Outlook 2021

Herbert Salazar 0 Reputation points

Good day I have a question is possible to make an Outlook request every time I sign in with the password?

I have this option grayed out, any way to bypass this?

Thank you in advance

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Outlook Management
Outlook Management
Outlook: A family of Microsoft email and calendar products.Management: The act or process of organizing, handling, directing or controlling something.
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  1. Syed Shiraz Shahid 265 Reputation points


    If the "Always prompt for logon credentials" option is greyed out in Outlook, it may be because your email account is configured to use modern authentication, which is a more secure authentication method that uses OAuth 2.0 tokens instead of traditional username and password authentication.

    With modern authentication, Outlook doesn't store your password locally and instead uses a token to authenticate your account. This means that you won't be prompted for your password each time you open Outlook, as long as the token is valid.

    If you want to disable modern authentication and enable the option to always prompt for logon credentials, you can do so by modifying a registry setting. Here's how:

    Close Outlook if it's open.

    Press the Windows key + R to open the Run dialog box.

    Type "regedit" and press Enter to open the Registry Editor.

    Navigate to the following registry key: HKEY_CURRENT_USER\SOFTWARE\Microsoft\Office\16.0\Common\Identity

    Note: The "16.0" value in the path may vary depending on the version of Outlook you have installed. For example, if you have Outlook 2013 installed, the path may be: HKEY_CURRENT_USER\SOFTWARE\Microsoft\Office\15.0\Common\Identity

    Right-click on the Identity key and select New > DWORD (32-bit) Value.

    Name the new value "DisableADALatopWAMOverride" (without the quotes).

    Double-click on the new value and set its value data to "1" (without the quotes).

    Click OK to save the changes.

    Close the Registry Editor.

    After making this change, Outlook will use basic authentication instead of modern authentication, and the option to always prompt for logon credentials should now be available. Note that disabling modern authentication may make your email account less secure, so you should only do this if you need to meet a specific security requirement.

  2. Faery Fu-MSFT 14,231 Reputation points Microsoft Vendor

     Hi @Herbert Salazar,
    When we configured the Office 365 account to Outlook Client with Exchange protocol, the option “ always prompt for logon credentials” is greyed out, and we cannot modify this option.  As far as I know, the way this might be possible is for your company to add the domain to the PC, and then use Group Policy to control this option for you on your company PC. For more details, you can try to contact your company's IT department.

    Concerned that you cannot add domain to your personal PC and cannot use the Group Policy to manage this option, so this option is not available in your personal PC, thanks.

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  3. Fran OM 0 Reputation points


    try to check this box: "Let Office connect to online services from Microsoft to provide functionality that's relevant to your usage and preferences"

    On the File tab, select Options.

    Select Trust Center, and then select Trust Center Settings.

    Select Privacy Options, and then select the Let Office connect to online services from Microsoft to provide functionality that's relevant to your usage and preferences check box.

    1. Select OK two times to close the Outlook Options dialog box.

    And you can try this registry keys.







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