This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
Hi all,
I have been trying to install the Windows configuration update (KB5030509) but the Windows update is not installing even after restarting the device. I have renamed the software distribution folder and restarted the following service, but I had no luck. I also ran sfc and DISM scans. I have the following commands
ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
ren C:\Windows\System32\catroot2 Catroot2.old
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(102.4, 56.00000000000001%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEA%3C/text%3E%3C/svg%3E)
I'm facing the exact same problem. This update doesn't apply after restarting, and renaming stuff or deleting them doesn't make the windows update prompt go away.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(131.20000000000002, 30%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAH%3C/text%3E%3C/svg%3E)
same problem
any solution
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 93%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDB%3C/text%3E%3C/svg%3E)
having the same issue as well, is there a fix for this?
Someone mentioned on Reddit to do a system restore to go on the previous update, I did that and my device started throwing random errors at me while using it, Now I am downloading the ISO from creation tool so that I can install the fresh windows and disable the updates except the security ones.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(102.4, 49%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEG%3C/text%3E%3C/svg%3E)
Same here
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(160, 32%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAA%3C/text%3E%3C/svg%3E)
I'm facing the exact same problem. This update doesn't apply after restarting 😒😒
I installed windows 11 from the media creation tool, I checked for the update to install the driver and that update popped up, I was afraid that it would break the PC again. But it installed fine and had so issue what so ever
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 62%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETT%3C/text%3E%3C/svg%3E)
I have seen that other users whom are using AMD hardware are also having this issue. Correct me if I am wrong but if you use the media creation tool to create an update iso to upgrade your current windows it will only install Microsoft certified drivers. Microsoft certified drivers do not always support all functions and features of other hardware manufacturers. You may find some functions are disabled with Microsoft drivers. This may explain why the ISO upgrade may work. (You may also lose some functionality with Microsoft only drivers). Could the problem be that some of my latest manufacture drivers are incompatible with the KB5030510 update and that the KB5030509 update (that activates some of features in KB5030510) cannot use my up to date manufacturers drivers?
I am seeing more and more AMD hardware users are having this issue. Could it be that Microsoft is trying to take over functions that are controlled in bios by AMD? KB5030510 contains software to control RGB lighting that is controlled by Arora in bios. Fan expert is also loaded in bios. The AMD bios programs may not allow other programs to overwrite them to take over control of their functions. That would explain why the KB5030509 update cannot activate the functions that could not be overwritten and why the KB5030509 cannot finish being installed. Microsoft may have to write a newer version of KB5030510 and another version of KB5030509 to activate those functions on AMD hardware. WIntel strikes again!
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(80, 54%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETJ%3C/text%3E%3C/svg%3E)
I think I fixed the problem. I put a weak pause on updates. I then googled AMD chipset drivers. Easiest way to find them, put in the socket type. Mine is AM4 then the chipset, mine is still the old B350. I download them and did a restart, make sure you have the update set to pause for 1 week. Then restart, mine started and restarted again, but I could see clearly that it was installing the drives with a % like 35% percent installed. Once the machine was done, I went to the check for updates, and it worked when it rebooted and said everything is up-to-date!!
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 99%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESB%3C/text%3E%3C/svg%3E)
I may have found the solution. Go to Update History, scroll down to Uninstall Updates (down at the very bottom). Remove every entry there. Mine were mostly Microsoft Visual C++ patches. Not to worry, Windows will prompt you later to reinstall any necessary updates. Then reboot, let Windows Update run. Worked for me! I sincerely hope it works for you too!
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(284.8, 3%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDM%3C/text%3E%3C/svg%3E)
Same issue. MS Could fix this some time!!!!!
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(12.8, 33%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EZ%3C/text%3E%3C/svg%3E)
Im having the same issue aswell
Why not try to remove that KB WHO causes the issue?
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(182.40000000000003, 65%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAC%3C/text%3E%3C/svg%3E)
Every time I try to update, it fails and I have to either wait until the computer removes them or reset it.
I own an AMD based motherboard. I have had this problem since September 26th, 2023. I have had to restore my system from a backup that was made before the update was pushed to my computer multiple times. ( I would turn automatic updates back on to see if Microsoft had fixed their problem or not. They never did fix the problem.) Finally, I decided to reinstall windows 11 pro over my existing 11 pro installation. I downloaded the media creation tool for windows 11 and created a bootible usb drive. I had to change some of my bios settings to allow booting from a usb drive and restarted my computer. It booted from the usb drive and when I chose to reinstall windows over the existing windows it had to reboot again from the internal drive to do the installation to keep all of my existing programs programs and data. The installation took a while to run. It removed all of my old windows 7 games that I had manually installed and it removed my ASUS armoury crate. ASUS uses armoury crate do updates to its drivers and software. (I had suspected that there was a conflict between AMD and Microsoft). The ASUS armoury crate is used to update the AMD drivers for the x570e chipset. Now my automatic updates is working again and my system is up to date with updates. HOWEVER, now my m.2 ssd drive is slow again. It went from 600MB/s to 125MB/s doing backups to an external usb drive. Now I have to fix the slow system response (it can take up to 30 seconds to start some programs) and slow ssd performance. I suspect that they are related. The internet has some solutions listed that I will be trying. Stay tuned for future updates!
Update 1/21/2024: It turns out that Microsoft co-pilot does not work with multiple monitor setups. I run 3 monitors. I extend my desktop across all 3 monitors. Microsoft has discovered that co-pilot will rearrange all of your desktop icons every time it is used. Microsoft has now changed the update to check if multiple monitors are in use. If it discovers multiple monitors it will not install.
Update: Microsoft has quietly fixed fixed some of its Co-Pilot screw ups. Co-Pilot would not work on systems that used more than 1 monitor when it was originally released (too soon). They issued a fix that stopped Co-Pilot from being installed on multiple monitor systems. I see that as of March 1st 2024 that Microsoft has finally fixed their Co-Pilot software for multiple monitor systems. I never saw any acknowledgement that there were issues with Co-Pilot. It just took some time (and multiple updates) for Microsoft to finally fix what they released too soon.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(182.40000000000003, 35%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
I have one idea, in my case the secure boot in bios i turned off. maybe thats why