Azure communication services - failed domain verification

HEIZA Maha OBS/S EUR 0 Reputation points
2023-05-11T07:17:04.1733333+00:00

Dears

in ACS Direct routing, try to add a domain it gives domain verification failure , even after adding the needed TXT record

even though the same domain is added in the Azure AD as verfied domain

thanks

was able to fix it, with updating the TXT record

Azure Communication Services
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
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  1. Ryan Hill 26,056 Reputation points Microsoft Employee
    2023-05-12T01:50:23.0366667+00:00

    Hi @HEIZA Maha OBS/S EUR

    Just to confirm, you were able to resolve your issue. If so, the Microsoft Q&A community has a policy that the question author cannot accept their own answer. They can only accept answers by others, I'll repost your solution in case you'd like to Accept the answer.

    Issue: Your domain could not be verified for an ACS resource even though you added the necessary TXT record.

    Resolve: You updated the appropriate TXT record, and the domain was successfully verified.