RDP connection immediately gets stuck at blurry login screen

Question

Hi,
I have newly reinstalled 2 windows 11 devices, and I am trying to connect one from the other. So I enabled RDP, and when I run the .rdp file that I was using before (also a new one with default settings), the connection establishes fine, but what happens is;
The host pc doesn't log off ( as it used to )
The client gets kinda stuck at a blurry login screen, I cant see the login texts and all, just a blurry background. BUT it's not completely stuck because I can see the power and accessibility options on bottom right, and I can actually shutdown or restart the host pc. But whatever I do, I cannot move on from blurry background and actually use the host pc remotely.
I need help. I cannot find anything on web.

Answer 1

Easy fix in Windows 11: Settings > Accounts > (Account Settings) Sign-In Options ... Disable the "For improved security, only allow Windows Hello sign-in for Microsoft accounts on this device (Recommended)"

Answer 2

I had the same problem and resolved it by switching to the Microsoft Store version of Remote Desktop.

Answer 3

We have had several machines/users affected by this at our organization. Here is what worked for us, go into the group policy settings as an admin on the host computer and make the following change. No issues since we have made these changes.

Local Computer Policy> Computer Configuration > Administrative Templates > Windows Components > Remote Desktop Services > Remote Desktop Session Host > Connections > Select network detection on the server - set to Enabled, Turn off Connect Time Detect and Continuous Network Detect

Sources:

• https://answers.microsoft.com/en-us/windowsclient/forum/all/rdp-hangs-up-on-login-after-24h2-update/c0af1615-666c-46ee-8a2c-d4fd6876dc9a
• https://www.reddit.com/r/sysadmin/comments/1gbq4y7/windows_11_24h2_rdp_session_hangs_on_logon/?rdt=42108

Answer 4

and when I run the .rdp file that I was using before

Try creating a new one.

Answer 5

It appears to be a scaling issue. Looking at the wallpaper in your screenshot, when I compare it to the Win11 desktop wallpaper, I can see that what you're getting isn't the whole picture, the portion you are seeing is a zoomed in section of the whole picture.

The desktop background is blurry when you have the login prompt, so I think you are zoomed in to one section of the desktop and the login prompt is actually off screen.

So to test, go into your RDP display settings tab and move the slider to the left until you get to a resolution that is LESS than the resolution of the monitor you are using. Then RDP to the other machine and hopefully you will see the desktop fully and see the login prompt. If that works, then you can readjust the slider to the EXACT resolution of the monitor you are using.