5,991 questions
1 answer
how to add face id
i dont know how to add face id as this keeps showing up
Windows for home | Windows 10 | Windows Hello, lock screen and sign-in
asked 2026-05-03T22:29:23.3633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(153.6, 41%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAP%3C/text%3E%3C/svg%3E)
Aedan p
5
Reputation points
answered 2026-05-03T23:08:39.5033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(278.4, 81%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAP%3C/text%3E%3C/svg%3E)
Angelique Pioquinto
1,005
Reputation points
Independent Advisor
6 answers
One of the answers was accepted by the question author.
Probelm with SecurityHealth - Bad image Error Status 0xc000012f
How to fix this error C:\Windows\System32\SecurityHealth\10.0.29510.1001-0\SecurityHealthSSO.dll Error Status 0xc000012f. I tried a few solutions but nothing worked. I would really apreciate the help. Thank you!
Windows for home | Windows 11 | Performance and system failures
31,311 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 4%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(233.6, 95%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
1 answer
One of the answers was accepted by the question author.
getting mouse cursor to travel to lmy slave monitor
With older versions of windows, my mouse would go over to my slave monitor, now windows with windows 11, it does not. How do I fix this?
Windows for home | Windows 11 | Display and graphics
5,034 questions
asked 2026-05-03T23:02:30.4566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 39%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJS%3C/text%3E%3C/svg%3E)
john stair
0
Reputation points
accepted 2026-05-03T23:06:15.0733333+00:00
john stair
0
Reputation points
1 answer
Microsoft Store won't open no matter what.
Hi, title says most of it. I've tried a lot of things. Tried going into settings and terminating, but settings freezes if I do this. Stayed frozen for twenty minutes and nothing changed. Tried repairing and resetting without terminating. Repairing…
Windows for home | Windows 11 | Performance and system failures
31,311 questions
asked 2026-05-03T04:56:39.4533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 33%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAK%3C/text%3E%3C/svg%3E)
Amber King
0
Reputation points
commented 2026-05-03T23:04:41.5633333+00:00
Amber King
0
Reputation points
0 answers
locked out of email and authenticator
Hi! I have been trying to get in touch with you for several days and support without success. No one in support seems to be able to help me so this is my last chance to get my email back. 2 weeks ago I bought a new phone and I can't access my email. I…
Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-05-03T23:03:38.32+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(147.20000000000002, 99%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EES%3C/text%3E%3C/svg%3E)
emelie svensson
0
Reputation points
answered 2026-05-03T23:04:04.1933333+00:00
Q&A Assist
2 answers
How do I restore access to Micrososft 365 Global Admin account stuck in Multi-Factor loop in MS Authenticator?
I am experiencing a lockout from my Global Admin Account for Microsoft 365 due to what seems like a Multi-Factor Authentication (MFA) loop with the Microsoft Authenticator app. I have the correct admin username and have already reset the password, but…
Microsoft 365 and Office | Loop | For business
Microsoft 365 and Office | Loop | For business
A collaborative workspace app in Microsoft 365 designed to help teams co-create, stay organized, and work together in real time across apps and devices.
421 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 54%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EK%3C/text%3E%3C/svg%3E)
1 answer
hi they said i got multiple acc in house hold so i got my acc banned from microsoft rewards
the thing is my brother got his acc tooo and familly since i showed em microsoft reward so i got banned xd
Bing | Microsoft Rewards
Bing | Microsoft Rewards
A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.
7,203 questions
asked 2026-05-03T23:00:41.5566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 54%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EUS%3C/text%3E%3C/svg%3E)
uruma shune
0
Reputation points
answered 2026-05-03T23:00:58.5+00:00
Q&A Assist
1 answer
transferring folders from hotmail
I tried to transfer my hotmail folders to my new gmail account and not all of them transferred.
Outlook | Web | Outlook.com | Email
8,374 questions
asked 2026-05-03T23:00:29+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(73.60000000000001, 40%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFV%3C/text%3E%3C/svg%3E)
Frank Vulcano Jr
0
Reputation points
answered 2026-05-03T23:00:38.5033333+00:00
Q&A Assist
3 answers
Automatic update of work location on MS Teams using BSSID
Hi Teams, I have completed the below steps as per provided on Microsoft documentation to setup automatic update of work location on MS Teams. Places hierarchy (buildings/floors) is configured and visible in Teams BSSID mapping has been uploaded…
Microsoft Teams | Microsoft Teams for business | Other
Microsoft Teams | Microsoft Teams for business | Other
Additional features, settings, or issues not covered by specific Microsoft Teams categories
21,007 questions
asked 2026-05-03T20:00:23.7066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(313.6, 1%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHS%3C/text%3E%3C/svg%3E)
Hafiz Shoaib
30
Reputation points
answered 2026-05-03T22:59:17.9033333+00:00
kagiyama yutaka
1,745
Reputation points
1 answer
Downloading a csv file from a site and saving as excel file
hello Support, i am difficulty in saving csv file from a government website and saving as a excel file. Need help. Thank you Dale
Microsoft 365 and Office | Excel | For home | Windows
Microsoft 365 and Office | Excel | For home | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
57,297 questions
asked 2026-05-03T22:57:41.2666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 60%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDD%3C/text%3E%3C/svg%3E)
Dale Dharmaraja
0
Reputation points
answered 2026-05-03T22:57:51.98+00:00
Q&A Assist
1 answer
sign out of outlook on old laptop
have old Microsoft Surface Book to give to husband but cannot sign out of outlook email account
Surface | Surface Laptop | Safety and security
323 questions
asked 2026-05-03T22:56:30.1+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 57.00000000000001%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERR%3C/text%3E%3C/svg%3E)
Ricki Rosen
0
Reputation points
answered 2026-05-03T22:56:40.22+00:00
Q&A Assist
0 answers
Display Distortion/Artifacts on Surface Laptop 6 for Business after waking from Sleep
Hi, I am experiencing a severe display issue with my Surface Laptop 6 for Business. Every time the device wakes up from Sleep mode, the internal screen shows heavy color distortion and digital artifacts (looks like a corrupted neon-colored filter). Key…
Surface | Surface Laptop | Display and screen
1,207 questions
asked 2026-05-03T22:54:04.2966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(220.8, 47%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESL%3C/text%3E%3C/svg%3E)
Saman Langari
0
Reputation points
answered 2026-05-03T22:54:23.4+00:00
Q&A Assist
1 answer
I was locked out of Authenticator from Developer Program and I am the Administrator!
