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How can I share a folder from my personal OneDrive account with my work account?

Hello, My problem stems from not being able to have two OneDrive accounts (work and peronal) active on my work Macbook. As I am an historian working at a university, some parts of my research (p.ex. scans or photos of sources, or a book that I am working…

Microsoft 365 and Office | OneDrive | For business | MacOS
asked 2026-01-21T13:47:57.92+00:00
Dan 0 Reputation points
edited an answer 2026-01-27T02:45:58.58+00:00
Austin-H 7,500 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

How to fix issue with Microsoft Azure for Students Sign-Up

Dear Microsoft Azure Support Team, I hope you are doing well. I am trying to sign up for the Microsoft Azure for Students program, but I am unable to access the service. After logging in, I receive the following message: “You do not have access. Sorry,…

Community Center | Not monitored
asked 2026-01-26T19:22:09.19+00:00
MD Fatin Ahamed 0 Reputation points
edited the question 2026-01-27T02:45:14.33+00:00
Suchitra Suregaunkar 6,530 Reputation points Microsoft External Staff Moderator
1 answer

Laptop hard drive enabled bitlocker with no key saved

So, as the title says, I'm trying to move my laptop hard drive since my old laptop has died, and it's randomly enabled BitLocker (which I never knew about till today) and the key isn't saved anywhere since I see my laptop as a device on my Microsoft…

Windows for home | Windows 10 | Recovery and backup
asked 2026-01-27T02:44:53.8066667+00:00
john bishop 0 Reputation points
answered 2026-01-27T02:45:04.86+00:00
Q&A Assist
1 answer

The subscription on the 2nd email has been cancelled how do we get a refund

There were 2 subscriptions for MS 365 On your advice we have now cancelled the one that should have been cancelled when the new account was set up. How do we receive a refund for payment processed 5/12/25

Microsoft 365 and Office | Other
asked 2026-01-27T02:44:53.39+00:00
Buckingham Bowls Tasmania 0 Reputation points
answered 2026-01-27T02:45:00.7366667+00:00
Q&A Assist
1 answer

All word documents are opening in compatibility mode on Mac

Using a Mac. Someone sent me a word doc created using Google docs and copilot. Since opening, everything is opening in compatibility mode. I've cleared cache, restarted computer, checked preferences, saved as docx, renamed normal.dotm and still having…

Microsoft 365 and Office | Word | For business | MacOS
asked 2026-01-27T02:39:44.34+00:00
Julie 0 Reputation points
answered 2026-01-27T02:44:35.5533333+00:00
John Korchok 227.7K Reputation points Volunteer Moderator
1 answer

I have a subscription of MS 365 but still get adverisments in outlook! Why

My subscription is for:

Microsoft 365 and Office | Other
asked 2026-01-26T11:06:34.9+00:00
Alan de Villiers 0 Reputation points
commented 2026-01-27T02:44:23.9266667+00:00
Alan de Villiers 0 Reputation points
2 answers

How do I access my bubble credits from founders hub?

According to my Founders Hub I have $3000 in bubble credits but I can not access them without an affiliate code. How do I get the code for Microsoft Founders Hub?

Azure | Azure Startups
Azure | Azure Startups
Startups: Companies that are in their initial stages of business and typically developing a business model and seeking financing.
1,106 questions
asked 2026-01-25T03:19:54.6933333+00:00
Megan Pouncy 0 Reputation points
answered 2026-01-27T02:43:50.5833333+00:00
Himanshu Shekhar 2,720 Reputation points Microsoft External Staff Moderator
1 answer

Similitud de word no me funciona desde el sabado. ya actualice la version nueva y tambien lo de reparar desde aplicaciones y sigue sin funcionar

Similitud de word no me funciona desde el sabado. ya actualice la version nueva y tambien lo de reparar desde aplicaciones y sigue sin funcionar

Microsoft 365 and Office | Word | For education | Windows
asked 2026-01-27T02:42:56.63+00:00
Rosario 0 Reputation points
answered 2026-01-27T02:43:03.1966667+00:00
Q&A Assist
1 answer

MS Teams header ribbon appears disordered not scalled

Microsoft Teams header not showing properly and the header ribbon appearing distorted. Not impacting use but visually incorrect and looks unscaled. similar thing reported here.…

Microsoft Teams | Microsoft Teams for business | Other
asked 2026-01-22T03:55:32.1666667+00:00
HAL9000 26 Reputation points
commented 2026-01-27T02:42:52.91+00:00
Sophie N 10,550 Reputation points Microsoft External Staff Moderator
2 answers

How To Fix Muted Computer on Start up

When I startup my computer there isn't any sound for about 10 minutes. I've ran tests and it says everything is fine but the sound doesn't play on my headphones or speakers.

Windows for home | Other | Devices and drivers
asked 2026-01-26T18:54:25.5033333+00:00
Dexter Kennedy 0 Reputation points
edited an answer 2026-01-27T02:42:33.2233333+00:00
Clary-N 7,000 Reputation points Microsoft External Staff Moderator
3 answers

i cant locate emails from 2015-2018

i cannot find historical emails to and from certain clients. the dates are approx 2015 to 2018

Outlook | Outlook for mobile | Outlook for iOS | For business
asked 2026-01-26T12:55:35.5066667+00:00
Paul Moore 0 Reputation points
edited an answer 2026-01-27T02:42:31.7733333+00:00
Vivian-HT 10,715 Reputation points Microsoft External Staff Moderator
1 answer

Get GTM support from Microsoft Startup?

