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how to close microsoft account

I want to close microsoft account I am being charged for 2 accounts. I want to close the one on ******@bigpond.com

Microsoft 365 and Office | Other
asked 2026-03-23T15:23:46.14+00:00
Kevin Kyle 0 Reputation points
commented 2026-06-01T16:45:06.15+00:00
lt user 0 Reputation points
1 answer

WHY AM I HAVING PROBLEMS LOGGING IN TO MY MICROSOFT 365 BUSINESS PREMIUM ACCOUNT

Hi, I am having continuous problems with Outlook !!!!!!!!!! Please help - there is no phone number to phone either which is most frustrating Can you call me?? 1-905-294-0351 from Monday to Thursday 9 am to 1 pm only thanks

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-06-01T16:14:33.75+00:00
Naila Nanjji 0 Reputation points
answered 2026-06-01T16:45:05.82+00:00
Lia V 6,540 Reputation points Microsoft External Staff Moderator
0 answers

windows will not let me download canon drivers

I have a new PC running windows 11 home and I'm trying to install a Canon ImageClass MF462dw II. After speaking with Canon tech support it appears that window is not allowing me to download the needed drivers from Canon.

Windows for home | Windows 11 | Devices and drivers
asked 2026-06-01T16:44:54.9866667+00:00
Gman383 0 Reputation points
1 answer

Content Understanding Analyzer Copy Fails with ModelNotFound After Successful grantCopyAuthorization (API 2025-11-01)

I'm trying to copy a Content Understanding analyzer between two Azure AI Foundry resources. Environment: Source region: East US Target region: Australia East API version: 2025-11-01 (GA) Both resources have managed identities enabled Cognitive…

Azure Content Understanding in Foundry Tools
asked 2026-06-01T09:25:48.31+00:00
Hasindu Rathnayake 40 Reputation points
answered 2026-06-01T16:43:35.3566667+00:00
Jerald Felix 12,695 Reputation points Volunteer Moderator
1 answer

I am unable to sign in after switching phones

I can log in to my microsoft account in the browser I have installed the authenticator app and logged in When I try to log in to the azure portal It asks me for a code - the authenticator app is displaying an 8 digit code which does not work in the…

Microsoft Security | Microsoft Authenticator
asked 2026-06-01T16:41:19.3933333+00:00
Matthew Anderson 0 Reputation points
commented 2026-06-01T16:43:19.79+00:00
Matthew Anderson 0 Reputation points
2 answers

MS Access Subforms

I have an Access form that contains a sub form that contains a sub form (three forms - main, sub form, sub sub form). I can create a new record in the main form that resets the subform and the sub sub form with no problems. However, if I try to create…

Microsoft 365 and Office | Access | For business | Other
asked 2026-06-01T14:43:25.4566667+00:00
Gary L Alford 0 Reputation points
edited an answer 2026-06-01T16:42:54.23+00:00
Hendrix-C 16,725 Reputation points Microsoft External Staff Moderator
1 answer

Entra User Remote Desktop Connection

We are transitioning some computers to a entra Id Environment, and i was wondering if anyone can walk me through how to add entra users to grant them access to remote desktop connection app. Or add them to the remote desktop group

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-06-01T16:42:15.1266667+00:00
Ryan Scherling 0 Reputation points
answered 2026-06-01T16:42:44.47+00:00

AI answer

1 answer

How to view my cdkey from Order history ?

Hello, Can anyone help me how I can view my cdkey from order history. I bough it few years back I see the transcation but I dont see the key.

Windows for home | Windows 11 | Licensing and activation
asked 2026-06-01T16:41:49.9733333+00:00
David M 0 Reputation points
answered 2026-06-01T16:42:14.2866667+00:00

AI answer

1 answer

I am trying to raise a refund request on an invoice of azure invoice but it says "Cant raise a request"

I was charged for a key vault service that i accidentally turned on against a paid model. I was changed in two invoices as it was during the last day of the month. I got refund for the first invoice. While raise a similar request for the other invoice -…

Cost Management
Cost Management

A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.

4,795 questions
asked 2026-06-01T09:42:45.0866667+00:00
Sha Sha 0 Reputation points
answered 2026-06-01T16:41:49.71+00:00
Jerald Felix 12,695 Reputation points Volunteer Moderator
1 answer

Outlook Issue After Update

Hi, I need your advice and support regarding an issue that started after the Outlook update. Previously, I could copy a file with pictures from Excel and paste it directly into the body of an Outlook email without any problems. However, after the update,…

Microsoft 365 and Office | Other
asked 2026-06-01T16:41:33.72+00:00
Julius Calibo 5 Reputation points
answered 2026-06-01T16:41:45.58+00:00

AI answer

1 answer

Can’t reset my PC, Wi-Fi gone?

I did a disk cleanup, now I can’t connect to internet, cannot reset PC…. I’m running Windows 11 . I did a ping- it states “unable to contact IP driver” - what do I do?? My other devices connect to my wifi with no issues.

