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Outlook login error

EFrenzy 1 Reputation point
2022-09-21T21:43:06.007+00:00

I receive this error message when trying to login my outlook email:

UTC Date: 2022-09-21T21:25:55.086Z
Client Id: FFE33EEF08EE47C2BA0A9F877BD00234
Session Id: a848d4e2-7641-4f93-9226-439d4196da0b
Client Version: 20220909004.07
BootResult: configuration
err: Microsoft.Exchange.Clients.Owa2.Server.Core.OwaUserHasNoMailboxAndNoLicenseAssignedException
esrc: StartupData
et: ServerError
estack: Error: 500
at f (https://outlook.office365.com/mail/:341:261253)
at https://outlook.office365.com/mail/:341:270203
st: 500
ehk: X-OWA-Error
efe: DB6P193CA0002, LO4P123CA0033
ebe: DU0PR10MB5146
emsg: UserHasNoMailboxAndNoLicenseAssignedError

How do i fix this. I need a solution ASAP

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1 answer

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  1. Carlos Solís Salazar 17,791 Reputation points MVP
    2022-09-21T22:11:34.49+00:00

    Hi @EFrenzy

    Thank you for asking this question on the **Microsoft Q&A Platform. **

    emsg: UserHasNoMailboxAndNoLicenseAssignedError

    The user does Have No Mailbox and No License Assigned

    Please, verify that the user has an Exchange Online License.

    Hope this helps!

    ----------

    Accept Answer and Upvote, if any of the above helped, this thread can help others in the community looking for remediation for similar issues.
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