DKIM and DKIM2 configuration on Custom domain

Bo Vium Thomsen 31 Reputation points
2023-01-08T22:00:10.76+00:00

I have followed the instructions on: https://learn.microsoft.com/en-us/azure/communication-services/quickstarts/email/add-custom-verified-domains

And I'm unable to get verification to OK using the values the application suggest that I apply on the DKIM and DKIM2 records.

I looks like the _domainkey that is part of the record should have been replaced with an actual key.

Azure Communication Services
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
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  1. Ebraheem Al-Muneyeer (MSFT) 951 Reputation points Microsoft Employee
    2023-01-10T20:06:00.003+00:00

    Thank you for the confirmation @Bo Vium Thomsen . Indeed, the subdomain should be part of the DKIM name if you are adding it to the main domain, but if you are adding it to the subdomain, it should not be required.

    Can you please add your subdomain to the end of the DKIM. It should be something like this: selector1-azurecomm-prod-net._domainkey.notification.contoso.com and selector2-azurecomm-prod-net._domainkey.notification.contoso.net

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  1. Bo Vium Thomsen 31 Reputation points
    2023-01-10T16:57:08.087+00:00
    1. It is hosted on Azure DNS. I'm not using Azure App Service Domains. I have a static website running on the main domain.
    2. Yes I created a subdomain like notification.contoso.com, but I think it is a bit strange that the sub-domain is not part of the DKIM and DKIM2.