Change organisation in Linux Teams client

Hamza 121

I have changed organisation and when I launch the Teams Linux client, I am immediately taken to the old organisation's sign-in page with no option to change. I've tried deleting the cache and performing a clean install but the problem remains. Where are the organisation details being stored?

Hava Fuga 101 Reputation points

2020-10-24T09:37:03.1+00:00

I have the same problem. I once used the desktop app with my old school-organization. Now since I changed school I can't log in with the organization from my new school.
Like @Hamza I tried to reinstall the desktop app but it doesn't change the view (see screenshot).

For me it is important to have the desktop app since I can't always use a web-browers in some lessons.

@Sharon Zhao-MSFT do you perhaps know where the organization-info is saved?
Patrick von der Hagen 61 Reputation points

2021-06-16T11:41:09.863+00:00

Great news, just read the memo:

Introducing 2x2 gallery view for Teams meetings viewed in Edge and Chrome browsers
MC258796 | May 28 - Edge and Chrome browsers will soon be able to display up to four participant videos (2x2) during a Teams meeting. This message is associated with Microsoft 365 Roadmap ID 70589.

so if MS really enables 2x2 on Edge/Chrome on Linux, I can just drop the native client, since for my usage patterns the web-client will be equal to the native one, just without the bugs.
Patrick von der Hagen 61 Reputation points

2021-10-01T21:21:10.757+00:00

I just got Teams insiders 1.4.00.26453 on Ubuntu. It fixed this issue for me.
I do not see any other changes, for most features the teams-web-edition is still way superior.
Tomás M 1 Reputation point

2021-10-02T08:20:22.98+00:00

I confirm that now it is working for me as well with version 1.4.00.13653 (64 bits).
Let's hope they really fixed it and it is not something temporal
Pavlos Papadopoulos 46 Reputation points

2021-10-02T09:01:48.25+00:00

I also confirm that the version 1.4.00.13653 (64 bits) is working fine installed on Fedora 34
It seems that Microsoft finally decides to fix the problem to Linux after few months, so we can now close the related post.
Sharaz Nabi 11 Reputation points

2021-10-07T05:28:39.98+00:00

Hi,

Last week I've got OS updates on my system - I'm using Ubuntu 16.04 LTS.

Now issue is fixed for me, I can switch the organization on teams application installed on Ubuntu 16.04 LTS os.

Accepted answer

Hava Fuga 101 Reputation points

2020-10-25T19:47:24.65+00:00
Heyu,

So since I really needed the app, T tried some things and it works now.
This is what I did to fix it:

I first uninstalled teams by opening the .deb file (I did it with Ubuntu Software).

After that I deleted the whole teams-folder with all the informations. This was the path: ~/.config/Microsoft/Microsoft Teams/

If you deleted the folder "Microsoft Teams" install the app again with the .deb file

At this point I could log into my new school-organization.

I hope it was helpful.
Tag me if you have another result.

Kind regards
Hava
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5 people found this answer helpful.
Sharon Zhao-MSFT 25,106 Reputation points Microsoft Vendor

2020-10-26T05:27:08.797+00:00

@Hava Fuga ,
Thanks for your sharing.

@Hamza ,
You could try the solution provided by Hava. Perhaps, it will fix your issue.
Please feel free to drop us a note if there is any progress.

Hamza 121 Reputation points

2020-10-29T11:09:20.593+00:00

This worked, thank you!

Matt Leavitt 1 Reputation point

2021-02-12T18:42:53.017+00:00

This worked, thank you!
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Hansi Meier 16 Reputation points

2021-06-30T06:57:01.853+00:00

Hello Microsoft,

do you intend to fix this issue before end of 2021?

Best
HMeier
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3 people found this answer helpful.
Margarita Gonzalo Tasis 6 Reputation points

2021-06-30T09:07:10.19+00:00

In my opinion, the answer is no.
I have definitely switched to another application with fix issues
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BartDC 11 Reputation points

2021-03-22T12:37:05.02+00:00

Is it correct to assume that Microsoft has no solution to this problem inside the desktop app?
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PhRxmD 36 Reputation points

2021-06-02T10:59:03.123+00:00

I have the same problem with Teams 1.4.0.7556 and Teams-insiders 1.4.0.13653 on OpenSUSE TW.

Look, I really, really want to give MS credit for maintaining a Linux client. But the problem is now over two months old, MS said they were looking into it, since then there has been an update that does not fix the problem and has no release notes as usual - the lack of responsiveness and transparency is very frustrating.
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Селезнев Алексей 6 Reputation points

2021-04-27T08:44:46.053+00:00

Same issue here. In my case I used flatpak version of Microsoft Teams on Pop_Os 20.04. I tried to downgrade flatpak application to some earlier commits, but no luck. Suppose it's really happens on back-end side and have no effect on front-end. Web-application works fine and I can switch to another organisation where I guest. Hope you'll fix that annoying bug
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Change organisation in Linux Teams client

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