My use is not able to create a Azure AD B2C Tenant

Question

My use is not able to create a Azure AD B2C Tenant

Siegmar Gieseler 20

Hi,
I created an Azure account long time ago for some tests, even creating 2 users. Now I am trying to create an Azure AD B2C Tenant, but I receive a "lack of permissions message"

When I try to change settings at "Azure Active Directory -> User permissions" everything is disabled ( for me ). BUT, I am the main e-mail, responsibe for creating the account ?

It looks like this is a "Corporate or Student account", but I don't know why ? I have other Azure accounts based on "Personal accounts" that show me the "User permissions" and allow me to create "AAD B2C".

So, I gues the problem is related to a "Corparate or Student account". I connected to http://myaccount.microsoft.com and the account ( "******@siegmar.com.br" ) is tied to the "siegmar.com.br" Organzation and I am no t allowed to leave. BUT, I did not create this Organization. How do I remove this account from organization.

How can I solve this problem ?

Thanks

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Answer 1

Akshay-MSFT 17,931 Microsoft Employee

@Siegmar Gieseler

Thank you for posting your query on Microsoft Q&A. From above description I a could conclude that you have 2 issues:

Unable to create new Azure AD B2C tenant.
Unable to delete/remove/leave siegmar.com.br directory from the tenant.

Please do correct me if this is not the case by responding in the comments section.

Unable to create new Azure AD B2C tenant.

You need to have the following prerequisites met:

An Azure subscription. If you don't have one, create a free account before you begin.
An Azure account that's been assigned at least the Contributor role within the subscription or a resource group within the subscription is required.
If you're unable to create Azure AD B2C tenant, review your user settings page to ensure that tenant creation isn't switched off. If tenant creation is switched on, ask your Global Administrator to assign you a Tenant Creator role.
If you are unable perform above actions then please validate of you are logged into correct directory and switch to correct directory by navigating to https://portal.azure.com/#settings/directory

Unable to delete/remove/leave siegmar.com.br directory from the tenant.

As mentioned by you account ******@siegmar.com.br is tied to siegmar.com.br, then this is expected and you could not leave/remove a home organization with a base account. You could only delete the account from its home organization and it could not be used anywhere else as all the authentication for this account would be done by the home directory.

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Thanks,

Akshay Kaushik

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Siegmar Gieseler 20 Reputation points

2023-08-08T12:31:49.5333333+00:00
Hi,

Unable to create a new Azure AD B2C tenant

There is no Subscription in my account: I will create one and proceed with AAD/B2C.

Unable to delete/remove/leave siegmar.com.br directory from the tenant

I understood that this account is a "Corporate or Student account", and that I am part of an "Organization", but I never created an "Organization"! I am not sure if a subscription to Microsoft, in the past, did it. How do I have access to this "Organization" to release this account ? Or, is there any way to convert it to a "Personal Account"? The reason for this is to have full access to my Azure subscription.
Akshay-MSFT 17,931 Reputation points Microsoft Employee

2023-08-08T12:39:51.1833333+00:00

@Siegmar Gieseler

Whenever you create an Azure AD tenant it does ask you to create a default domain. Even though you signup for the first time it does ask you to give an organization and initial domain name. This happens even when you signup with a personal account. Kindly refer to https://learn.microsoft.com/en-us/azure/active-directory/fundamentals/create-new-tenant.

If you feel this is an unmanaged directory then I would recommend you to follow steps as per :

Take over an unmanaged directory as administrator in Azure Active Directory

Thanks,

Akshay Kaushik

Please "Accept the answer" (Yes), and share your feedback if the suggestion answers you’re your query. This will help us and others in the community as well.
Siegmar Gieseler 20 Reputation points

2023-08-08T12:50:25.5566667+00:00

Hi,

I found it :-)

Is used ******@siegmar.com.br in a subscription for "Office 365 Apps for Business", which I kept for years. But this subscription was cancelled last year.

This is why this account was created as a "Corporate or Student account". So, the "Organization" is this old Office 365 subscription? The e-mail ******@siegmar.onmicrosoft.com is also associated with this subscription. Any way to remove the e-mail ******@siegmar.com.br from this "Organization" and transform in "Personal"?
Akshay-MSFT 17,931 Reputation points Microsoft Employee

2023-08-09T10:25:00.7233333+00:00

@Siegmar Gieseler

Thank you for your response, as of now we could not convert a corp account to personal account. We could only create another user give it global admin role and delete "******@siegmar.com.br" from Azure AD directory, so that it won't be used here any further.

Thanks,

Akshay Kaushik

Please "Accept the answer" (Yes), and share your feedback if the suggestion answers you’re your query. This will help us and others in the community as well.

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My use is not able to create a Azure AD B2C Tenant

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