<h2>Our services aren't available right now</h2><p>We're working to restore all services as soon as possible. Please check back soon.

Gurveer Singh 20 Reputation points
2023-05-15T20:27:08.54+00:00

I am trying to make an outbound call using azure communication services but I'm getting this error I'm testing it using postman I've defined the access token in autorization to,form and callbackuri in body and content-type in header.

<h2>Our services aren't available right now</h2><p>We're working to restore all services as soon as possible. Please check back soon.

Azure Communication Services
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
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Accepted answer
  1. Grmacjon-MSFT 17,136 Reputation points
    2023-07-11T21:29:15.8066667+00:00

    Hi @Gurveer Singh ,

    I'm glad your issue was resolve and thanks for posting the solution so that others experiencing the same thing can easily reference this!

    Since the Microsoft Q&A community has a policy that "The question author cannot accept their own answer. They can only accept answers by others", I'll repost your solution in case you'd like to "Accept " the answer.

    Issue:

    -You tried making an outbound call using azure communication services but got this error:
    "Our services aren't available right now. We're working to restore all services as soon as possible. Please check back soon."

    -You tested it using postman and defined the access token in authorization to, form and callbackuri in body and content-type in header.

    Solution:

    "we cannot directly access the endpoint as a rest API endpoint there are extensions to it that we need to add so that we can reach the correct destination like in order to place a call using Azure communication services we need to use this endpoint.

    {endpoint}/calling/callConnections?api-version=2021-08-30-preview

    FYI this will not work until you provide the access token"

    Thanks again for sharing your solution.

    Best,

    Grace

    0 comments No comments

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  1. Amr Hamam 5 Reputation points
    2023-06-19T15:29:48.7933333+00:00

    Hi,

    I am getting the same issue, I made a CNAME DNS record so anyone type https://intranet.mydomian.com it will redirect him to https://mydomain.sharepoint.com ,, Did any one find a solution to this issue?


  2. Gurveer Singh 20 Reputation points
    2023-06-19T15:37:42.8266667+00:00

    The answer to this is we cannot directly access the endpoint as a rest API endpoint there are extensions to it that we need to add so that we can reach the correct destination like in order to place a call using Azure communication services we need to use this endpoint.

    {endpoint}/calling/callConnections?api-version=2021-08-30-preview

    FYI this will not work until you provide the access token