RDP connection immediately gets stuck at blurry login screen

Metehan Göksel kurtulan 31 Reputation points
2022-12-25T00:53:26.977+00:00

Hi,
I have newly reinstalled 2 windows 11 devices, and I am trying to connect one from the other. So I enabled RDP, and when I run the .rdp file that I was using before (also a new one with default settings), the connection establishes fine, but what happens is;
The host pc doesn't log off ( as it used to )
The client gets kinda stuck at a blurry login screen, I cant see the login texts and all, just a blurry background. BUT it's not completely stuck because I can see the power and accessibility options on bottom right, and I can actually shutdown or restart the host pc. But whatever I do, I cannot move on from blurry background and actually use the host pc remotely.
I need help. I cannot find anything on web.273875-screenshot-2022-12-25-041021.png

Remote Desktop
Remote Desktop
A Microsoft app that connects remotely to computers and to virtual apps and desktops.
4,258 questions
Windows 11
Windows 11
A Microsoft operating system designed for productivity, creativity, and ease of use.
8,268 questions
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7 answers

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  1. Dave Patrick 426.1K Reputation points MVP
    2022-12-25T01:07:50.693+00:00

    and when I run the .rdp file that I was using before

    Try creating a new one.


  2. MM-7649 6 Reputation points
    2022-12-25T01:46:47.95+00:00

    It appears to be a scaling issue. Looking at the wallpaper in your screenshot, when I compare it to the Win11 desktop wallpaper, I can see that what you're getting isn't the whole picture, the portion you are seeing is a zoomed in section of the whole picture.

    The desktop background is blurry when you have the login prompt, so I think you are zoomed in to one section of the desktop and the login prompt is actually off screen.

    So to test, go into your RDP display settings tab and move the slider to the left until you get to a resolution that is LESS than the resolution of the monitor you are using. Then RDP to the other machine and hopefully you will see the desktop fully and see the login prompt. If that works, then you can readjust the slider to the EXACT resolution of the monitor you are using.


  3. Dave Patrick 426.1K Reputation points MVP
    2022-12-25T13:20:06.307+00:00

    Try from PowerShell from both source and target (using target address in both cases).

    Test-NetConnection -ComputerName "192.168.49.142" -CommonTCPPort "RDP" -InformationLevel "Detailed"  
    

  4. Zoltán Opoczki 0 Reputation points
    2023-03-20T09:55:59.4433333+00:00

    Hello!

    I've encountered the same problem, only when I set the screensaver to lock the machine, if I connect to it via RDP and work on it then RDP will minimize the host and after a few minutes I want to log back in, it takes the picture. I can't do anything but reconnect. This works on Win10. Any ideas on how to fix this?

    2023.03.18_ 20_55_52

    Thanks,

    Zoltán Opoczki


  5. LT 0 Reputation points
    2023-11-04T12:04:24.29+00:00

    I ran into a similar problem with Windows 10. I am not sure of the universality of this solution, but I fixed the problem by switching my account on the server over to a local user account.

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