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Azure Subscription Usage + Quota page not loading

Yang, Steven 35 Reputation points
2023-07-28T19:38:38.7233333+00:00

I looked at "Usage + Quota" page under my subscription in Azure, and it showed vCPU quota of 10 for each region. I from there, I submitted the request of increase of quota in US East region. After submission, the page had the loading dots forever.

I tried to come back to the "Usage + Quota" page the next day and a few days later, but the page is not loading.

I tried to open the separate "Quota" page from home, but that is not loading either. Is there any way to resolve it?

Thank you for help.

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Accepted answer
  1. kobulloc-MSFT 26,801 Reputation points Microsoft Employee Moderator
    2023-07-29T00:37:42.2266667+00:00

    Hello, @Yang, Steven !

    Why is the Usage + quotas page failing to load, instead showing "..."?

    I'm glad that you were able to resolve your issue and thank you for posting your solution so that others experiencing the same thing can easily reference this! Since the Microsoft Q&A community has a policy that "The question author cannot accept their own answer. They can only accept answers by others ", I'll repost your solution in case you'd like to "Accept " the answer.

    Summary:

    From the "Usage + Quota" page in the Azure portal, submitting a quota increase results in loading dots ("...") that never resolve. This was reported and has since been fixed.

    1. from the Usage + Quota page, click the pencil icon of the resource to edit. User's image
    1. In the popup dialog, enter info to request increase of quota, then submit. User's image
    1. The page shows loading dots. Pasted_Image_7_28_23__16_02

    There have been some similar issues in the portal in the past that manifest themselves as a hung "..." or loading status. Sometimes these are caused by browser or software conflicts (antivirus was a reported culprit in one case) but in other instances, there may be an issue that affects a specific set of users (a specific subscription type, for example). Reporting these so that we can track these down is greatly appreciated. Definitely let us know if there is a regression and you encounter this again.

    To help with reporting, the following data can help us track down what the cause is:

    Collecting Session IDs

    1. Open Developer Tools on your browser (typically F12)
    2. Go to the Network tab
    3. Attempt to create a VM (reproduce the subscription dropdown issue)
    4. Filter "batch"
    5. Click on batch?...
    6. Under Request Headers, get the x-ms-client-session-id

    174500-image.png

    Thank you again so much for reporting this! Please take a moment to accept answers to increase visibility to this thread which will help other readers on Microsoft Q&A.

    If you still have any questions or comments, please let us know in the comments section so that they can be addressed. Thank you for helping to improve Microsoft Q&A!

    User's image

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