Cross Tenant User Data Migration add-on

Question

Hello 

Please i need your help on this issue. 

One of our user is facing an issue with finding and purchasing the Cross Tenant User Data Migration add-on.

 

They need to migrate their OneDrive from an old tenant to a new one

Answer 1

Hi @IniobongNkanga-8038 ,

Thank you for posting in Q&A forum.

In fact, we are currently providing help in the Q&A forum for questions that arise during SharePoint usage. We are not able to help with questions about purchase licenses.

As of Nov. 2022, Cross Tenant User Data Migration is available as an add-on to the following Microsoft 365 subscription plans for Enterprise Agreement customers, and is required for cross-tenant migrations. User licenses are per migration (one-time fee) and can be assigned either on the source or target user object. This license also covers Cross-tenant mailbox migration. Contact your Microsoft account team for details.

Reference:https://learn.microsoft.com/en-us/microsoft-365/enterprise/cross-tenant-onedrive-migration?view=o365-worldwide

Here are steps to Cross-tenant OneDrive migration：

• Step 1: Connect to the source and the target tenants.
• Step 2: Establish trust between the source and the target tenant
• Step 3: Verify trust has been established
• Step 4: Pre-create users and groups
• Step 5: Prepare identity mapping
• Step 6: Start a Cross-tenant OneDrive migration
• Step 7: Post migration steps Hope the information can help you. And if there have any unclear or misunderstanding, please feel free to post back and we’ll continue to help you all the time!

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