation points
commented 2026-06-01T16:37:31.5833333+00:00
EmilyS726
235.4K
Reputation points
Independent Advisor
1 answer
the Automation Account has been taking significantly longer to start the VM.
I have a Python runbook script that starts the Matillion virtual machine. Recently, the Automation Account has been taking significantly longer to start the VM. In some cases, it takes up to 30 minutes, whereas it previously took between 2 and 5 minutes…
Azure Automation
Azure Automation
An Azure service that is used to automate, configure, and install updates across hybrid environments.
1,508 questions
asked 2026-06-01T16:05:59.1866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(166.4, 37%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
SergiuAdmin
0
Reputation points
answered 2026-06-01T16:37:15.5466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(316.8, 22%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELR%3C/text%3E%3C/svg%3E)
Lakshma Reddy Vattijonnala
0
Reputation points Microsoft External Staff
Moderator
2 answers
Authentication Error on new Android tablet
I have a new Samsung Galaxy Tab S11 on which I have installed Outlook from the Google Play store. When I open Outlook I get the screen asking if I wish to add or create an account. I select Add an Account ( I use Outlook on a desktop and 3 other android…
Outlook | Outlook for mobile | Outlook for Android | For home
Outlook | Outlook for mobile | Outlook for Android | For home
Using Outlook for Android for personal email and calendar management
2,120 questions
asked 2026-05-31T17:38:15.8933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 13%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMC%3C/text%3E%3C/svg%3E)
Mil Chimley
0
Reputation points
answered 2026-06-01T16:36:43.9766667+00:00
Mil Chimley
0
Reputation points
1 answer
stuck in s mode
I have somehow lost the microsoft store on my computer. I cannot redownload it because I am stuck in s mode but I also cant get out of smode because I dont have the store. I cannot access powershell either. It has made my computer redundant as I cant…
Windows for home | Windows 10 | Microsoft Store
6,511 questions
asked 2026-06-01T09:36:37.15+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(272, 60%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELB%3C/text%3E%3C/svg%3E)
Leanne Bickerton
0
Reputation points
commented 2026-06-01T16:36:41.21+00:00
Leanne Bickerton
0
Reputation points