Windows for home | Windows 11 | Internet and connectivity
asked 2026-06-01T16:40:54.17+00:00
Mariane McLaughlin 0 Reputation points
answered 2026-06-01T16:41:21.82+00:00

AI answer

1 answer

Published app logins in Azure Virtual Desktop fail for all new users and for existing users after password resets.

We’re seeing a problem with Azure Virtual Desktop published apps in Windows App. New users can’t log in at all, and existing users lose access right after a password reset. The login fails before the session host even creates a profile folder, so it’s…

Azure Managed Applications
Azure Managed Applications

An Azure service that enables managed service providers, independent software vendors, and enterprise IT teams to deliver turnkey solutions through the Azure Marketplace or service catalog.

219 questions
asked 2026-06-01T14:10:13.8233333+00:00
Cameron Doubell 0 Reputation points
answered 2026-06-01T16:40:53.1633333+00:00
Jerald Felix 12,695 Reputation points Volunteer Moderator
1 answer

Healthcare Agent Service Deployment Failure

I am trying to create a Healthcare Agent Service resource in Azure, but the deployment fails every time during provisioning. Subscription: POC Resource Group: rg-care-ai-dev-us Region: East US Plan: C1 Resource Name:…

Azure Health Data Services
Azure Health Data Services

An Azure offering that provides a suite of purpose-built technologies for protected health information in the cloud.

219 questions
asked 2026-05-29T15:29:07.0433333+00:00
Suma Nalluri 20 Reputation points
commented 2026-06-01T16:40:11.76+00:00
Pravallika KV 16,365 Reputation points Microsoft External Staff Moderator
1 answer

In Sign up page , clicking continue gives no response

Iam clicking on continue on sign up page , but the page stays still no action is happening

Azure DevOps
asked 2026-06-01T15:27:34.6666667+00:00
Keerthana P 0 Reputation points
answered 2026-06-01T16:39:24.29+00:00
Jerald Felix 12,695 Reputation points Volunteer Moderator
2 answers

WNS push-initiated MDM session never starts on Windows 11 24H2/25H2. Event 4603 "Getting push alert info for push initiated session failed / notificationIdNotRetrieved" (raw push delivered, deviceenroller runs, no OMA-DM session)

Summary On a third-party (non-Intune) MDM using the documented DMClient CSP push model, a WNS raw push is accepted by WNS and received by the device, but no OMA-DM session ever starts. The DeviceManagement-Enterprise-Diagnostics-Provider/Admin log…

Windows for business | Windows Client for IT Pros | User experience | Other
asked 2026-06-01T14:30:06.2966667+00:00
Victor Lyuboslavsky 0 Reputation points
answered 2026-06-01T16:38:29.5866667+00:00
Tan Vu 2,655 Reputation points Independent Advisor
1 answer

Recover excel file that is not appearing in version history

File saved in one drive with sync on. No previous history shown. Is there a way to recover?

Microsoft 365 and Office | Excel | Other | Windows
asked 2026-06-01T16:37:56.2666667+00:00
Thomas Chun 0 Reputation points
answered 2026-06-01T16:38:26.0133333+00:00

AI answer

2 answers

Photos folder missing

Because I deleted some files in One Drive, my whole desktop got screwed-up. I've restored most of it but the Photos folder normally on the left column and Quick Access, is missing. How do I get it back on my computer?

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-06-01T14:45:22.99+00:00
Jack Anderson 20 Reputation points
commented 2026-06-01T16:37:31.5833333+00:00
EmilyS726 235.4K Reputation points Independent Advisor
1 answer

the Automation Account has been taking significantly longer to start the VM.

I have a Python runbook script that starts the Matillion virtual machine. Recently, the Automation Account has been taking significantly longer to start the VM. In some cases, it takes up to 30 minutes, whereas it previously took between 2 and 5 minutes…

Azure Automation
Azure Automation

An Azure service that is used to automate, configure, and install updates across hybrid environments.

1,508 questions
asked 2026-06-01T16:05:59.1866667+00:00
SergiuAdmin 0 Reputation points
answered 2026-06-01T16:37:15.5466667+00:00
Lakshma Reddy Vattijonnala 0 Reputation points Microsoft External Staff Moderator
2 answers

Authentication Error on new Android tablet

I have a new Samsung Galaxy Tab S11 on which I have installed Outlook from the Google Play store. When I open Outlook I get the screen asking if I wish to add or create an account. I select Add an Account ( I use Outlook on a desktop and 3 other android…

Outlook | Outlook for mobile | Outlook for Android | For home
asked 2026-05-31T17:38:15.8933333+00:00
Mil Chimley 0 Reputation points
answered 2026-06-01T16:36:43.9766667+00:00
Mil Chimley 0 Reputation points
1 answer

stuck in s mode

I have somehow lost the microsoft store on my computer. I cannot redownload it because I am stuck in s mode but I also cant get out of smode because I dont have the store. I cannot access powershell either. It has made my computer redundant as I cant…

Windows for home | Windows 10 | Microsoft Store
asked 2026-06-01T09:36:37.15+00:00
Leanne Bickerton 0 Reputation points
commented 2026-06-01T16:36:41.21+00:00
Leanne Bickerton 0 Reputation points