How to determine what server licenses we are entitled to use

Question

I need to determine what server licenses my company has purchased over the last few years. Over the last 10 years they went from an MSP back to having inhouse Admins (two of them before me). As I simplify their network from having too many servers (virtual) to an appropriate number. I need to find out what the company is entitled to use and have no idea who to contact to find the information. Accounting has not been helpful since the previous Admins would expense things on their charge cards making the purchases unsearchable in our system.

What a fiasco. Any help who and where to contact Microsoft to get their help would be appreciated.

Answer 1

Hello,

We recommend that you can log in Microsoft 365 admin center to find out the licenses that have been purchased.

https://admin.microsoft.com/#/homepageOf course, you need to log in with the same account you used to purchase the licenses.

If the issue still can't be solved, you can contact VLSC support:

https://learn.microsoft.com/en-us/licensing/contact-us

More details you can refer to this link:

https://learn.microsoft.com/en-us/licensing/vlsc-faqs-home-page

Hope this helps.

Best Regards,

Hania Lian

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Answer 2

Hi Brent Parkin

For Volume Licensing, my suggestion is that you can contact Microsoft’s Volume License Key Assisted Support https://www.microsoft.com/en-us/Licensing/existing-customer/activation-centers

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