Azure AD registered (for Intune MDM) device questions

Simon-Timothy Folaji 0 Reputation points
2023-08-22T10:30:40.7866667+00:00

Hi folks,

can somebody explain to me why there are different azure ad logins shown on my client. i have a W10 notebook which i want to onboard to Intune MDM. The device is hybrid joined to AAD:

This is what i see when look under settings:

User's image

The computer cannot be found in Intune Management.

How do i manually register the computer to MDM? I have several computers, where the same process lead to this:

User's image

So my question is, how do i get the device registered correctly to Intune MDM?

Thank you!

Microsoft Intune
Microsoft Intune
A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.
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Microsoft Entra ID
Microsoft Entra ID
A Microsoft Entra identity service that provides identity management and access control capabilities. Replaces Azure Active Directory.
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  1. Nick Eckermann 591 Reputation points
    2023-08-22T11:59:36.1133333+00:00

    If the device is already hybrid joined, you can use the automatic Intune enrollment policies.

    "You can use a Group Policy to trigger autoenrollment to Mobile Device Management (MDM) for Active Directory (AD) domain-joined devices.

    The enrollment into Intune is triggered by a group policy created on your local AD and happens without any user interaction. This cause-and-effect mechanism means you can automatically mass-enroll a large number of domain-joined corporate devices into Microsoft Intune. The enrollment process starts in the background once you sign in to the device with your Azure AD account."

    https://learn.microsoft.com/en-us/windows/client-management/enroll-a-windows-10-device-automatically-using-group-policy

    Manual enrollment options

    https://learn.microsoft.com/en-us/windows/client-management/mdm-enrollment-of-windows-devices

    You also need to meet the other requirements for the user/device to join the device to Intune.

    License, in scope for enrollment, etc...

    If your still having problems with enrollment, please provide the errors you are receiving.
    https://learn.microsoft.com/en-us/windows/client-management/mobile-device-enrollment


  2. Marilee Turscak-MSFT 36,861 Reputation points Microsoft Employee
    2023-08-29T20:06:23.9566667+00:00

    Hi @Simon-Timothy Folaji ,

    I'm glad that you were able to resolve your issue and thank you for posting your solution so that others experiencing the same thing can easily reference this! Thanks also to Nick Eckermann for troubleshooting and helping with the issue. Since the Microsoft Q&A community has a policy that "The question author cannot accept their own answer. They can only accept answers by others ", I'll repost your solution in case you'd like to "Accept " the answer.

    Issue:

    Different Azure AD logins shown were showing up on your client and you were getting errors while trying to register a device to Intune MDM. (The computer could not be found in Intune Management.) You wanted to manually register the computer to MDM.

    Solution:

    You solved the problem by deleting some orphaned registry entries and can now manually re-register the device. You were able to resolve the issue by following this blog:

    https://jocha.se/blog/tech/azure-ad-mdm-intune-error-8018000a

    Please remember to "Accept Answer" if any answer/reply helped, so that others in the community facing similar issues can easily find the solution.

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