Outlook login error

EFrenzy 1 Reputation point

I receive this error message when trying to login my outlook email:

UTC Date: 2022-09-21T21:25:55.086Z
Client Id: FFE33EEF08EE47C2BA0A9F877BD00234
Session Id: a848d4e2-7641-4f93-9226-439d4196da0b
Client Version: 20220909004.07
BootResult: configuration
err: Microsoft.Exchange.Clients.Owa2.Server.Core.OwaUserHasNoMailboxAndNoLicenseAssignedException
esrc: StartupData
et: ServerError
estack: Error: 500
at f (https://outlook.office365.com/mail/:341:261253)
at https://outlook.office365.com/mail/:341:270203
st: 500
ehk: X-OWA-Error
efe: DB6P193CA0002, LO4P123CA0033
ebe: DU0PR10MB5146
emsg: UserHasNoMailboxAndNoLicenseAssignedError

How do i fix this. I need a solution ASAP

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1 answer

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  1. Carlos Solís Salazar 17,021 Reputation points MVP

    Hi @EFrenzy

    Thank you for asking this question on the **Microsoft Q&A Platform. **

    emsg: UserHasNoMailboxAndNoLicenseAssignedError

    The user does Have No Mailbox and No License Assigned

    Please, verify that the user has an Exchange Online License.

    Hope this helps!


    Accept Answer and Upvote, if any of the above helped, this thread can help others in the community looking for remediation for similar issues.
    NOTE: To answer you as quickly as possible, please mention me in your reply.