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Change organisation in Linux Teams client

Hamza 121 Reputation points
2020-10-15T10:10:33.687+00:00

I have changed organisation and when I launch the Teams Linux client, I am immediately taken to the old organisation's sign-in page with no option to change. I've tried deleting the cache and performing a clean install but the problem remains. Where are the organisation details being stored?

Skype for Business Linux
Skype for Business Linux
Skype for Business: A Microsoft communications service that provides communications capabilities across presence, instant messaging, audio/video calling, and an online meeting experience that includes audio, video, and web conferencing.Linux: A family of open-source Unix-like operating systems.
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  1. Hava Fuga 101 Reputation points
    2020-10-25T19:47:24.65+00:00

    Heyu,

    So since I really needed the app, T tried some things and it works now.
    This is what I did to fix it:

    1. I first uninstalled teams by opening the .deb file (I did it with Ubuntu Software).
    2. After that I deleted the whole teams-folder with all the informations. This was the path: ~/.config/Microsoft/Microsoft Teams/
    3. If you deleted the folder "Microsoft Teams" install the app again with the .deb file
    4. At this point I could log into my new school-organization.

    I hope it was helpful.
    Tag me if you have another result.

    Kind regards
    Hava

    5 people found this answer helpful.

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  1. jck 6 Reputation points
    2021-05-04T09:38:06.913+00:00

    I'm facing exactly the same problem. I'm a full member of my own organization and guest member with a customer's account. I tried to open the app in chromium (as suggested above) but am being forced to use the app, I can only choose "xdg-open", the web app never appears. When I klick "xdg-open" I can briefly see my guest account, then I'm being directly redirected to my full account.

    I'm currently being on Ubuntu 20.04.2 LTS with teams 1.4.00.7556 installed from the repository.

    BTW: When I just signed up here I had to accept "content updates" and "personalized recommendations" which is not at all in accordance with german data protection laws. I'm considering to file this with german privacy protection authorities.

  2. Thomann Stephan 1 Reputation point
    2021-05-06T15:57:00.623+00:00

    Same problem here, both on Linux and Windows. As a consultant you are often obliged to work with yet-another-account. With MS products this is very annoying.

    If you just want to switch accounts: Quit teams (and save the old configuration in a tar or zip if you want to keep it for later use), remove the configuration folder and you will be asked to enter an account and the login credentials next time you start Teams.

    You can login as guest but sometimes you want to switch between accounts. Just use above method to create several zip or tar archives. Quit teams (do not only close the window, go to the taskbar and quit the application), extract the correct archive and start Teams. Perhaps you should refresh the archives from times to times. If all fails you can always start with an empty configuration.

    Linux: The configuration can be found in .config or in ~/snap/teams-for-linux - in my installation the files inside the snap configuration are hidden ("ls -a")

    And for those that have to deal with more than one Outlook account: Firefox and the Firefox Multi-account Containers allow to have several different Outlook mailboxes open at the same time. Only downside is that you still cannot merge Outlook calendars. Worked previously with davmail :-(

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  3. Tomás M 1 Reputation point
    2021-06-10T19:19:12.053+00:00

    Last version installed and Ubuntu 20.10. Same problem still persits!!!
    It is unbelievable that this bug has been out for so long and no info or updates.
    It is one of the apps that is officially used at my University and I collaborate in other organizations which I cannot use in the Desktop client.

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  4. Bu 6 Reputation points
    2021-08-18T19:53:03.407+00:00

    Hello. Is there any news? The Linux client has not been updated for 2 months. The problem persists since April, that is, it is more than 4 months without any real fix. Because I am a student, practically the application is unusable for me at this point, because my classes are in the guest session. My colleagues and teachers for this point have been migrated either at Zoom, Google Classroom or other platforms, due to continuous problems without attending in Teams in general (no matter the system). In another publication from this issue, JimmyYang-MSFT confirmed the issue again, the problem is, in this same post, SharonZhao-MSFT had already taken logs and other data. So, it would be more easy to think that it is not intended to fix this or other continuous bugs in Linux. It's not that I'm mad with JimmyYang-MSFT neither at SharonZhao-MSFT, it just that I cannot see how this benefit Microsoft in any way. I think it's positive, so we'll stop depending on Teams...

    The other post: https://learn.microsoft.com/en-us/answers/questions/349378/cannot-switch-organization-in-linux-app.html

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