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Windows 11 File Explorer jumps to top when scrolling

RMT4160 61 Reputation points
2022-11-20T18:31:05.403+00:00

When I am scrolling through a long list of project files, if I don't pick a folder or keep scrolling, the display will jump back up to the top and I have to start all over again. This has apparently been a bug since Windows 10 because I see solutions suggested in a Google search. The solution suggested for the 10 system does not work for 11. The suggested solution for 10 is uncheck the "Automatically pick an accent color from my background option" check box under Choose your accent color which I assume is equivalent to choosing "Manual" in the "Auto/Man" selection of Accent Color in Windows 11.

Windows 11
Windows 11
A Microsoft operating system designed for productivity, creativity, and ease of use.
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  1. Simonton, Mark 25 Reputation points
    2023-01-25T18:42:51.1833333+00:00

    Hay guys, this is not a mouse problem, it is a windows problem, it seems that the window is refreshing every 1 or 2 seconds so, as I scroll down the window scrolls to the top as it is redrawn. I have not seen this kind of problem since people tried to write programs with VB 3.

    Really this is 3 steps backward in functionality; this interface is CRAP.

    5 people found this answer helpful.
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  2. Limitless Technology 43,996 Reputation points
    2022-11-23T15:50:00.933+00:00

    Hi. Thank you for your question and reaching out.

    Have you ever had a new mouse installed? See if the condition can be changed by switching the mouse. If not, give them a shot to see if they can help.

    1. After beginning, go to "File Explorer Options."
    2. Select "Launch folder windows in a different process" under the View tab.
    3. then employ, good
    4. Launch the computer again.

    Has your copy of Windows been updated if the issue hasn't been fixed yet? If not, try updating to see if it resolves the problem.
    https://support.microsoft.com/en-us/windows/3c5ae7fc-9fb6-9af1-1984-b5e0412c556a

    You can also try to disable your accent color.

    1. Click "Settings" from your Start Menu after opening it.
    2. Then select "Personalization."
    3. Toggle "Colors" (on the left frame)
    4. Uncheck the box next to "Automatically Pick An Accent Color From My Background" by scrolling down.

    ------------------------------------------------------------------------------------------------------------

    If the reply was helpful, please don’t forget to upvote or accept as answer, thank you.

    3 people found this answer helpful.
  3. RGJL 15 Reputation points
    2023-03-18T15:16:26.3866667+00:00

    Same here. It is truly annoying. The calling window seems to grab focus back causing the child window to reset to the top (but not the selection, so that still stays highlighted down the list). Solutions don't work (but thank you), I think this started at about Windows 10 H2 and I've been expecting that someone will correct an obvious piece of poor programming followed by worse QA for the past two years but it seems to be getting worse. Unloaded logitech mouse and keyboard drivers and went back to wired ms mouse and a keyboard - no change. Perhaps we should ask ChatGPT because MS obviously don't have the brains to solve it?

    3 people found this answer helpful.
  4. David 10 Reputation points
    2023-02-13T18:46:55.09+00:00

    I have the same issue. :(

    2 people found this answer helpful.
  5. S.Sengupta 15,756 Reputation points MVP
    2022-11-21T02:02:01.973+00:00

    Apart from Settings > Personalization:

    In the next window, click on Colors on the left side of the pane. On the right side of the pane, scroll down, and uncheck Automatically pick an accent color from my background option under Choose your accent color.

    Other things you could do:

    Just resize file explorer by grabbing it's one of the corners.

    Try using a different mouse.

    Update graphic card driver.

    1 person found this answer helpful.