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2 answers

Copilot Word

“Copilot auto-launches in Microsoft Word, on every document, and I need it disabled. I spent 2 hours with AI and could not solve it. Help

Microsoft Copilot | Microsoft 365 Copilot | Development
asked 2025-12-23T21:08:11.96+00:00
THOMAS DAVIES 0 Reputation points
answered 2025-12-23T21:09:18.1666667+00:00
THOMAS DAVIES 0 Reputation points
2 answers

Email transfer from Godaddy to microsoft causing me issues

solution.com was already added to a different Microsoft 365 organization, NETORGFT1989*.onmicrosoft.com, which is managed by GoDaddy. To add this domain to this account you will need to contact GoDaddy support and have it removed from…

Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked 2025-11-21T22:09:08.2333333+00:00
Craig 0 Reputation points
commented 2025-12-23T21:08:56.1833333+00:00
alars 0 Reputation points
1 answer

Microsoft sent me the incorrect order

I had sent my controller in to be repaired that was under warranty still and you guys sent me just a charger cord

Windows for home | Other | Gaming
asked 2025-12-23T21:08:05.5366667+00:00
Angel Landers 0 Reputation points
answered 2025-12-23T21:08:09.9233333+00:00
Q&A Assist
3 answers

Problems compiling Word vba -addin in 64-bit office newer than version 2507

We have an Word-vba addin that has worked both in 32-bit and 64-bit Office. Now (after Word version 2508) if you compile it in 64-bit word (2508 or later), it does not work in Word that is version earlier than 2508. There comes no error message, Word…

Microsoft 365 and Office | Word | For business | Windows
asked 2025-12-23T07:41:02.4966667+00:00
Ensi Testaaja 0 Reputation points
commented 2025-12-23T21:07:59.9+00:00
Charles Kenyon 160.1K Reputation points Volunteer Moderator
3 answers

Why is my Hotmail account not receiving any emails?

I am not receiving any emails to my Hotmail account. I have not been for several days. At first I thought it was a problem with the Android app but Outlook on Windows 11 has no new emails even though I am expecting some and have sent myself a test email…

Outlook | Web | Outlook.com | Email
asked 2025-12-23T01:54:38.94+00:00
Richard Dale 0 Reputation points
answered 2025-12-23T21:07:14.73+00:00
simo-k 69,140 Reputation points Volunteer Moderator
1 answer

I need to download Microsoft365 and have purchased the yearly plan, but the subscription is not listed in my account. Please help.

I have already tried signing into all possible Microsoft accounts, checking my billing and order history, logging out and back in, clearing my browser cache, and attempting to redeem any product keys, but the subscription still does not appear in my…

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2025-12-23T20:25:25.09+00:00
Kass 0 Reputation points
answered 2025-12-23T21:06:27.4266667+00:00
Jeronimo Fuerte 28,475 Reputation points Independent Advisor
1 answer

Trouble with footers not in correct placement

While working in a workbook all of my footers switch to showing and printing in the middle of the page (legal paper) instead of at the bottom where they have always been.

Microsoft 365 and Office | Excel | For business | Windows
asked 2025-12-23T21:06:16.1333333+00:00
Mary Olson 0 Reputation points
answered 2025-12-23T21:06:22.5766667+00:00
Q&A Assist
1 answer

outlook attach file does not contain recently saved files

outlook attach file does not contain recently saved files

Outlook | Windows | Classic Outlook for Windows | For home
asked 2025-12-23T20:30:20.14+00:00
Chris Stent 0 Reputation points
commented 2025-12-23T21:06:18.1033333+00:00
Chris Stent 0 Reputation points
0 answers

How do I send proof of a hacked account to Microsoft support?

I had one of my accounts hacked a couple years back and have given multiple attempts to get it back ; however, they have been futile because they rather don't have enough information or don't believe the account was hacked in the first place. I only used…

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2025-12-23T21:05:36.0833333+00:00
Nicholas Stockdale 0 Reputation points
answered 2025-12-23T21:05:46.24+00:00
Q&A Assist
1 answer

Unable to Uninstall Phone Link App After Pinning to Start Menu

Environment: Windows Version: [e.g., Windows 11 25H2] App Version: Phone Link (Microsoft.YourPhone) 1.25112.36.0 Description: After pinning the Phone Link app (or other apps like 小红书) to the Start Menu, the app cannot be uninstalled and fails to…

Windows for home | Windows 11 | Connect Phone and PC
asked 2025-12-23T19:48:22.8166667+00:00
Peanut 0 Reputation points
commented 2025-12-23T21:05:21.5766667+00:00
John DeV 153.8K Reputation points Independent Advisor
0 answers

camera is not working

camera is not working on laptop hp envy x360 where are systems drivers?

