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Why have I lost the ability to open or print DOCx files on OneDrive?

I am a Microsoft 365 basic subscriber and, until a few weeks ago, I was able to open and print DOCx files saved in OneDrive Documents. I don't know why or how, but I have now lost that facility. I have been reliably informed that I can solve the…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2025-12-19T15:43:55.58+00:00
Peter Lees 0 Reputation points
commented 2025-12-20T18:17:30.59+00:00
Peter Lees 0 Reputation points
1 answer

Upgrade to Office 365 Personal - Contacts do not appear

I just upgraded to Microsoft 365 Personal on Windows 11 from an older version. My Contacts do not show up for any of my three email accounts, nor can I add new contacts. If I switch back to Classic Outlook, the contact files are still there. How do I…

Outlook | Windows | New Outlook for Windows | For home
asked 2025-12-20T16:45:33.09+00:00
Ray Scott 0 Reputation points
edited the question 2025-12-20T18:17:29.6266667+00:00
Stefan Blom 324.7K Reputation points MVP Volunteer Moderator
2 answers

Intel AX200 wireless adapter still regularly disconnects

I'm posting this here again as I am receiving zero replies on my previous post, which is here: https://learn.microsoft.com/en-us/answers/questions/5569679/intel-ax200-wireless-adapter-regularly-disconnects On the thread it's requested that I capture…

Windows for home | Windows 11 | Internet and connectivity
asked 2025-10-28T17:42:54.19+00:00
Jim-2219 15 Reputation points
commented 2025-12-20T18:17:08.93+00:00
Jim-2219 15 Reputation points
2 answers

Desktop shows duplicate icons/folders – deleting one deletes the original (system-wide)

I’m facing a very strange Windows Explorer/Desktop issue and nothing has fixed it so far. Problem: When I create a new folder on the Desktop, it appears twice visually on the desktop screen. Physically, the folder exists only once in…

Windows for home | Windows 11 | Desktop, Start, and personalization | Desktop
asked 2025-12-20T17:01:36.2933333+00:00
Jay Vyas 0 Reputation points
commented 2025-12-20T18:16:37.4466667+00:00
EmilyS726 188.9K Reputation points Independent Advisor
1 answer

How to stop Microsoft edge automatically setting itself as default pdf reader and default browser app even if changing it?

I have HP Omen16 Gaming laptop|( Win11, i7 14th gen. from past few months, my system automatically sets Microsoft edg eas default pdf reader and default browser even though I change it everytime, it changes back to edge soon after setting my preferred…

Microsoft Edge | Read PDFs | Windows 11
asked 2025-12-20T18:16:23.3566667+00:00
Ranjan Hande C.R 0 Reputation points
answered 2025-12-20T18:16:32.05+00:00
Q&A Assist
1 answer

Headphones not working after Windows 11 Update

I recently updated to Window 11 Home and prior to the update with Windows 10 my headphones worked completely fine and normal, now with the new update I have absolutely 0 audio from my headset. I have unplugged my splitter, plugged the headphones into…

Windows for home | Windows 11 | Windows update
asked 2025-12-20T17:27:30.53+00:00
Kyle DeMarchi 0 Reputation points
answered 2025-12-20T18:16:00.5333333+00:00
Ivan B 89,235 Reputation points Independent Advisor
1 answer

How can I fix my subscription in Microsoft 365

I cant use my microsoft 365. I want to migrate with a commercial account but I need support with the process

Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked 2025-12-20T18:06:21.3033333+00:00
Tish Zambrana 0 Reputation points
answered 2025-12-20T18:15:59.6566667+00:00
Stefan Blom 324.7K Reputation points MVP Volunteer Moderator
2 answers

"Trending Now" feature of Microsoft Edge's

How do I remove the 'Trending Now' feature of Microsoft Edge's web bar (and not the URL bar)? It doesn't work simply toggling the button to off for 'Show me trending searches for Microsoft Bing' in Settings.

Microsoft Edge | Tabs, address bar, and search | Windows 11
asked 2025-12-20T17:26:42.22+00:00
EMacD 0 Reputation points
answered 2025-12-20T18:15:09.2266667+00:00
Paulo GM 57,135 Reputation points Independent Advisor
0 answers

My Hotmail email account was hacked

My Hotmail account was hacked. The hacker changed the back up email contact. So if I request a code to change my password, then it will send them the code. I’m not sure what to do next because it said the security settings can only be changed once every…

Outlook | Web | Outlook.com | Email
asked 2025-12-20T18:14:14.5366667+00:00
Mike Peeples 0 Reputation points
answered 2025-12-20T18:14:24.4066667+00:00
Q&A Assist
1 answer

help with getting new windows activation key for windows 10 purchased my windows premium by the month payment via the Microsoft store after clean reset as new device

without paying a large sum how do i get new Windows Activation Key and how quickly can i recie ve it please

Microsoft Edge | Profile, sync, and sign in | Android
asked 2025-12-20T18:13:27.0266667+00:00
Rebecca Humphreys 0 Reputation points
answered 2025-12-20T18:13:33.7+00:00
Q&A Assist
1 answer