I am the administrator of a very small Developer account, which I use at an NGO. My phone was stolen and now I cannot access any of my products nor my dashboard. I'm completely locked out and so is the rest of the organization. There is no way to…
Microsoft 365 and Office | Development | Microsoft 365 Developer Program
Microsoft 365 and Office | Development | Microsoft 365 Developer Program
A free program from Microsoft that provides developers with the tools, resources, and sandbox environments needed to build solutions for Microsoft 365.
807 questions
asked 2026-05-03T22:53:53.95+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 74%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EF%3C/text%3E%3C/svg%3E)
Federico
0
Reputation points
answered 2026-05-03T22:54:10.36+00:00
Q&A Assist
0 answers
I cannot turn off S mode.
I got a new HP desktop, and I've been sitting here for hours doing everything in the book to try to switch out of S mode, and it just keeps saying it "couldn't start the upgrade." This website isn't helping. Reddit isn't helping. What do I even…
Windows for home | Windows 11 | Microsoft Store
2,993 questions
asked 2026-05-03T22:52:46.6066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(240, 95%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EET%3C/text%3E%3C/svg%3E)
Emma Tackett
0
Reputation points
answered 2026-05-03T22:52:57.8466667+00:00
Q&A Assist
2 answers
AADSTS50058: A silent sign-in request was sent but no user is signed in I can not log into azure
AADSTS50058: A silent sign-in request was sent but no user is signed in. The cookies used to represent the user's session were not sent in the request to Azure AD. This can happen if the user is using Internet Explorer or Edge, and the web app sending…
Cost Management
Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
4,740 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(16, 33%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
8 answers
Can't remove printers previously deployed by Group Policy Printer Deployment
Back in the good old days, before PrintNightmare patches in 4Q21, we pushed printers out by Group Policy Printer Deployment. (Clarifying: Not with Preferences, but with Policies, using the Print Management MSC.) At the site I'm working on now, they were…
Windows for business | Windows Server | User experience | Print jobs
Windows for business | Windows Client for IT Pros | User experience | Other
asked 2023-04-28T20:22:02.22+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(25.6, 47%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
JRV
561
Reputation points
commented 2026-05-03T22:51:34.66+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(121.6, 43%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIG%3C/text%3E%3C/svg%3E)
Isaac Gonzalez
6
Reputation points
1 answer
problems connecting a new device via bluetooth
Hi, I had a joystick that I used as a mouse on my PC via bluetooth. Friday I got a new joystick but for the life of me get it to connect to my PC that has Windows 11. I can connect the joystick to my cellphone and a tablet, but it will not connect to…
Windows for home | Windows 11 | Devices and drivers
22,732 questions
asked 2026-05-03T22:51:07.5433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(316.8, 94%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMT%3C/text%3E%3C/svg%3E)
Mindy Thomas
0
Reputation points
answered 2026-05-03T22:51:20.48+00:00
Q&A Assist
3 answers
Bing Daily Searches
I have confirmed today that 10 points from daily searches are not being counted. The first 5 points for daily searches for the desktop and 5 points from daily searches for the mobile. I noticed this discrepancy several days ago and I was able to verify…
Bing | Microsoft Rewards
Bing | Microsoft Rewards
A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.
7,203 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(275.2, 92%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ED%3C/text%3E%3C/svg%3E)
0 answers
Seeking Microsoft Office feedback - re MS Planner
Hoping that you can assist, as I’ve logged feedback and complaint forms and have not received a response to any of the requests. When calling Microsoft for assistance (1800 624 449) the auto attendant provided a URL, however that cannot be accessed as I…
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
8,003 questions
asked 2026-05-03T22:49:10.8966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(153.6, 67%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESV%3C/text%3E%3C/svg%3E)
Steve Venning-Smith
0
Reputation points
asked 2026-05-03T22:49:10.8966667+00:00
Steve Venning-Smith
0
Reputation points
3 answers
One of the answers was accepted by the question author.
Phone link keeps messages forever , even after they have been deleted from my google phone using google messaging
The issue apperas to related to phjone links limited ability to synch RCS messages created on my phone. I tried a forced refresh but that did not work. Furthermore I shouldnt have to go through multi step actions to properly sych things up. Microsoft…
Windows for home | Windows 11 | Connect Phone and PC
1,251 questions
asked 2026-05-03T20:24:03.03+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 72%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJC%3C/text%3E%3C/svg%3E)
Jeffrey Cohen
20
Reputation points
accepted 2026-05-03T22:46:49.5966667+00:00
Jeffrey Cohen
20
Reputation points