Hi everyone, I noticed the line “Sell more – boost go-to-market success with access to the Microsoft network of customers” on the Microsoft for Startups landing page. Has anyone here had practical experience with GTM support or customer introductions…

Azure | Azure Startups
Azure | Azure Startups
Startups: Companies that are in their initial stages of business and typically developing a business model and seeking financing.
1,106 questions
asked 2026-01-26T15:10:35.95+00:00
Ai 0 Reputation points
edited an answer 2026-01-27T02:42:13.9666667+00:00
Himanshu Shekhar 2,720 Reputation points Microsoft External Staff Moderator
4 answers

Edge Downloads Pin button is missing

The "pin" button is missing from the download history list. Where is it, how do I get it back.

Microsoft Edge | Favorites, history, and downloads | Windows 10
asked 2026-01-26T00:07:47.54+00:00
Chaz 20 Reputation points
commented 2026-01-27T02:42:12.3066667+00:00
Drew - 490 Reputation points
1 answer

Cannot personalize desktop

I cannot do anything with my desktop personalization besides change the colors and whether I'd like light or dark mode. The moment I select another option, like picture or slideshow, it automatically reverts back to the colors option

Windows for home | Windows 11 | Desktop, Start, and personalization | Desktop
asked 2026-01-27T02:40:59.73+00:00
Chelle Greene 0 Reputation points
answered 2026-01-27T02:41:05.38+00:00
Q&A Assist
0 answers

PLEASE PLEASE SPEAK TO A HUMAN. NO MORE REAMS OF ANSWERS

Had the same problem since I got this account: I have had many many advisers and no one has found the issue. I believe it is this subsidiary account Azure connected with my now closed account called The Magdalene Project. The problem account email is…

Azure Advisor
Azure Advisor
An Azure personalized recommendation engine that helps users follow best practices to optimize Azure deployments.
621 questions
asked 2026-01-23T13:32:30.67+00:00
Kathy Slater 0 Reputation points
commented 2026-01-27T02:40:28.0933333+00:00
Siva shunmugam Nadessin 4,715 Reputation points Microsoft External Staff Moderator
1 answer

Conflicting information about Azure Credits.

We have recieved several conflicting communications from Azure for Startups. We were committed $150K to start using Azure and then once we used $75K (50%) of that, we'd have $150K additional credits provided we met other criteria, which were laid out in…

Azure | Azure Startups
Azure | Azure Startups
Startups: Companies that are in their initial stages of business and typically developing a business model and seeking financing.
1,106 questions
asked 2026-01-27T02:19:50.0033333+00:00
Sanju P 0 Reputation points
answered 2026-01-27T02:40:11.0833333+00:00
Jose Benjamin Solis Nolasco 6,346 Reputation points
0 answers

helper tool

The helper tool is total shit, I have been going in circles for days and there is no end in sight. Can't get in touch with a human and I have important mail that I can't access. It sucks that Microsoft holds the corner on the market and can't help anyone…

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-01-27T02:39:01.1766667+00:00
mark Fritzler 0 Reputation points
answered 2026-01-27T02:39:09.7633333+00:00
Q&A Assist
1 answer

My roles azure purchase isn't showing in my account

My roles azure purchase isn't showing in my account, I need to activate so i can login into an account.

Azure Advisor
Azure Advisor
An Azure personalized recommendation engine that helps users follow best practices to optimize Azure deployments.
621 questions
asked 2026-01-23T16:19:31.6133333+00:00
Noel Pidgeon 0 Reputation points
commented 2026-01-27T02:39:04.5+00:00
Siva shunmugam Nadessin 4,715 Reputation points Microsoft External Staff Moderator
1 answer

I am not receiving emails from Booking.com, but receiving emails ok from others

I am not receiving emails from cars.booking.com, but I can receive emails from others. I have had an online chat with Booking.com and they have sent the email to my wife's Hotmail account ok, But I cannot receive their emails. I have added their domain…

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-01-26T19:17:44.1066667+00:00
Graham Hammond 0 Reputation points
edited the question 2026-01-27T02:38:17.5066667+00:00
Winnie-B 4,560 Reputation points Microsoft External Staff Moderator
0 answers

email server blocked by es.mail.protection.outlook.com [2a01:111:f403:ca04::b]

Hello, My mail server is rejected by es.mail.protection.outlook.com [2a01:111:f403:ca04::b] SMTP error from remote mail server after RCPT TO:******@client.com:     550 5.7.1 Service unavailable, Client host [2001:41d0:404:000::0000] blocked using…

Exchange | Other
Exchange | Other
A powerful email and collaboration platform developed by Microsoft, designed to support enterprise-level communication and productivity. Miscellaneous topics that do not fit into specific categories.
844 questions
asked 2026-01-26T20:53:42.26+00:00
Angel Parra 0 Reputation points
edited the question 2026-01-27T02:37:55.45+00:00
Teddie-D 10,980 Reputation points Microsoft External Staff Moderator