My PC crashes everytime sometime into the 2nd round while playing Tom Clancy's Rainbow Six Siege X. 0x000000d1

My PC always crashes while playing the game and only while playing R6. I can play every other game smoothly but R6 always crashes and the Error Code from the event manager is always "The computer has rebooted from a bugcheck. The bugcheck was:…

Windows for home | Other | Performance and system failures
asked 2025-12-20T12:33:24.3433333+00:00
Demir Kaya 0 Reputation points
commented 2025-12-20T18:13:15.91+00:00
Ivan B 89,235 Reputation points Independent Advisor
2 answers

microsoft 365 basic will not open documents error message

bought 365 basic to access existing word docs. It won't open them I get a message saying "Try again later"

Microsoft 365 and Office | Word | For home | Windows
asked 2025-12-20T18:06:28.27+00:00
Kathie Nichols 0 Reputation points
answered 2025-12-20T18:13:04.4066667+00:00
Kathie Nichols 0 Reputation points
1 answer

How to share a microsoft 365 subscription with my wife when I have previously cancelled an individual subscription myself??

My wife has a Microsoft 365 subscription that she wishes to share with me. How can I share this Microsoft 365 subscription purchased by my wife (******@gmail.com). In the past I have had an individual Microsoft 365 subscription, which I subsequently…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2025-12-20T13:33:29.2+00:00
Christopher Thomas 0 Reputation points
answered 2025-12-20T18:12:58.2333333+00:00
Alex_T 3,745 Reputation points Microsoft External Staff Moderator
0 answers

How to Call (M C A F E E) + 1 𝟖𝟖𝟖 𝟕𝟔𝟓 𝟑𝟔8𝟎 Customer} Support & Service via Phone, Email, Chat Options

How to Call (M c a f e e) + 1 𝟖𝟖𝟖 𝟕𝟔𝟓 𝟑𝟔8𝟎 Customer} Support & Service via Phone, Email, Chat Options

MSN Partner Hub | News and announcements
asked 2025-12-20T18:12:31.18+00:00
dasdfa asdfas 0 Reputation points
2 answers

Request to Restore Global Admin Access for Microsoft 365 Tenant

I am writing to request assistance with Microsoft 365 tenant ownership and Global Administrator recovery for our organization. I am the business owner and an authorized representative and owner. Unfortunately, we have lost access to the only Global…

Microsoft 365 and Office | Other
asked 2025-12-20T12:28:29.5533333+00:00
SL 0 Reputation points
edited an answer 2025-12-20T18:11:37.5633333+00:00
Ryan-N 9,035 Reputation points Microsoft External Staff Moderator
3 answers

How do I managed to install a fresh copy of my current Windows 11 os without having to purchase a new copy?

Due to recent issues I've started experiencing with software conflicting with my game install, it was suggested I might consider reinstalling a fresh copy of my OS. I understand that I could probably purchase a brand new copy, but if I have a legitimate…

Windows for home | Windows 11 | Performance and system failures
asked 2025-12-20T07:15:03.1466667+00:00
Marcia Palmer 0 Reputation points
commented 2025-12-20T18:11:08.83+00:00
Marcia Palmer 0 Reputation points
1 answer

I want to avail the startup credits from Azure

I am developing a MVP for maritime industry. My Azure consumption is quite high for an early-stage startup and hence I want to know if there is any Azure Start up credits that I can avail

Azure Advisor
Azure Advisor
An Azure personalized recommendation engine that helps users follow best practices to optimize Azure deployments.
562 questions
asked 2025-12-20T18:08:50.1466667+00:00
Ranjith Ravindran 0 Reputation points
answered 2025-12-20T18:09:57.8533333+00:00
Q&A Assist
2 answers One of the answers was accepted by the question author.

Outlook can no longer log into my emails server

About three weeks ago, Outlook was no longer able to log into my mail server for incoming and outgoing. The error message is the frustratingly useless Microsoft "Something went wrong". Is there a problem accessing wowway.com accounts all of a…

Microsoft 365 and Office | Other
asked 2025-12-20T16:54:36.31+00:00
Joe Meloche 0 Reputation points
accepted 2025-12-20T18:08:54.7+00:00
Joe Meloche 0 Reputation points
1 answer

Laggy gameplay

PC spec: GPU: RTX 3050 , CPU: i5 11400h , RAM: 16GB It seems like the cpu is always on 100% load even when there is only delta force running(low graphics preset). So there might be some issue with the cpu. I suppose that there is some issue with the…

Windows for home | Windows 11 | Gaming
asked 2025-12-20T17:31:41.36+00:00
ERD 0 Reputation points
answered 2025-12-20T18:08:41.8866667+00:00
Ivan B 89,235 Reputation points Independent Advisor
2 answers One of the answers was accepted by the question author.

How do I add my 365 to a new laptop

How do I add my Windows 365 account to a new laptop as the second device?

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2025-12-20T17:49:01.5733333+00:00
Elizabeth Harris 0 Reputation points
answered 2025-12-20T18:08:35.2533333+00:00
Stefan Blom 324.7K Reputation points MVP Volunteer Moderator