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Update Windows 10 to Windows 11 - Error Code 0x801f0011

Pablo Villanova 0 Reputation points
2023-06-06T15:56:28.32+00:00

I am trying to upgrade some computers, as a test to plan a massive upgrade plan for corporate computers in the company, Windows 10 to Windows 11 and I'm not having success.

The following are the tests I have performed:

  • The computers are all managed via Intune

  • The versions of Windows 10 on all machines is the same (22H2)

  • The users logging in are always corporate (Azure/O365 accounts, not local)

A group was created to associate the test devices to the policies/profiles to be able to perform the updates and leave them isolated from the current corporate policies/profiles (to avoid conflicts).

A profile was created in "Upgrade Rings for Windows 10 and later versions", enabling the option to upgrade devices to Windows 11.

https://mega.nz/file/TdpT2LiS#hy_4vw0SHpeaT6JOONf6w8gAHRDuBgFf0LqXjQsKwZ4

A profile was created under "Feature Upgrades for Windows 10 and later" to indicate the version of the feature upgrade to Windows 11.

https://mega.nz/file/CRID1Z6S#HCwXgs94rK1XlDPwjLTjU9OblgaoMwzMIsYyucAInzw

  • Tested with both policies applied. Windows 11 downloads and installs, but ends with error 0x801f0011.

  • The profile "Feature Updates for Windows 10 and later" is modified to install the version prior to 22H2 of Windows 11. It fails with another error (related, it is assumed, to the fact that the version of Windows 10 from which the update is done is more recent).

  • Try unassigning the profile "Feature Updates for Windows 10 and later" but the update never runs.

  • Both profiles are unassigned, leaving the test computers without any corporate update profile assigned. The computer indicates that it is eligible to upgrade to Windows 11, however the upgrade is never made available.

  • We test, with both profiles unassigned, trying to upgrade Windows 10 to 11 using the Windows 11 installation wizard and the same 0x801f0011 https://mega.nz/file/yUwlWIra#OzKCbumcTb7M2CzsESNokH4XLvgn6nGy8pRULORrahs error occurs.

In summary, testing both via Windows Update, forcing via policies/profiles, as well as using the windows 11 installation wizard, in all cases fails with the described error: 0x801f001.

I reviewed documentation regarding update management via Intune and apparently a number of licenses are required for the management, which are not currently available. However, since the profiles are unassigned, I understand that this should not affect, since there would be no administration.

It is worth mentioning that I have tried the recommended solutions for the described error (Reset Windows update, free cache, etc), however the failure persists.

I ask for help to really know the cause of the problem.

Windows 10
Windows 10
A Microsoft operating system that runs on personal computers and tablets.
10,826 questions
Windows 11
Windows 11
A Microsoft operating system designed for productivity, creativity, and ease of use.
8,455 questions
Microsoft Intune Updates
Microsoft Intune Updates
Microsoft Intune: A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.Updates: Broadly released fixes addressing specific issue(s) or related bug(s). Updates may also include new or modified features (i.e. changing default behavior).
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  1. Crystal-MSFT 44,421 Reputation points Microsoft Vendor
    2023-06-07T01:38:55.26+00:00

    @Pablo Villanova, Thanks for posting in Q&A. Error code 0x801f0011 can occur when attempting to update Windows 10 to Windows 11. This error code may indicate that the device does not meet the minimum system requirements for Windows 11, such as a compatible processor, sufficient RAM, and available storage space. Verify that your device meets the minimum system requirements and also make sure that all your device drivers are up to date.

    https://learn.microsoft.com/en-us/windows/whats-new/windows-11-requirements

    You can also use the PC Health Check app to assess compatibility. Note that this app does not check for graphics card or display.

    I hope this helps!

    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

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  2. cruise 331 Reputation points
    2023-12-26T01:45:54.43+00:00

    Please tell me how to solve it. The setuperr.log error message is as follows:

