Adding Custom Attribute in Signup throws 'Unable to validate the information provided'

Question

we are trying to add custom attribute(userName and phoneNumber) in User Signup flow in Azure AD B2C.

we have made the respective changes in claimType, output claims and persisted claims in the extensions file.

when we try to save the data it throws the Exception as "Unable to validate the information provided"

Response:

{"status":"400","errorCode":"AADB2C90278","message":"Unable to validate the information provided."}

can you please help me out on this.

Thanks.

Answer 1

Hi @Rajadurai V ,

I'm glad that you were able to resolve your issue and thank you for posting your solution so that others experiencing the same thing can easily reference this! Since the Microsoft Q&A community has a policy that "The question author cannot accept their own answer. They can only accept answers by others ", I'll repost your solution in case you'd like to "Accept " the answer.

Issue:

When trying to add a Custom Attribute in the User Signup (userName and phoneNumber) in Azure AD B2C, you received the following error message:

{"status":"400","errorCode":"AADB2C90278","message":"Unable to validate the information provided."}

Solution:

You made sure that the userName and phoneNumber custom attributes were added in all of the steps and were able to resolve the issue.

Please remember to "Accept Answer" if any answer/reply helped, so that others in the community facing similar issues can easily find the solution.