How to remove office account that is no longer active

Question

I have a personal laptop that i use for many purposes. One of them was to develop some stuff to my formerly company. Now i don't work anymore to that company, but my account kept logged somehow and i can't remove it mainly from Outlook application.

Also, everytime i start Outlook app, it keeps asking me to log in and, since it is no longer active, it can't be done:

i Wanted to know what are the steps to remove that account from my office 365 apps in my laptop.

Thanks in advance,

kind regards!

Diego Acevedo

Answer 1

Hi @DIEGO JOSE ACEVEDO YAMASHIRO ,

I understand that you’re having trouble with a logged-in account on your Outlook application. Here are the steps to

1. Remove an email account from Outlook: Go to Control Panel > Mail > Email Accounts > Select the desired email account > Remove
2. Remove the cached credentials from Credential Manager.
3. Disconnect unwanted Account: After closing Outlook, search for ‘Accounts’ in Windows 10 or Windows 11. Click on the ‘Access work or school’ option to see the connected accounts on your computer.

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Answer 2

Hi DIEGO JOSE ACEVEDO YAMASHIRO. Open the Outlook application, then open Settings, and choose Accounts. You will see your accounts registered in Outlook. Choose the account you want to delete, then click Delete Account.