    2023-12-25 13:49:50, Error                 SP     Failure while getting the known folder path for CSIDL_PRINTHOOD (S-1-5-80-3880718306-3832830129-1677859214-2598158968-1052248003): Win32Exception: 系统找不到指定的文件。 [0x00000002] class UnBCL::String *__cdecl Mig::CFacadeUser::GetKnownFolderLocation(class UnBCL::String *,int *,class UnBCL::String **)
    2023-12-25 13:49:50, Error                 SP     Failure while getting the known folder path for CSIDL_PRINTHOOD (S-1-12-1-795292167-1269793779-377882264-2956607584): Win32Exception: 系统找不到指定的文件。 [0x00000002] class UnBCL::String *__cdecl Mig::CFacadeUser::GetKnownFolderLocation(class UnBCL::String *,int *,class UnBCL::String **)
    2023-12-25 13:49:50, Error                 SP     Failure while getting the known folder path for CSIDL_PRINTHOOD (S-1-5-80-2652535364-2169709536-2857650723-2622804123-1107741775): Win32Exception: 系统找不到指定的文件。 [0x00000002] class UnBCL::String *__cdecl Mig::CFacadeUser::GetKnownFolderLocation(class UnBCL::String *,int *,class UnBCL::String **)
    2023-12-25 13:49:50, Error                 SP     Failure while getting the known folder path for CSIDL_PRINTHOOD (S-1-12-1-1715688283-1208960814-4120220844-2942919269): Win32Exception: 系统找不到指定的文件。 [0x00000002] class UnBCL::String *__cdecl Mig::CFacadeUser::GetKnownFolderLocation(class UnBCL::String *,int *,class UnBCL::String **)
    2023-12-25 13:49:50, Error                 SP     Failure while getting the known folder path for CSIDL_PRINTHOOD (S-1-5-21-579708900-2197899974-2214910352-500): Win32Exception: 系统找不到指定的文件。 [0x00000002] class UnBCL::String *__cdecl Mig::CFacadeUser::GetKnownFolderLocation(class UnBCL::String *,int *,class UnBCL::String **)
    2023-12-25 13:49:50, Error                 SP     Failure while getting the known folder path for CSIDL_PRINTHOOD (S-1-5-21-579708900-2197899974-2214910352-1001): Win32Exception: 系统找不到指定的文件。 [0x00000002] class UnBCL::String *__cdecl Mig::CFacadeUser::GetKnownFolderLocation(class UnBCL::String *,int *,class UnBCL::String **)
    2023-12-25 13:49:51, Error                            WsmLoad: Failed FilterLoad(); hr = 0x801f0011
    2023-12-25 13:49:51, Error                 SP         SPInitializeMonitoringDriver: SETUPMON: Failed to load the monitoring filter driver. Error: 0x801F0011
    2023-12-25 13:49:51, Error                 SP         SETUPMON: Failed to install/start monitoring driver. Error: 0x801F0011
    2023-12-25 13:49:51, Error                 SP     Operation failed: Start Monitoring Driver. Error: 0x801F0011[gle=0x000000b7]
    2023-12-25 13:49:51, Error                 SP     COperationQueue::Sort: Could not find an execution phase for 2
    2023-12-25 13:49:51, Error                 SP     ExecuteOperations: Operations cannot be sorted. This is a fatal failure.
    2023-12-25 13:49:51, Error                 SP     ExecuteOperations: Main operation execution failed. Error: 0x8007000D
    2023-12-25 13:49:51, Error                 SP     ExecuteOperations: Failed execution phase Downlevel. Error: 0x8007000D
    2023-12-25 13:49:51, Error                 MOUPG  MoSetupPlatform: ExecuteCurrentOperations reported failure![gle=0x8007000d]
    2023-12-25 13:49:51, Error                 MOUPG  MoSetupPlatform: Using action error code: [0x801F0011][gle=0x8007000d]
    2023-12-25 13:49:51, Error                 MOUPG  CDlpActionImageDeploy::ExecuteRoutine(545): Result = 0x801F0011[gle=0x8007000d]
    2023-12-25 13:49:52, Error                 MOUPG  CDlpActionImpl<class CDlpErrorImpl<class CDlpObjectInternalImpl<class CUnknownImpl<class IMoSetupDlpAction> > > >::Execute(493): Result = 0x801F0011
    2023-12-25 13:49:56, Error                 MOUPG  CDlpTask::ExecuteAction(3300): Result = 0x801F0011
    2023-12-25 13:50:00, Error                 MOUPG  CDlpTask::ExecuteActions(3454): Result = 0x801F0011
    2023-12-25 13:50:00, Error                 MOUPG  CDlpTask::Execute(1631): Result = 0x801F0011
    2023-12-25 13:50:04, Error                 MOUPG  CSetupManager::ExecuteTask(2934): Result = 0x801F0011
    2023-12-25 13:50:04, Error                 MOUPG  CSetupManager::ExecuteTask(2897): Result = 0x801F0011
    2023-12-25 13:50:04, Error                 MOUPG  CSetupManager::ExecuteInstallMode(1116): Result = 0x801F0011
    2023-12-25 13:50:04, Error                 MOUPG  CSetupManager::ExecuteDownlevelMode(575): Result = 0x801F0011
    2023-12-25 13:51:01, Error                 MOUPG  CSetupManager::Execute(319): Result = 0x801F0011
    2023-12-25 13:51:01, Error                 MOUPG  CSetupHost::Execute(454): Result = 0x801F0011

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