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whenever we try to fetch the details of custom domain name it shows error. The page with this domain is not loading.

Eric Madariaga 6 Reputation points
2023-10-23T11:00:08.44+00:00

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Microsoft Entra
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  1. Givary-MSFT 30,931 Reputation points Microsoft Employee
    2023-10-27T08:46:55.21+00:00

    @Eric Madariaga Thank you for reaching out to us, similar issue/error "Unable to complete due to service connection error" has been discussed over here - https://learn.microsoft.com/en-us/answers/questions/230332/unable-to-complete-due-to-service-connection-error just try the steps mentioned in this QnA post.

    Let me know if you have any further questions, feel free to post back.