Microsoft Partner Center \Earnings \ My access | You do not have permission to access this page. Make sure you are logged in with the correct account and that you have permissions.

lau han ching 76 Reputation points
2023-11-23T04:32:18.6666667+00:00

Dear Sir,

I am a individual developer . Since several days ago having issues accessing Microsoft Partner Center getting don't have permission to access the page at Earnings, Reports, and so checking the MyAccess page and it's display "You don't have permission to perform this task. For assistance, contact your account admin"
The question is, i am the only a individual developer and just only me on this Microsoft Partner Center account, so also defined as default administrator.

If i am checking the User management, it telling me, To manage users, sign in with your associated Microsoft Entra ID (formerly Azure AD) credentials. I don't have a Microsoft Entra ID (formerly Azure AD). So, i am typing singing with the same Microsoft Partner Center email address, and it redirect back to the same error message information page.

It's a bug on Microsoft Partner Center?

Please check the screenshot below here.

=== updates ====

after registered for a Microsoft Entra ID Free, checking the same user, it's me same email address with developer account with a Global Administrator and user type Member and look into me under default directory me as user Assigned roles just Global Administrator , if i add few more assignments , and do nothing on Partner Center, check the 2nd screenshot. also Microsoft Entra Connect is disabled, it's the Microsoft Entra Connect need to Enabled?

Please HELP ME here to solve the no idea what's going here, while it's really no idea what to do so. I am just a individual developer, just submitted apps and look for few earnings, not here to manage the it's more look like a huge server system administration system for wasting many hours to look for answers . Keep it simple for me. Please. Not easy to making applications

Screenshot 2023-11-23 at 14-52-20 Microsoft Entra admin center

=== updates ====

Thank you

User management Screenshot01

====updates 11/26/2023 ====

After many hours after registered for a Microsoft Entra ID free, wait and see anything solved and fixed at Partner Center. I can found the Default Directory show under the username icon, just after selected the Default Directory username and browsing Earnings page and Reports page, just blank data, NO data information for 12 months!? I am using latest Edge , firefox, Opera web browsers, all same same, just funny things is some sections of Partner Center ONLY works on firefox, odds.

It's a solutions for what is going on here? Nothing works.

Screenshot 2023-11-26 at 12-05-10 Partner Center

Screenshot 2023-11-26 at 12-05-00 Partner Center

Screenshot 2023-11-26 at 12-04-39 Partner Center

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Microsoft Partner Center
Microsoft Partner Center
A Microsoft website for partners that provides access to product support, a partner community, and other partner services.
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  1. Junjie Zhu - MSFT 16,626 Reputation points Microsoft Vendor
    2023-11-27T07:38:21.3833333+00:00

    Hi everyone!

    This is a known issue and the MS Store team is working hard to fix it. I will update below if there is any update.

    We appreciate your patience while waiting for the engineer’s reply.

    Thank you.

    5 people found this answer helpful.

  2. no no 10 Reputation points
    2023-11-28T01:55:16.58+00:00

    I just felt the need to check if this had been fixed yet and it appears to have been fixed. I was just able to access the Earnings page (using Firefox browser). If anyone else who had the problem they might like to re-check if it is fixed for them too.

    2 people found this answer helpful.

  3. Daniel Rozsnyó 5 Reputation points
    2023-11-24T23:03:57.4333333+00:00

    I have the same issue! Looks like they messed it up since last month there was some notification about rework of the payout UI or what? I could not understand what they wanted but the link was nonfunctional back then either. So typical for MS.

    Home -> Earnings:

    You do not have permission to access this pageMake sure you are logged in with the correct account and that you have permissions.

    1 person found this answer helpful.

  4. Hanzal 40 Reputation points
    2024-05-12T22:24:27.1866667+00:00

    Now this issue came back, Again microsoft is showing these errors, What to do now??

    1 person found this answer helpful.
    0 comments No comments

  5. Omar Ibrahim 5 Reputation points
    2023-11-24T13:54:48.9866667+00:00

    i have the same problem
    and i guess the problem is in their back-end as you can see : Unauthorised User's image