Hello Zoltan, This is most probably a bug with the software, but you can try the following: (1) Roll back updates (2) reset outlook preferences to default.
OUTLOOK for Mac - New folder, Rename, Copy, Move missing
After upgrading to 16.69 missing: New folder, Copy, Move, Rename
I use IMAP.
6 answers
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Zoltán Szabó 0 Reputation points
2023-03-28T08:49:08.5866667+00:00 Hi Ayomide, how can I "roll back updates"? Does it mean should I downgrade my Outlook? How can I do it?
Thanks for your help! -
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Ayomide Oluwaga 926 Reputation points
2023-03-28T10:42:36.82+00:00 Hello Zoltan,
I'm looking into this, and at the moment I can see that there are recent releases of Outlook for Mac:
https://learn.microsoft.com/en-us/officeupdates/update-history-office-for-mac#march-21-2023
I think upgrading to a newer version of Outlook can help you fix the problem.
If this works, kindly inform me.
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Zoltán Szabó 0 Reputation points
2023-04-03T17:02:32.0133333+00:00 Hi Ayomide, I upgraded to version 16.71.2 and nothing has changed:
missing: New folder, Copy, Move, Rename