Error 0x8004dec5 cannot sign in to onedrive

Anneke Cummings 0 Reputation points
2023-07-29T11:49:37.93+00:00

Still Cannot sign in to OneDrive after following Microsoft help

Microsoft 365 and Office | OneDrive | For business | Windows
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  1. Emi Zhang-MSFT 30,046 Reputation points Microsoft External Staff
    2023-07-31T08:05:00.4733333+00:00

    Hi,

    What you have tried for this problem?

    First I suggest you refer to this support article and try the method:

    https://learn.microsoft.com/en-us/sharepoint/troubleshoot/sync/sign-into-onedrive-error-0x8004dec5

    You can also try to unlink OneDrive and re-link it:

    https://support.microsoft.com/en-au/office/unlink-and-re-link-onedrive-3c4680bf-cc36-4204-9ca5-e7b24cdd23ea

    please be a bit more precise to explain your requirement or you can upload a screenshot so that I can get more accurate solutions to this problem. I’m glad to help and follow up your reply.


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