Azure Communication Service : Can not see Identity tab

Question

I can not see the Identity in my ACS like in this guide https://learn.microsoft.com/en-us/azure/communication-services/concepts/call-automation/azure-communication-services-azure-cognitive-services-integration

Answer 1

It looks like the screenshots in the documentation provided is from Azure Communication Services Preview time.

If you wanted to create an Azure Active Directory Registration for the application, follow the steps as below:

1. Note the id of your communication service. It looks like /subscriptions/e5xxx-2xxx-4xxx-axxx-3xxxx7exx2/resourceGroups/aks/providers/Microsoft.Communication/CommunicationServices/azureonline

1. Register the application in Azure Active Directory using azure cli

az ad sp create-for-rbac --name azurecommunicationservices --role Contributor --scopes /subscriptions/e5xxx-2xxx-4xxx-axxx-3xxxx7exx2/resourceGroups/aks/providers/Microsoft.Communication/CommunicationServices/azureonline

1. A successful registration of the application can be indicated as below:

1. In-order to set the environmental variables, you can further read the following documenantioin

Set environment variables

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Answer 2

After I followed your guidelines, I run my code, start an incoming call but it shows error

Azure.RequestFailedException: Service Principal for the Azure Communication Service Resource is not configured.
Status: 400 (Bad Request)
ErrorCode: 8567

Content:
{"error":{"code":"8567","message":"Service Principal for the Azure Communication Service Resource is not configured."}}

Headers:
x-ms-client-request-id: 1a5cf767-7793-4210-bf1c-8f2f6889eebb
X-Microsoft-Skype-Chain-ID: REDACTED
X-Cache: REDACTED
X-Azure-Ref: REDACTED
Date: Tue, 27 Jun 2023 07:08:50 GMT
Content-Length: 119
Content-Type: application/json; charset=utf-8

   at Azure.Communication.CallAutomation.AzureCommunicationServicesRestClient.AnswerCallAsync(AnswerCallRequestInternal answerCallRequest, Nullable`1 repeatabilityRequestID, String repeatabilityFirstSent, CancellationToken cancellationToken)
   at Azure.Communication.CallAutomation.CallAutomationClient.AnswerCallAsync(AnswerCallOptions options, CancellationToken cancellationToken)
   at Program.<>c__DisplayClass0_0.<<<Main>$>b__1>d.MoveNext() in D:\TeamsCX\CallAutomationOpenAI\Program.cs:line 64
--- End of stack trace from previous location ---
   at Microsoft.AspNetCore.Http.RequestDelegateFactory.ExecuteTaskResult[T](Task`1 task, HttpContext httpContext)
   at Microsoft.AspNetCore.Http.RequestDelegateFactory.<>c__DisplayClass90_2.<<HandleRequestBodyAndCompileRequestDelegateForJson>b__2>d.MoveNext()
--- End of stack trace from previous location ---
   at Microsoft.AspNetCore.Routing.EndpointMiddleware.<Invoke>g__AwaitRequestTask|6_0(Endpoint endpoint, Task requestTask, ILogger logger)
   at Microsoft.AspNetCore.Diagnostics.DeveloperExceptionPageMiddlewareImpl.Invoke(HttpContext context)
Program: Information: Incoming Call event received : {"id":"6a46eb141f61459da19a2cb57a394474.148412213","topic":"/subscriptions/39ac510c-2a71-4a83-a4d8-fd281aaab888/resourcegroups/tcx-ds-dev/providers/microsoft.communication/communicationservices/azurecommunicationtest1","subject":"/phoneCall/caller/\u002B14706817479/recipient/\u002B18332228236","data":{"to":{"kind":"phoneNumber","rawId":"4:\u002B18332228236","phoneNumber":{"value":"\u002B18332228236"}},"from":{"kind":"phoneNumber","rawId":"4:\u002B14706817479","phoneNumber":{"value":"\u002B14706817479"}},"serverCallId":"aHR0cHM6Ly9hcGkuZmxpZ2h0cHJveHkuc2t5cGUuY29tL2FwaS92Mi9jcC9jb252LXVzZWEtMDUuY29udi5za3lwZS5jb20vY29udi92NFNHV3VpbGJFYW5UYkI2T1owdVNRP2k9NTYmZT02MzgyMjgwODQ2MTQ4NzE3ODE=","callerDisplayName":"","incomingCallContext":"eyJhbGciOiJub25lIiwidHlwIjoiSldUIn0.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.","correlationId":"8a5d9d8e-073d-467c-9780-3ac0bf0bac3e"},"eventType":"Microsoft.Communication.IncomingCall","eventTime":"2023-06-27T07:08:52.0853753Z","dataVersion":"1.0"}
Exception thrown: 'Azure.RequestFailedException' in System.Private.CoreLib.dll
Microsoft.AspNetCore.Diagnostics.DeveloperExceptionPageMiddleware: Error: An unhandled exception has occurred while executing the request.

Azure.RequestFailedException: Service Principal for the Azure Communication Service Resource is not configured.
Status: 400 (Bad Request)
ErrorCode: 8567