Azure Communication Service - Regulatory Document Verification

IT Admin 0 Reputation points

Hi, I am trying to get a phone number in my Azure Communication Service verified so I can start using it. I created an application via Regulatory Documents. However, it was rejected with the comment: 547 - invalid information - isv contact information provided, need assigned end user. I corrected it to the end user contact information and re-submitted the application. The status currently says "Submitted", but I want to make sure that this will be seen in a timely manner. I submitted the application on June 6, so this is taking longer than I had hoped. Is it faster if I delete the application and create a new one? How can I ensure I am utilizing the fastest way to receive approval for my application?

Azure Communication Services
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
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A cloud computing platform and infrastructure for building, deploying and managing applications and services through a worldwide network of Microsoft-managed datacenters.
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  1. SnehaAgrawal-MSFT 20,241 Reputation points

    @IT Admin Thank you asking question!

    According to the Azure Communication Services Documentation the whole verification process takes from 5-6 weeks, and it may also go up based the volume of the applications received for the verification process.


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    Hope this helps- Please let me know if any further queries.

    Please consider hitting Accept Answer button. Accepted answers help community as well.

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