Still not fix ‘no internet’ connection bug in Windows 10 2004 (OS Build 19041.546)

EcoAxis 376 Reputation points

I ever posted this issue on MS TechNet and someone told me that it’s a bug on version 2004 from Microsoft. Then nothing can do.

So I tried this.
Modify “EnableActiveProbing” and change the value from ‘0’ to ‘1’.

Result: Not help. It only works successfully for every several computer start.

Recently, I find this bug is fixed from below info.

Update fixes Windows 10 bug that ruins your internet connection

• Addresses an issue that might prevent applications from opening or cause other errors when applications use Windows APIs to check for internet connectivity and the network icon incorrectly displays “No internet access” in the notification area. This issue occurs if you use a group policy or local network configuration to disable active probing for the Network Connectivity Status Indicator (NCSI). This also occurs if active probing fails to use a proxy and passive probes fail to detect internet connectivity.

After upgrade my PC to OS Build 19041.56. The issue is not solved. It only works normal for every several computer start.
If 'no internet' issue happens, I can't syn email normally on Outlook / Open onedrive files from Excel / Spotify app failed.

Please help.

p.s. How can I get email notification if someone answer from this new forum?

Windows 10
Windows 10
A Microsoft operating system that runs on personal computers and tablets.
10,808 questions
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Accepted answer
  1. Candy Luo 12,666 Reputation points Microsoft Vendor

    Hi ,

    Thanks for your updating. Have you checked HKLM\Software\Policies\Microsoft\Windows\NetworkConnectivityStatusIndicator to see if there any registry keys?

    Find a solution. If I connected Surfshark VPN and access Internet, then disconnect VPN. It will return to normal. 'No internet' issue will be disappeared.

    Good to hear that you have solved this issue by yourself. In addition, thanks for sharing your solution in the forum as it would be helpful to anyone who encounters similar issues.

    In addition ,if there is no specific event/error about the problem, it is hard for us to analyze root cause from forum support level . In such case, we need to trace network monitor to find any clues. Unfortunately, analysis of network traffic is beyond our forum support level. If the issue is urgent and you want to find the root cause, I would suggest you open a case with Microsoft where more in-depth investigation can be done so that you would get a more satisfying explanation and solution to this issue.

    Here is the link:

    Best Regards,


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25 additional answers

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  1. Michael O 11 Reputation points

    I have the exact same issue. Been like this for months. I am on the latest Windows Version and patches. Issue is apparently related to the VPN that is running. I am using Global Protect and the icon says No Internet Access. Application seem to work just fine though. I can stop the the Wifi and start again the access shows correctly but after a bit of time it goes back to No internet access.

    If Global Protect is not running the icon is perfect.

    2 people found this answer helpful.
    0 comments No comments

  2. EcoAxis 376 Reputation points

    1.Did the problem occur on all windows 2004 OS Build 19041.56 machines? Or just occurred on certain machines? Only certain machine and happen after upgrade to version 2004.

    2.Does restarting the Network Location Awareness (NLA) service fix the issue? No, can't stop one service

    3.Are proxies or hotspots present in the problem environment? Not present


    Find a solution.
    If I connected Surfshark VPN and access Internet, then disconnect VPN. It will return to normal. 'No internet' issue will be disappeared.

    1 person found this answer helpful.
    0 comments No comments

  3. CP61 6 Reputation points


    I confirm that the problem persists despite the installation of version 20h2.

    In our case when the proxy is activated we have the indication that we do not have internet.

    If the proxy is not activated on the same computer, we have no problem.

    All PCs in 1909 or later no problem whether or not they have the proxy

    1 person found this answer helpful.

  4. Loc Quan 6 Reputation points

    For some reasons the above solution from EcoAxis works but everything is back to "No Connection" again after a system restart. So after a couple of days trying to find another solution to fix the "No Connection" issue on 20H2, I finally figured out a solution that actually works on the Microsoft Forums.

    Just do the below steps and everything is working again even after a system restart :D No more "No Connection" thingy.


    EDIT (2020-12-03) : The solution regarding changing values in registry also stopped working after a while :( But finally I have managed to fix the solution by running System File Checker "sfc /scannow" together with DISM Restore Health "DISM /Online /Cleanup-Image /RestoreHealth" command lines in an elevated CMD (with Administrator rights), let them fix some system corruptions for me and the problem has completely gone. (My PC has been running for more than 12 hours with several restarts and so far so good).

    1 person found this answer helpful.