How to fix this problem

Question

How to fix this problem

Bacha senoussi 0

AADSTS50020: User account '******@hotmail.fr' from identity provider 'live.com' does not exist in tenant 'HMD Global Oy' and cannot access the application '320bada1-5e32-4b75-824f-e7825a88d51e'(DeviceKitsAuthClient) in that tenant. The account needs to be added as an external user in the tenant first. Sign out and sign in again with a different Azure Active Directory user account.

Shweta Mathur 30,456 Reputation points Microsoft Employee Moderator

2023-10-31T06:44:38.31+00:00

Hi @Bacha senoussi ,

Just checking in to see if the below answer helped. If this answers your query, please don’t forget to click "Accept Answer" which might be beneficial to other community members reading this thread. And, if you have any further query do let us know.
JamesTran-MSFT 37,256 Reputation points Microsoft Employee Moderator

2023-11-08T23:34:30.3366667+00:00

@Bacha senoussi

I wanted to check in and see if you had any other questions or if you were able to resolve this issue?

If you have any other questions, please let me know. Thank you for your time and patience throughout this issue.

If the information helped address your question, please Accept the answer. This will help us and also improve searchability for others in the community who might be researching similar information.

1 answer

Your answer

Shweta Mathur 30,456 Reputation points Microsoft Employee Moderator

2023-10-31T06:44:38.31+00:00

Hi @Bacha senoussi ,

Just checking in to see if the below answer helped. If this answers your query, please don’t forget to click "Accept Answer" which might be beneficial to other community members reading this thread. And, if you have any further query do let us know.
JamesTran-MSFT 37,256 Reputation points Microsoft Employee Moderator

2023-11-08T23:34:30.3366667+00:00

@Bacha senoussi

I wanted to check in and see if you had any other questions or if you were able to resolve this issue?

If you have any other questions, please let me know. Thank you for your time and patience throughout this issue.

If the information helped address your question, please Accept the answer. This will help us and also improve searchability for others in the community who might be researching similar information.

Answer 1

Shweta Mathur 30,456 Microsoft Employee Moderator

Hi @Bacha senoussi ,

Thanks for reaching out.

Please refer Issue while logging in to Azure/Entra portal - AADSTS160021/AADSTS16000/AADSTS50020 - Microsoft Q&A to look into the issue and its resolution.

Hope this will help.

Thanks,

Shweta

Please remember to "Accept Answer" if answer helped you.

Alfredo Revilla - Upwork Top Talent | IAM SWE SWA 27,551 Reputation points Moderator

2023-11-09T23:54:32.49+00:00

Hello @Bacha senoussi , let us know if you need additional assistance. If the answer was helpful, please accept it and rate it so that others facing a similar issue can easily find a solution.

Share via

How to fix this problem

1 answer

Your answer