Intune non-compliant devices - email frequency

Djordje Novakovic 626 Reputation points
2023-10-16T16:11:30.8733333+00:00

Hello,

what is the frequency of sending e-mail notifications for not-compliant devices?

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I have one device which is not compliant and I received one e-mail notification but, I would expect to receive emails periodically until I fix it to be compliant.

Thanks!

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Microsoft Intune Compliance
Microsoft Intune Compliance
Microsoft Intune: A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.Compliance: Adhering to rules, standards, policies, and laws.
142 questions
Microsoft Intune
Microsoft Intune
A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.
4,497 questions
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Accepted answer
  1. Crystal-MSFT 44,421 Reputation points Microsoft Vendor
    2023-10-17T02:02:56.89+00:00

    @Djordje Novakovic, Thanks for posting in Q&A. yes, you have found the answer for your question. To help others quickly find the solution, please let me write a summary of our issue:

    Issue

    How to send email periodically for non-compliant devices until it is compliant.

    Resolution

    Create multiple "Send email to end user" action with schedule set.

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    Hope the above information can help.


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  1. Djordje Novakovic 626 Reputation points
    2023-10-16T19:18:40.2833333+00:00

    It looks like this is the answer to my question, just need to add few more actions: https://learn.microsoft.com/en-us/mem/intune/protect/actions-for-noncompliance#add-actions-for-noncompliance

    "You can add the Send email to end user action. On this Send email action, you set the Schedule to two days. If the device or end user is still evaluated as non-compliant on day two, then your email is sent on day two. If you want to email the user again on day five of noncompliance, then add another action, and set the Schedule to five days."

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