Purchased two laptops with Windows 11 and Microsoft 365 free for one year.
I purchased two laptops with Windows 11 and Microsoft 365 fee for one year. Neither laptop can access M365 it wants me to sign up for a subscription. When I setup the laptops I started with my own login for both and created new logins for the kids. …
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
My PC crashes everytime sometime into the 2nd round while playing Tom Clancy's Rainbow Six Siege X. 0x000000d1
My PC always crashes while playing the game and only while playing R6. I can play every other game smoothly but R6 always crashes and the Error Code from the event manager is always "The computer has rebooted from a bugcheck. The bugcheck was:…
Windows for home | Other | Performance and system failures
Tool tips pop under my mouse pointer, obscuring the tip.
What is going on with tool tips popping under my mouse pointer? How do I fix this? It happens on facebook, this Microsoft form and other applications. Come on Microsoft.
Windows for home | Windows 11 | Settings
Can't get rid of old work account asociated with my hotmail account
My existing Office 365 Home account got associated with a work account I had a year ago. Since the work account is no longer valid, this should be disconnected. It's broken the help functions in the applications like Outlook and Excel, probably others I…
Microsoft 365 and Office | Other
Edge Browser Page just buffers and won't open
For the last few days, every time I open a browser in Edge, it just sits and buffers and does not open. I have checked my internet connections and run diagnostics on my computer and there are no issues with either. I can open Chrome browsers with no…
Microsoft Edge | Open the browser | Windows 11
Some group emails in sent box but not inbox
Every day I send four group emails of approximately 20 people each and I send the emails as a blind copy to them and send it also to myself to check that it went through. Most days everything goes well and everybody gets the email, but twice now only one…
Outlook | Windows | Classic Outlook for Windows | For home
I am getting a robotic and clicky in voice chat.
I am using an Apollo Twin X Interface and have matched Playback and microphone Quality settings (there's only one option and its greyed out) 32bit 48khz. My sound control panel in Apollo's "Console" is set to 48khz as well. No issues with voice…
Windows for home | Windows 11 | Devices and drivers
Customer Support for Singapore - Call +1 (855) 644-9260
What is the phone number for Singapore? The phone number for Singapore is (855) 644-9260.
Community Center | Discuss the Q&A site | Get started on Q&A
DisplayTask::SetSignal not firing
Running the sample application for Windows.Devices.Display.Core & using a head mounted display (tweaked to make it look for specialised displays) I am able to present images to my monitor. But I am failing to get feedback on the presentation timing…
Windows development | Windows API - Win32
How do I get the refund for unauthorised payments deducted from my credit card by Microsoft
How do I get the refund for unauthorised payments deducted from my credit card by Microsoft Information deleted for privacy protection
Microsoft 365 and Office | Subscription, account, billing | For business | Windows
I have tried the account recovery 10+ times, and I keep getting told " Unfortunately, we have determined that the information you provided was not sufficient for us to validate your account ownership." How do I get past this?
My account was hacked (<Mod remove PII> @outlook.com). Microsoft--in its infinite wisdom--decided it was best that my account get locked. I didn't ask for that! Now I am stuck in an endless loop of account recovery. Nothing on the Microsoft support…
Outlook | Windows | New Outlook for Windows | For home
Troubleshooting Purple Screen and Gray Screen on Startup and Login in Windows 11 Developer Preview
Hello :) When starting up my laptop, two boot options titled "Windows 11" are displayed, but selecting the second option does not lead to any progress and returns to the same screen. After logging into the account, a blank gray screen appears…
Windows Insider program | Windows Insider preview | Other
2025-12 Security Update (KB5072033) (26200.7462) keeps failing to install. Failed to install on 12/19/2025 - 0x800f0983How do I fix it?
This security update has tried to download and failed multiple times. 2025-12 Security Update (KB5072033) (26200.7462) Failed to install on 12/19/2025 - 0x800f0983 Is there a fix coming?
Microsoft Security | Microsoft Authenticator
How to get rid of "Activate Windows" watermark on screen?
Replaced my motherboard and CPU and now have the watermark. Tried the troubleshoot, clicked the "I changed Hardware" link, blank window pops up and then immediately disappears. I had a legit copy of windows 10 before hardware swap and I refuse…
Windows for home | Windows 10 | Licensing and activation
How do I get my emails from my centurylink account?
I am unable to get my emails from my centurylink account on my desk top. I can get them on my phone and tablet. The problem seems to be in Microsoft 365. What can i do to get them back?
Microsoft 365 and Office | Other
Laggy gameplay
PC spec: GPU: RTX 3050 , CPU: i5 11400h , RAM: 16GB It seems like the cpu is always on 100% load even when there is only delta force running(low graphics preset). So there might be some issue with the cpu. I suppose that there is some issue with the…
Windows for home | Windows 11 | Gaming
Unable to get the Information Barrier working
Trying to implement Information Barrier in my Tenant. I have created 3 Segments as test case SegA - User1 SegC - BUser2 SegD - AUser3 There are other users who are not assigned to any segments. I want to make sure that User1 -> Not allowed to talk…
Windows for business | Windows 365 Business
Microsoft program is not accepting laptop serial number
The program continuously states that the serial number is not accepted. The serial number is correct.
Microsoft 365 and Office | Microsoft Family Safety | For home | Windows
I cannot log into my account
My Microsoft account appears to have been compromised, and I am completely locked out. I can no longer sign in or change my password. Every attempt results in a “Something went wrong” error that loops back to the same screen. I have already submitted the…
Windows for home | Windows 11 | Accounts, profiles, and login
How do I remove old Edge profile email addresses on Windows 11 or macOS?
I want to remove old email addresses used to sign in to Edge. This has been a nuisance before but after our company sold a daughter company and we had to migrate our AD it is utterly horrible. I now have two email addresses but now never know which one…
Microsoft Edge | Profile, sync, and sign in | MacOS