CAPTCHA system is broken when trying to create a new tenant

andy 0

I've entered the CAPTCHA letters correctly about 25 times and still cannot make a new tenant.

JamesTran-MSFT 36,656 Reputation points Microsoft Employee

2023-11-08T23:43:27.4866667+00:00

@andy

I wanted to check in and see if you had any other questions or if you were able to resolve this issue?

If you have any other questions, please let me know. Thank you for your time and patience throughout this issue.

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Shweta Mathur 29,941 Reputation points Microsoft Employee

2023-10-27T05:15:57.2933333+00:00

Hi @andy ,

Thanks for reaching out.

Are you trying to create new tenant from your Microsoft Entra Free trial account?

Earlier, we were allowing the establishment of additional free Microsoft Entra trial tenants using an existing free Microsoft Entra trial tenant.

However, our security team recently identified this practice for fraudulent and abusive activities.

In order to enhance your organization's security, Microsoft is now limiting this functionality to only paid customers. Customers on trial subscriptions will not be able to create additional tenants from the Microsoft Entra admin center. Customers in this situation who need a new trial tenant can sign up for a Free Azure Account.

Our product team is currently in the process of implementing additional modifications, and we will make the public document available once these changes are in effect.

Hope this will help.

Thanks,

Shweta

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andy 0 Reputation points

2023-10-27T06:21:46.3233333+00:00

I don't mind paying for services that I use - however, I think you should disable the functionality to create the new tenant for users with the state of free trial instead of causing it to error on the CAPTCHA?

Interns?

Shweta Mathur 29,941 Reputation points Microsoft Employee

2023-10-27T06:41:06.33+00:00

andy

Thanks for your feedback, As I mentioned we are in the process of making changes. Due to security, we deploy the restriction as hot fix few days back only.

In upcoming days, changes will be reflected.

Thanks,
Shweta

Alfredo Revilla - Upwork Top Talent | IAM SWE SWA 27,471 Reputation points

2023-11-10T00:11:11.4+00:00

Hello @andy , let us know if you need additional assistance. If the answer was helpful, please accept it and rate it so that others facing a similar issue can easily find a solution.
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CAPTCHA system is broken when trying to create a new tenant

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