Microsoft 365 and Office | Microsoft 365 Defender | For home | Windows
asked 2025-12-23T21:04:53.3566667+00:00
D Duke 0 Reputation points
answered 2025-12-23T21:05:00.98+00:00
Q&A Assist
2 answers

Can't install my apps but my renewal was done Sept 7

Can't install my apps but my renewal was done Sept 7. It's asking me to update and charging again.

Microsoft 365 and Office | Install, redeem, activate | For business | Other
asked 2025-12-22T21:06:51.94+00:00
Mayra Andres 0 Reputation points
commented 2025-12-23T21:04:52.9133333+00:00
Chris Duong 5,335 Reputation points Microsoft External Staff Moderator
0 answers

I entered mt credit card information but I am unable to pay my bill

I entered mt credit card information but I am unable to pay my bill. I double checked the information

Community Center | Discuss the Q&A site | Get started on Q&A
asked 2025-12-23T21:03:24.92+00:00
Christine K 0 Reputation points
commented 2025-12-23T21:04:39.9133333+00:00
Christine K 0 Reputation points
2 answers

Drag and drop from Excel recent page not functioning

I use to be able to select directly from the Excel recent page and drag a file into a folder on my desktop, this option is no longer functioning. Did a Microsoft update cause this? This feature was very useful and it messes up my whole work flow.

Microsoft 365 and Office | Excel | For business | Windows
asked 2025-12-22T20:19:48.19+00:00
Christopher Vazquez 0 Reputation points
commented 2025-12-23T21:04:02.46+00:00
Chris Duong 5,335 Reputation points Microsoft External Staff Moderator
1 answer

I cant connect camera Logitech to new HP computer Windows 11 . It says something about security prevention

I am unable to connect my Logitech camera to my new HP computer with Windows11

Windows for home | Windows 11 | Devices and drivers
asked 2025-12-23T21:03:39.8233333+00:00
irina nanas 0 Reputation points
answered 2025-12-23T21:03:47.4133333+00:00
Q&A Assist
2 answers

Buenos dias, me gustaria recuperar correos de hace 2 años, como puedo hacerlo?

Muy buenos dias, me gustaria de su invaluable apoyo para poder recuperar correcos electronicos de hace dos años, especialmente de los que de la Playstation Networ

Windows for home | Windows 11 | Apps
asked 2025-12-23T17:10:36.28+00:00
RICARDO HERNANDEZ 0 Reputation points
commented 2025-12-23T21:03:47.02+00:00
RICARDO HERNANDEZ 0 Reputation points
2 answers

Can't access Teams

When I try to login to Microsoft Teams, I get this message: You don't have the required permissions to access this organization. I am the admin for this product.

Microsoft Teams | Microsoft Teams for business | Sign up and Sign in | Sign in
asked 2025-12-22T19:23:30.0366667+00:00
Lynn Leonard 0 Reputation points
commented 2025-12-23T21:03:37.3933333+00:00
Chris Duong 5,335 Reputation points Microsoft External Staff Moderator
1 answer

Windows logo blinking when turning on but wont turn on

Windows screen keeps blinking and not turning on, just the windows logo blinking

Windows for business | Windows 365 Business
asked 2025-12-23T21:02:22.41+00:00
Stephanie Hobson 0 Reputation points
answered 2025-12-23T21:03:32.0366667+00:00
Q&A Assist
2 answers

Urgent: Zoom integration with new Outlook Issues

I have new laptop with new Outlook, but now I can`t schedule meeting with Zoom, as Zoom is Add ins is not available. Anyway to fix this isssue with new Outlook?

Outlook | Windows | New Outlook for Windows | For business
asked 2025-12-22T17:13:31.23+00:00
Tony Tong 0 Reputation points
commented 2025-12-23T21:03:16.68+00:00
Chris Duong 5,335 Reputation points Microsoft External Staff Moderator
2 answers One of the answers was accepted by the question author.

Cannot Update my payment method, because the email requiring the update direct me to a Microsoft landing that tells me that I do not have the MS 365 product

Microsoft billed twice in quick succession, my bank declined the charges. MS billed twice again in quick succession and my bank declined the charges. MS billed me a third time twice in quick succession and my bank declined the charges, causing my bank…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2025-12-23T16:59:57.0466667+00:00
Kevin Mayer 0 Reputation points
accepted 2025-12-23T21:02:48.56+00:00
Kevin Mayer 0 Reputation points