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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 76%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJM%3C/text%3E%3C/svg%3E)
When I try to run connect-AipService using a Global Admin, or an account set up in Azure Information Protection per https://learn.microsoft.com/en-us/powershell/module/aipservice/connect-aipservice?view=azureipps I get the following.
Connect-AipService
Connect-AipService: The attempt to connect to the Azure Information Protection service failed. Verify that the credentials you are using are correct and try again. If you have continued problems, see http://go.microsoft.com/fwlink/?LinkId=251909.
The correlation ID is 8f63c63b-373f-40f7-ab93-ccee15428e57. Please note and provide this value if asked by support for it.
Connect-AipService: Object reference not set to an instance of an object.
Not sure why, since the account has the correct permissions. I am running this on PowerShell 7.2
The AIP server should be active, but I just want to make sure
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(70.4, 19%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EC%3C/text%3E%3C/svg%3E)
I'm having the exact same issue. Did you get anywhere with this?
It still never worked for me, but I was able to verify by just doing the rest of the process that it had been set up. I have no idea how to find what the tenant information that was mentioned below.
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 69%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKN%3C/text%3E%3C/svg%3E)
Hi,
Just try it in older PS version. It did not connect for me in PS 7.3 but worked in older version.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(179.20000000000002, 12%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EM%3C/text%3E%3C/svg%3E)
I had the same issue running Powershell 5.1
My issue turned out to be when installing AipService module, it installs v3.0.0 which doesn't work...
Run these commands:
Get-Module -ListAvailable -Name aipservice
If it's v3.0.0
Uninstall-Module AIPService
Install-Module -Name AIPService -RequiredVersion 2.0.0.3
Connect-AipService
Get-AipService
If result is Disabled
Enable-AipService
My goal was Message encryption and I needed to populate the LicenseLocation field with information obtained from the AipService.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 8%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EH%3C/text%3E%3C/svg%3E)
thanks, this was the only solution that worked for me.
Hello @Jon Mercer ,
Welcome to the MS Q&A Forum.
I just ran the quick test and was able to connect under the Global Admin Role without any issue.
One scenario in my mind, double check under which Tenant do you try to connect and set the correct one:
Set-AzContext -Tenant "xxxx-xxxx-xxxx-xxxx"
As example, I set another Tenant where I don't have required role and got the same failure.
--------------------------------------------------------
Let us know if you need additional assistance. If the answer was helpful, please accept it and complete the quality survey so that others can find a solution.
Sincerely,
Olga Os
Sorry, got caught up in a couple other emergencies. I am not entirely sure what to do with Set-AzContext -Tenant "xxxx-xxxx-xxxx-xxxx" as far as the xxxx part.
As far as I can tell the set up was already done that I was wanting to check, so over all it is a mute issue, but would be curious to know what account it wants, since I tried the global admin and it doesn't like it.
Hello @Jon Mercer ,
The Set-AzContext cmdlet sets authentication information for cmdlets that you run in the current session.
It may happen what you were defaulting under another Tenant during your script execution.
Running Set-AzContext -Tenant "yourTenantID" will ensure you run it against the specific tenant.
Sincerely,
Olga Os
Hello @Jon Mercer ,
Did the answer work for you? Are there any additional questions to this topic?
If you found the answer helpful, it would be great if you please mark it "Accept as answer". This will help others to find answers in Q&A
----------
Regards
Olga Os
Sorry, but your answer didn't answer mine. Where do I find my TenantID.
The easiest way, go to the Azure Portal to AAD Overview Page and copy there.
Example below:
Sincerely,
Olga Os
I had the same issue, and I was using PowerShell Version 7.3.2, I switched to the installed version that comes with Windows 10. I am on version
PS C:\WINDOWS\system32> $psversionTable
Name Value
PSVersion 5.1.19041.2673
PSEdition Desktop
PSCompatibleVersions {1.0, 2.0, 3.0, 4.0...}
BuildVersion 10.0.19041.2673
CLRVersion 4.0.30319.42000
WSManStackVersion 3.0
PSRemotingProtocolVersion 2.3
SerializationVersion 1.1.0.1
After installing, updating, and importing the module I was able to connect to AIPservice successfully.
PS C:\WINDOWS\system32> connect-aipservice
A connection to the Azure Information Protection service was opened.